SSM72824
Service Bulletin Details
Public Details for: SSM72824
Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2017
2017 JAGUAR F-TYPE |
Models from 2016
2016 JAGUAR F-TYPE |
Models from 2015
2015 JAGUAR F-TYPE |
2015 JAGUAR XF |
2015 JAGUAR XJ |
Models from 2014
2014 JAGUAR F-TYPE |
2014 JAGUAR XF |
2014 JAGUAR XJ |
Models from 2013
2013 JAGUAR XF |
2013 JAGUAR XJ |
Models from 2012
2012 JAGUAR XF |
2012 JAGUAR XJ |
Models from 2011
2011 JAGUAR XF |
2011 JAGUAR XJ |
Models from 2010
2010 JAGUAR XF |
2010 JAGUAR XJ |
Models from 2009
2009 JAGUAR XF |
TOPIx - SSM72824 - USB inteface inoperative due to the use of an incorrectl specificatio... Page 1 of 1 Reference SSM72824 Models F-TYPE / X152 XF / X250 XJ / X351 Title USB inteface inoperative due to the use of an incorrectl specification device Category Electrical Last modified 15-Jun-2016 00:00:00 Symptom 207000 Entertainment Systems Content Note Only applicable to Infotainment Gen 2.1 systems. Vehicles affected F Type (X152) all models XF (X250) to end of production. X351 (X351) to end of 15my Issue Customers are unable to charge accessories or play music using the USB port on Gen 2.1 infotainment system. Cause DTC B1252-19 Has been triggered by the over draw of current through the USB port which disables the User Interface Panel (UIP) until the next Ignition cycle and the accessory that is causing the over draw is removed. Action Due to the use of devices which exceed the specific requirements outlined in the owner’s manual the UIP has caused a temporary shutdown to protect both the users interface and the vehicle wiring system from further damage. There is NO reason to replace the UIP in question as an engine recycle will recover the UIP and allow connectivity of interfaces that are recognised as applicable through the USB connection. Should and engine recycle NOT recover the UIP and allow connectivity then further investigation is required but it is not advised to connect appliances to this until the fault has been rectified. http://topix.jaguar.jlrext.com/topix/service/archive/661644/index 6/30/2016