SSM72768
Service Bulletin Details
Public Details for: SSM72768
"issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
- 2016 - 2015 - 2014 - 2013 - 2012 -
Models from 2016
2016 JAGUAR F-TYPE |
2016 JAGUAR XE |
2016 JAGUAR XF |
2016 JAGUAR XJ |
Models from 2015
2015 JAGUAR F-TYPE |
2015 JAGUAR XF |
2015 JAGUAR XJ |
Models from 2014
2014 JAGUAR F-TYPE |
2014 JAGUAR XF |
2014 JAGUAR XJ |
Models from 2013
2013 JAGUAR XF |
2013 JAGUAR XJ |
Models from 2012
2012 JAGUAR XF |
2012 JAGUAR XJ |
Reference SSM72768 Models FPACE / X761 FTYPE / X152 XE / X760 XF / X250 XF / X260 XJ / X351 Title Low battery warning message displayed, Eco stop /start unavailable Category Electrical Last modified 12May2016 00:00:00 Symptom 203000 Basic Electrical Content Issue A customer may report that a low battery warning message is displayed on the Instrument Cluster and Eco stop/start unavailable. Cause The Battery Monitoring System (BMS) clamp is not correctly positioned on the main battery terminal post. Action Carefully loosen and disconnect BMS clamp from battery pole. Fully loosen clamp and ensure jaws of clamp are fully open. Do not use any tools or implements to lever the BMS from the battery pole as this may damage the internal circuitry of the BMS. Replace clamp over battery pole, ensuring the top of clamp is level with or lower than top of battery pole. Secure the bolt to a 6Nm as specified in Topix. Using Symptom Driven Diagnostics (SDD) reset the BMS. Carry out a battery test using the EXP1080, following the on screen instructions and results. Ensure the battery is fully charged and reassess the vehicle concern.