K196NAS1

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TECHNICAL BULLETIN
K196NAS1
06 OCT 2014
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 501-10
Service Action: Seatback Business Tray
AFFECTED VEHICLE RANGE:
XJ Range (X351)
Model Year:
VIN:
2012-2013
V28345-V58569
MARKETS:
NAS
CONDITION SUMMARY:
Situation: A potential issue has been identified on a number of 2012-2013 model year XJ (X351) vehicles where
the seatback business tray will not lock.
Action: Retailers are required to HOLD only affected vehicles that are within your control and refrain from
releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer. Affected vehicles already in the
hands of customers should be updated at the next available opportunity.
PARTS:
NOTE: * when ordering parts, order only the expected percentage demand of parts identified
DESCRIPTION
PART No. / SUNDRY
CODE
QTY. /
VALUE
EXPECTED % of VEHICLES REQUIRING
PARTS*
Spacer
C2D38514
2
100
Tray latch - Bordeaux
C2D16173CJB
2
100
Tray latch - Cashew
C2D13489APH
2
100
Tray latch - Dove
C2C22254LHJ
2
100
Tray latch - Ebony
C2D16173PVJ
2
100
Tray latch - London
Tan
C2D13489APJ
2
100
Tray latch - Navy
C2D13489JMN
2
100
Tray latch - Ivory
C2D13489NUG
2
100
Tray latch Parchment
C2D16173VAE
2
100
http://topix.jaguar.jlrint.com/topix/service/procedure/499701/ODYSSEY_FSA/G177524...
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SPECIAL TOOLS:
Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY:
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action. Repair procedures are under constant review, and therefore times / prices are subject to
change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair
time. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions
are identified to ensure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'K196' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that allows
for the drive in / drive out allowance may only be claimed if the vehicle is brought into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 May 2016 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
PARTS / SUNDRY
CODE
QTY. /
VALUE
K196
B
Check for cracks; renew
spacers only
05.10.20 0.2
C2D38514
2
K196
C
Check for cracks; renew
spacers only
Drive in/drive out
05.10.20 0.2
10.10.10 0.1
C2D38514
-
2
-
K196
D
Fit spacers; renew tray
latches - Bordeaux
76.14.16 0.2
C2D 38514
C2D16173CJB
2
2
K196
E
Fit spacers; renew tray
latches - Bordeaux
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D16173CJB
-
2
2
-
K196
F
Fit spacers; renew tray
latches - Cashew
76.14.16 0.2
C2D 38514
C2D13489APH
2
2
K196
G
Fit spacers; renew tray
latches - Cashew
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D13489APH
-
2
2
-
K196
H
Fit spacers; renew tray
latches - Dove
76.14.16 0.2
C2D 38514
C2C22254LHJ
2
2
K196
J
Fit spacers; renew tray
latches - Dove
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2C22254LHJ
-
2
2
-
K196
K
Fit spacers; renew tray
latches - Ebony
76.14.16 0.2
C2D 38514
C2D16173PVJ
2
2
K196
L
Fit spacers; renew tray
latches - Ebony
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D16173PVJ
-
2
2
-
K196
M
Fit spacers; renew tray
latches - London Tan
76.14.16 0.2
C2D 38514
C2D13489APJ
2
2
K196
N
Fit spacers; renew tray
latches - London Tan
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D13489APJ
-
2
2
-
http://topix.jaguar.jlrint.com/topix/service/procedure/499701/ODYSSEY_FSA/G177524...
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K196
P
Fit spacers; renew tray
latches - Navy
76.14.16 0.2
C2D 38514
C2D13489JMN
2
2
K196
R
Fit spacers; renew tray
latches - Navy
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D13489JMN
-
2
2
-
K196
S
Fit spacers; renew tray
latches - Ivory
76.14.16 0.2
C2D 38514
C2D13489NUG
2
2
K196
T
Fit spacers; renew tray
latches - Ivory
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D13489NUG
-
2
2
-
K196
V
Fit spacers; renew tray
latches - Parchment
76.14.16 0.2
C2D 38514
C2D16173VAE
2
2
K196
W
Fit spacers; renew tray
latches - Parchment
Drive in/drive out
76.14.16 0.2
10.10.10 0.1
C2D 38514
C2D16173VAE
-
2
2
-
Normal Warranty policies and procedures apply
SERVICE INSTRUCTION:
1. Open the left-hand seatback business tray.
2.
NOTE: On removal of the business tray
latch remove and discard any washers
behind the fixing.
Remove the seatback business tray latch.
1. Remove the fixing.
http://topix.jaguar.jlrint.com/topix/service/procedure/499701/ODYSSEY_FSA/G177524...
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3. Install the new spacer.
4. To install, reverse steps 1-2.
5. Carry out steps 1-4 to the right-hand seatback business tray latch.
http://topix.jaguar.jlrint.com/topix/service/procedure/499701/ODYSSEY_FSA/G177524...
10/21/2014