SSM72486

Service Bulletin Details

Public Details for: SSM72486

"issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. Dtc B12CD-87 will be logged in the gateway module gwm).


- 2016 - 2015 - 2014 - 2013 - 2012 -

Models from 2013
2013 JAGUAR XJ
Models from 2012
2012 JAGUAR XJ
Reference
SSM72486
Models
F-TYPE / X152
XE / X760
XF / X260
XJ / X351
Title
Auto stop/start not available, message shown in instrument cluster
Category
Electrical
Last modified
29-Oct-2015 00:00:00
Symptom
204000 Instrumentation
Content
Issue: Customers may report whilst pressing the Auto Stop/Start button in their vehicle, a warning message may be displayed in the
Instrument cluster - Auto Stop/Start not available. DTC B12CD-87 will be logged in the gateway module GWM).
Cause: The ignition live input into the vehicle quality module (VQM), may have a poor connection, and/or no LIN circuit between the VQM &
GWM.
Action: Carry out these steps:1. Check ignition live circuit into VQM 6 way connector pin 2. Repair connection as required.
2. F-Type K22185 & XJ V90866 onwards - Check LIN circuit between VQM 6 way connector pin 4 & pin 13 of the GWM. Repair
connection as required.
3. XE A900466 & New XF Y00001 onwards - Check LIN circuit between VQM 6 way connector pin 4 & pin 58 of the BCM. Repair
connection as required.
4. If these steps do not resolve the issue, replace the VQM.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.