SSM72625

Service Bulletin Details

Public Details for: SSM72625

Sim card may be lost or damaged


- 2016 -

Models from 2016
2016 JAGUAR XJ 
TOPIx - SSM72625 - SIM Card Replacement 16MY XJ InControl Touch Pro
Reference
SSM72625
Models
XJ / X351
Title
SIM Card Replacement 16MY XJ InControl Touch Pro
Category
Electrical
Last modified
18-Feb-2016 00:00:00
Symptom
207000 Entertainment Systems
Attachments
1ICCID.jpg (1ICCID.jpg)
Content
Issue: SIM cards may become lost or damaged.
Page 1 of 1
Cause: Each SIM card is paired with the vehicle VIN it was supplied with and cannot be
swapped from vehicle to vehicle
Action: SIM cards that are lost or damaged must be ordered through the parts
department.
Jaguar part number C2D49195
Once a new SIM card has been received, it must be paired with the vehicle. To pair the
SIM card with the vehicle, a request for Technical Assistance (TA) will have to be
opened with the Technical Helpline. To help the Technical Helpline process your
request faster, please have a clear photo of the SIM card packaging showing the ICCID
attached to the TA. The Technical Helpline will then forward the case to the Telematics
Hub to have the new SIM paired with the vehicle.
http://topix.jaguar.jlrext.com/topix/service/archive/625577/index
3/1/2016

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