SSM72824

Service Bulletin Details

Public Details for: SSM72824

Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.


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Models from 2017
2017 JAGUAR F-TYPE
Models from 2016
2016 JAGUAR F-TYPE
Models from 2009
2009 JAGUAR XF
TOPIx - SSM72824 - USB inteface inoperative due to the use of an incorrectl specificatio... Page 1 of 1
Reference
SSM72824
Models
F-TYPE / X152
XF / X250
XJ / X351
Title
USB inteface inoperative due to the use of an incorrectl specification device
Category
Electrical
Last modified
15-Jun-2016 00:00:00
Symptom
207000 Entertainment Systems
Content
Note
Only applicable to Infotainment Gen 2.1 systems.
Vehicles affected
F Type (X152) all models
XF (X250) to end of production.
X351 (X351) to end of 15my
Issue
Customers are unable to charge accessories or play music using the USB port on Gen
2.1 infotainment system.
Cause
DTC B1252-19 Has been triggered by the over draw of current through the USB port
which disables the User Interface Panel (UIP) until the next Ignition cycle and the
accessory that is causing the over draw is removed.
Action
Due to the use of devices which exceed the specific requirements outlined in the
owner’s manual the UIP has caused a temporary shutdown to protect both the users
interface and the vehicle wiring system from further damage.
There is NO reason to replace the UIP in question as an engine recycle will recover the
UIP and allow connectivity of interfaces that are recognised as applicable through the
USB connection.
Should and engine recycle NOT recover the UIP and allow connectivity then further
investigation is required but it is not advised to connect appliances to this until the fault
has been rectified.
http://topix.jaguar.jlrext.com/topix/service/archive/661644/index
6/30/2016


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