ACCORD L4 ENGINE

INTERACTIVE NETWORK
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From
Parts and Service Division
Subject
Request for Visit: 2013-2014 Accord L4 Engine No Start
02
2015
Expires on 10
16
2015
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Honda Service Managers/Advisors
Technical Research & Support Group
Request for Visit: 2013-2014 Accord L4 Engine No Start
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) is investigating certain 2013-2014 Accord L4s with a customer complaint of engine not starting.
To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle in certain
condition prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirement:
1. Accord L4 only.
2. Must be able to duplicate the no start condition.
3. First time complaint only.
4. No previous replacement of the battery, alternator, or starter motor.
Action Required
If you have or know of such a vehicle, please call the Technical Research & Support (TRS) Group at 800-880-1072. TRS
will need to record certain vehicle information and provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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