EMAIL UPDATE

Service Bulletin Details

Public Details for: EMAIL UPDATE

This email gives an update on the consumer settlement program with regards to 2.0l and 3.0l tdi vehicles.


- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -

Models from 2009
2009 AUDI Q7
VWoA Compliance
Subject:
TDI update
From: Audi Communications
Sent: Friday, September 16, 2016 3:31 PM
Subject: TOI update
Dear Dealer Partners,
As we approach the anticipated final approval of the 2.0L TOI consumer settlement and continue to navigate
through this matter, we want to remind you of some important details about engaging affected customers, and
to make sure you are aware of key upcoming dates and milestones.
It is essential that customers receive consistent and accurate information regarding their rights under the
Proposed Settlement. VWCourtSettlement.com is the official program website that provides customers and the
general public the most updated and accurate information. Please continue to direct all customers with
questions to VWCourtSettlement.com or (844) 982-5246 for phone support.
Dealership questions related specifically to the consumer settlement program should be directed to the TOI
Dealer Support line at 1-844-357-7778.
Here are a few key dates in the near term:
Sept. 16
Oct. 18
Oct. 24
Nov. 3
Final day for 2.0L class members to opt out of the settlement class
Final approval hearing for 2.0L TOI consumer settlement
Deadline to submit 3.0L generation 2 SUV emissions modification
Status conference in U.S. District Court in San Francisco on 3.0L TOI matter
Thank you for your time, attention and dedication as we work to resolve this matter.


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