SSM72415
Service Bulletin Details
Public Details for: SSM72415
"issue: after using symptom driven diagnostics (sdd) to activate transportation mode on a vehicle, a battery drain may be experienced. Cause: when transportation mode is selected, sdd functions correctly and activates transportation mode
- 2016 -
Models from 2016
2016 JAGUAR F-TYPE |
2016 JAGUAR XF |
Reference SSM72415 Models F-TYPE / X152 XE / X760 XF / X260 Title Vehicle Battery Drain when in Transportation Mode Category Diagnostic Software Hardware Last modified 07-Sep-2015 00:00:00 Symptom 000101 Diagnostic Concerns Content Issue: After using Symptom Driven Diagnostics (SDD) to activate Transportation Mode on a vehicle, a battery drain may be experienced. Cause: When Transportation Mode is selected, SDD functions correctly and activates Transportation Mode but then selects an incorrect setting when applying the mode, which causes the vehicle battery drain. NOTE: Taking a vehicle out of transportation mode is functioning correctly on SDD. Action: This workaround will load a software file to SDD using the Manual Patch Update process. This Manual Patch will stay on the SDD machine until the next SDD software update is installed. The Manual patch will need to be re-installed after a SDD software update. 1. Login to SDD. 2. Select ‘Continue’ on the SDD Warning screen. 3. Select ‘Settings’ tab. 4. Select ‘System Utilities’. 5. Select ‘Manual Patch Update’. 6. A pop-up will be displayed for Manual patch selection dialog box. 7. Enter ‘MP_J_K0005’ in the Manual patch selection dialog box. 8. Select ‘OK’. 9. The ‘Software Management Wizard’ will then download the fix file. 10. The Manual patch update information pop up will ask ‘Do you want to install the update now?’ Select ‘OK’. 11. Select ‘OK’ when the message ‘Please shut down SDD before continuing’ is displayed. DO NOT SHUT DOWN THE PC. 12. ‘Please wait’ message is displayed. 13. Select ‘OK’ when the ‘Package has been installed’ message is displayed. 14. Select ‘OK’ in the Manual patch update information pop up. 15. Close the Internet Explorer Window where the SDD program runs. 16. Start a new SDD session. 17. Set the vehicle into transportation mode. 18. Close the SDD session. Note: If this manual patch is not being installed on all SDD machines you may wish to consider labelling the machine. If this Manual patch fails to correct the concern, further diagnosis will be required into vehicle battery drain.