DLR MSG - HONDA

Service Bulletin Details

Public Details for: DLR MSG - HONDA

"dealer message - american honda (ahm) is investigating certain 2015-2016 tlxs with a customer complaint of front suspension noise. The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of th


- 2016 - 2015 -

Models from 2016
2016 ACURA TLX
Models from 2015
2015 ACURA TLX 
INTERACTIVE NETWORK
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Sent on
10
From
Parts and Service Division
Subject
Request for Visit: 2015-2016 TLX Front Suspension Noise (Zone 2)
30
2015
Expires on 11
13
2015
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Visit: 2015-2016 TLX Front Suspension Noise
This message is solely directed to Acura dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda (AHM) is investigating certain 2015-2016 TLXs with a customer complaint of front suspension noise.
The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of this
condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. First time complaint only.
2. The noise must be isolated to the front right or left dampers.
3. No leak from the damper with the noise.
4. No previous repairs relating to the front suspension.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at
800-880-1072.TRS will need to record certain vehicle information and provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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