JTB00343NAS1

Page 1 of 11
TECHNICAL BULLETIN
JTB00343NAS1
05 MAR 2014
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 501-14
Compact Key Handset - Lower-Level Service Repair
AFFECTED VEHICLE RANGE:
F-TYPE (X152)
Model Year:
VIN:
2014
K00074-K09967
XF (X250)
Model Year:
VIN:
2013-2014
S48437-U15247
XJ Range (X351)
Model Year:
2013-2014
VIN:
V34340-V63306
MARKETS:
NAS
CONDITION SUMMARY:
Situation: The face of the compact key handset may peel away from the handset main body or the handset case
may be bulging.
Cause: This may be caused by the handset manufacturing process.
NOTE: Replace only the affected compact key handset; it is not necessary to replace both
handsets. All customer handsets must match after the conclusion of the repair.
Action: Should the customer express this concern, follow the Service Instruction outlined below.
PARTS:
C2D39384
Compact key kit [gloss finish]
Quantity: 1
C2D39385
Compact key kit [matte finish]
Quantity: 1
TOOLS:
No Tools Required
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 2 of 11
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Casing - Handset/Compact key - Renew - One 86.52.44
XF, XJ
0.2
49
C2D18085
Casing - Handset/Compact key - Renew - One 86.52.44
F-TYPE
0.2
49
T2R10494
DESCRIPTION
SRO
NOTE: Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
NOTE: Replace only the affected compact key handset; it is not necessary to replace both handsets.
All customer handsets must match at the conclusion of the repair.
1. Identify the type of compact key handset currently fitted [gloss finish or matte finish] to the vehicle to ensure
a like-for-like replacement handset is fitted:
NOTE: Please refer to SSM71619 [Compact key low level repair, animation of process] to view the
animation file.
2. Remove the chrome cap; place to one side.
3. Remove the key blade.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 3 of 11
4. Using the key blade, remove and discard the lower
case.
5. Remove the battery from the upper case.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 4 of 11
6.
CAUTION: Make sure the Printed Circuit
Board [PCB] is not damaged when removing
the black anti-tamper cover. If the copper
coil antenna is damaged, the unit will be
unserviceable.
Using a suitable tool, cut the fixings of the black
anti-tamper cover and lift away from the Printed
Circuit Board [PCB].
7.
CAUTION: When removing the PCB, only
handle the outer edges of the board.
Remove the PCB; place to one side.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 5 of 11
8. Remove the key ring retainer; place to one side.
9. Remove the silicone seal from the lower case; place
to one side.

 Discard the upper case.


http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 6 of 11
10. Make sure the foam pads are installed in the lower
case as shown.
11. Install the silicone seal to the upper case.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 7 of 11
12. Install the key ring retainer to the upper case:

 Tighten to 1Nm.
13. Make sure the key ring retaining pin is present in
the upper case.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 8 of 11
14.
CAUTION: When installing the PCB, only
handle the outer edges of the board.
NOTE: The PCB and cover are held in
position with the foam pads on the new upper
case.
Install the PCB to the upper case.
15. Install the PCB anti-tamper cover.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 9 of 11
16.
NOTE: Make sure the battery is installed
positive [+] side up.
Install the battery to the upper case.
17. Install the lower case onto the handset.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 10 of 11
18. Install the key blade.
19. Install the chrome cap.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014
Page 11 of 11
20. Check the operation of the compact key handset [all functions].
21. Perform steps 2-20 [if necessary] to customer's additional compact key handsets.
http://topix.jaguar.jlrint.com/topix/service/document/456127
3/14/2014