JTB00415NAS4

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TECHNICAL BULLETIN
JTB00415NAS4
27 JUN 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in gray
SECTION: 307-00
Loss Of Drive Or Flashing Gear Selector LED Indicator And / Or Related
Intelligent Stop/Start Issues
AFFECTED VEHICLE RANGE:
XF (X250)
Model Year:
2013-2015
VIN:
S47999-U88785
Assembly Plant: Castle Bromwich
V6 S/C 3.0L Petrol /V8 S/C 5.0L Petrol
XJ Range (X351)
Model Year:
2013-2015
VIN:
V36318-V89549
Assembly Plant: Castle Bromwich
V6 S/C 3.0L Petrol
XJ Range (X351)
Model Year:
2013-2015
VIN:
V36314-V90865
Assembly Plant: Castle Bromwich
V8 S/C 5.0L Petrol
F-TYPE (X152)
Model Year:
2014-2016
VIN:
K00001-K29970
Assembly Plant: Castle Bromwich
V6 S/C 3.0L Petrol /V8 S/C 5.0L Petrol
MARKETS:
NAS
CONDITION SUMMARY:
NOTE: During Intelligent Stop/Start operation, Driver Exit function prevents the vehicle from
being inadvertently left in a drivable condition, the vehicle will detect when a driver is not present
and automatically turn the ignition off. Please ensure the customer is aware of this feature and the
conditions required for it to operate.
Situation: One of the following issues may occur:
• The Gear Selector LED Indicator flashes and Neutral is involuntarily engaged when coming to
a stop.
• The Instrument Cluster has switched off after an Automatic Engine Stop and Driver Exit
conditions do not exist and the vehicle does not automatically restart the engine upon release
of the brake pedal (NOTE: Diagnostic Trouble Code [DTC] P162F-00 may be stored in the
Powertrain Control Module [PCM]).
http://topix.jaguar.jlrext.com/topix/service/document/664629
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Cause: This may be caused by the original Powertrain Control Module (PCM) and Transmission Control Module
(TCM) software which did not provide optimized settings for the Intelligent Stop/Start function in all situations.
NOTE: Use DDW to check for Recall, Service Action, or Update Prior to Sale notice eligibility
requiring a Powertrain Control Module (PCM) and / or Transmission Control Module (TCM) software
update. If eligible, perform and claim the update as per that program.
Action: Should a customer express this concern, follow the Service Instruction outlined below.
PARTS:
No Parts Required
TOOLS:
NOTE: This Active Bulletin will display a functional programming shortcut if accessed within a
diagnostic session.
Jaguar Land Rover-approved diagnostic tool with latest DVD and Calibration File
Jaguar Land Rover-approved Midtronics battery power supply
WARRANTY:
NOTE: Use DDW to check for Recall, Service Action, or Update Prior to Sale notice eligibility
requiring a Powertrain Control Module (PCM) and / or Transmission Control Module (TCM) software
update. If eligible, perform and claim the update as per that program.
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Configure existing module - Powertrain
Control Module [PCM]
86.99.26
0.20
42
C2D30319
Configure existing module - Transmission
Control Module [TCM] - With SDD connected
86.99.14.03
0.10
42
T2H1404
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION:
CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during diagnosis / module programming.
CAUTION: Ensure all ignition ON/OFF requests are carried out; failure to perform these steps may
cause damage to control modules in the vehicle.
NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with DVD146.00 v.241 or
later.
NOTE: Use DDW to check for Recall, Service Action, or Update Prior to Sale notice eligibility
requiring a Powertrain Control Module (PCM) and / or Transmission Control Module (TCM) software
update. If eligible, perform and claim the update as per that program.
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
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2. Turn ignition ON (engine not running).
3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and
initiating the data collect sequence.
5. Select Diagnosis from the Session Type screen.
6. Select the Selected Symptoms tab and then select:
• Powertrain > Automatic transmission and transaxle > Automatic transmission and transaxle
symptoms
7. Select Continue.
8. Select the Recommendations tab.
9. Select Run to perform the Configure existing module - Powertrain control module option.
10. Follow all on-screen instructions to complete this task.
11. Select the Selected Symptoms tab and then select:
• Powertrain > Automatic transmission and transaxle > Automatic transmission and transaxle
symptoms
12. Select Continue.
13. Select the Recommendations tab.
14. Select Run to perform the Configure existing module - Transmission control module option.
15. Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are
cleared.
16. When all tasks are complete, select the Session tab and then select the Close Session option.
17. Disconnect the diagnostic tool and battery power supply from the vehicle.
http://topix.jaguar.jlrext.com/topix/service/document/664629
7/1/2016