JTB00394NAS3

9/30/2015
JTB00394NAS3 - Metallic 'Clicking' / 'Rasping' Noise From The Engine | TOPIx
TECHNICAL BULLETIN
JTB00394NAS3
29 SEP 2015
© Jaguar Land Rover N orth A meric a, LLC
N O T E : T he information in T ec hnic al Bulletins is intended for us e by trained, profes s ional T ec hnic ians with the knowledge,
tools , and equipment required to do the job properly and s afely. I t informs thes e T ec hnic ians of c onditions that may oc c ur
on s ome vehic les , or provides information that c ould as s is t in proper vehic le s ervic e. T he proc edures s hould not be
performed by 'do-it-yours elfers '. I f you are not a Retailer, do not as s ume that a c ondition des c ribed affec ts your vehic le.
C ontac t an authorized Jaguar s ervic e fac ility to determine whether this bulletin applies to a s pec ific vehic le.
This reissue replaces all prev ious v ersions. Please destroy all prev ious v ersions.
C hanges are highlighted in gray
SECTION: 303-04
Metallic 'Clicking' / 'Rasping' Noise From The Engine
AFFECTED VEHICLE RANGE:
F -TYPE (X152)
Model Year:
2014-2016
VIN:
K03163-K30716
Manufacturing
C astle Bromwich
Plant:
Engine:
V6 S/C 3.0L Petrol
XF (X260)
Model Year:
2016
VIN:
Y00001-Y03720
Manufacturing
C astle Bromwich
Plant:
Engine:
V6 S/C 3.0L Petrol
XJ Range (X351)
Model Year:
2013-2015
VIN:
V39427-V92371
Manufacturing
C astle Bromwich
Plant:
Engine:
V6 S/C 3.0L Petrol
XF (X250)
Model Year:
2013-2015
VIN:
S76015-U88785
Manufacturing
C astle Bromwich
Plant:
Engine:
V6 S/C 3.0L Petrol
MARKETS:
NAS
CONDITION SUMMARY:
Situation: A metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more
noticeable when the engine is at idle speed and when the engine is cold.
Cause: This may be caused by a noisy high pressure fuel pump outlet valve.
Action: Should a customer express this concern, follow the Service Instruction outlined below to determine
if the noise is emitted from one of the high pressure fuel pumps located in the engine bay.
PARTS:
C 2D43874
High pressure fuel pump
Quantity: as required
AJ813042
High pressure fuel pump - Rear - AWD
Quantity: as required
TOOLS:
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JTB00394NAS3 - Metallic 'Clicking' / 'Rasping' Noise From The Engine | TOPIx
NOTE: this is an 'Activ e Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest DVD and C alibration File
Jaguar Land Rover-approved Midtronics battery power supply
WARRANTY:
NOTE: Repair procedures are under constant rev iew, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the
latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the
causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Fuel pump test - SDD
19.90.18
0.3
42
C 2Z22287
High pressure fuel pump - Front - F-TYPE
(X152)
19.45.30
2.8
42
C 2Z22287
High pressure fuel pump - Rear - F-TYPE
(X152)
19.45.31
2.8
42
C 2Z22287
High pressure fuel pump - Front - XF (X250)
19.45.30
RWD
3.0
42
C 2Z22287
High pressure fuel pump - Front - XF (X250)
19.45.30
AWD
3.8
42
C 2Z22287
High pressure fuel pump - Rear - XF (X250)
RWD
19.45.31
3.0
42
C 2Z22287
High pressure fuel pump - Rear - XF (X250)
AWD
19.45.31
4.1
42
AJ813042
High pressure fuel pump - Front - XF (X260) 19.45.30
1.8
42
C 2Z22287
High pressure fuel pump - Rear - XF (X260)
19.45.31
1.8
42
C 2Z22287
High pressure fuel pump - Front - XJ (X351)
19.45.30
RWD
3.0
42
C 2Z22287
High pressure fuel pump - Front - XJ (X351)
19.45.30
AWD
3.9
42
C 2Z22287
High pressure fuel pump - Rear - XJ (X351)
RWD
19.45.31
3.0
42
C 2Z22287
High pressure fuel pump - Rear - XJ (X351)
AWD
19.45.31
3.9
42
AJ813042
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION:
1
NOTE: arrow indicates front of engine.
The illustration shows the high pressure fuel
pumps and their possible alternate designation.
Pump 1: front
Pump 2: rear
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JTB00394NAS3 - Metallic 'Clicking' / 'Rasping' Noise From The Engine | TOPIx
The following diagnostic routine will aid in the diagnosis of which of the high pressure fuel pumps
is noisy.
2
NOTE: carry out the diagnostic routine on a cold engine (less than 35°C) at idle speed and
with the hood open.
C arry out the following diagnostic routine, listening for the suspected fuel pump noise. As the fuel pumps
are deactivated in turn it should be possible to diagnose which pump is noisy as the metallic 'clicking' /
'rasping' noise will stop when that fuel pump is no longer running. Only replace a noisy pump; if no
difference can be determined from either pump during the diagnostic routine, further diagnostics would be
required into the source of the noise. In the unlikely event that both pumps are suspected to be noisy,
contact Technical HelpLine for further advice.
CAUTION: a Jaguar Land Rov er-approv ed Midtronics battery power supply must be connected
to the v ehicle battery during SDD diagnosis / module programming.
CAUTION: ensure all ignition 'ON' / ignition 'OF F ' requests are carried out; failure to perform
these steps may cause damage to control modules in the v ehicle.
NOTE: SDD must be loaded with DVD139.06 v .189 or later.
3C onnect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
4C onnect SDD to the vehicle and begin a new diagnostic session, by reading the vehicle identification
number (VIN) for the current vehicle and initiating the data collect sequence.
5Follow the SDD prompts.
NOTE: the primary function of the following SDD routine is to assist in diagnosing pump
performance. In this bulletin the test is being utilized for an audible fault. The test will conclude
with a pass or fail. if the test concludes with a pass, this does not indicate the pump is not causing
an audible fault.
6Turn ignition 'ON' (engine not running).
7C onnect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
8Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
9Select 'Diagnosis' from the Session Type screen.
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JTB00394NAS3 - Metallic 'Clicking' / 'Rasping' Noise From The Engine | TOPIx
10Select the 'Selected Symptoms' tab, and then select:
Powertrain > Engine system > Engine performance
11Select 'continue'.
12Select the 'Recommendations' tab, and then select 'Run' to perform the 'Powertrain - High pressure fuel
pump test' option.
When the SDD application is running the high pressure fuel pumps will be sequenced as follows.
1. High pressure fuel pump 2 - disabled (SDD will display the following: High pressure fuel pump
1 - PC M - Switch off).
2. Both high pressure fuel pumps - enabled.
3. High pressure fuel pump 1 - disabled (SDD will display the following: High pressure fuel pump
2 - PC M - Switch off).
4. Both high pressure fuel pumps - enabled.
• If no error message is displayed, continue to step 15.
• If error message '36' or '37' appears, run the following procedure and repeat the high
pressure fuel pump test.
13Select the 'Recommendations' tab, and then select 'Run' to perform the 'Powertrain - High pressure fuel
pump test' option.
14Select the 'Service Functions' Session Type screen.
select 'Run' to perform the 'Powertrain - Powertrain control module unlock application'.
15Follow all on-screen instructions to complete this task, ensuring all DTC s are cleared.
16Exit the current session.
17Disconnect the SDD and the battery power supply from the vehicle.
18Install new high pressure fuel pump(s) as per diagnostics results (see TOPIx workshop Manual, section
303-04).
19Retest vehicle to confirm the noise has been rectified.
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