SSM72390

Service Bulletin Details

Public Details for: SSM72390

"note this phenomenon can only happen under specific circumstances; it is only when both keys are in close proximity of each other in the vehicle and requires the exterior door handle lock button to be pressed. Issue it has been highlig


- 2016 -

Models from 2016
2016 JAGUAR XF
2016 JAGUAR XJ 
TOPIx - SSM72390 - Important information reference the location of both keys at PDI
Reference
SSM72390
Models
XE / X760
Page 1 of 1
XF / X260
XJ / X351
Title
Important information reference the location of both keys at PDI
Category
Body
Last modified
24-Aug-2015 00:00:00
Symptom
112000 Latches/Locks & Security
Content
Vehicles lines affected
All XE -X760
All new XF-X260
XJ- X351 16my
Note
This phenomenon can only happen under specific circumstances; it is only when both keys are in close proximity of each other in the
vehicle and requires the exterior door handle lock button to be pressed.
Issue
It has been highlighted that it is possible to lock the vehicle with both keys inside. Keys are held together by cable ties when delivered to
the retailer.
Cause
Software error.
Action
This issue is currently under investigation. Until a fix communication is issued you are requested to ensure that if there is a requirement
to lock the vehicle that both keys are removed before pressing the exterior handle lock button.
http://topix.jaguar.jlrint.com/topix/service/archive/567852/index
8/27/2015

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