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From
Parts and Service Division
Subject
Request for Parts: 2014-2015 CR-V Deformed/Distorted Rear Door Run Channel
22
2015
Expires on 11
04
2015
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Honda Service Managers/Advisors
Technical Research & Support Grou
Request for Parts: 2014-2015 CR-V Deformed/Distorted Rear Door Run Channel
This message is solely directed to Honda dealership personnel; please handle accordingly. Print this iN message and
provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) is investigating certain 2014-2015 CR-Vs with a customer complaint of wind noise coming from
the rear doors or the areas around/near the rear doors. To fully understand the cause of this condition, AHM would like to
collect specific information/parts from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Must confirm deformed or distorted rear door run channel.
2. No previous accidents or repairs related to the rear door run channel.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS
will need to record certain vehicle information and provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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