MY 2017 TT-TTS C

Service Bulletin Details

Public Details for: MY 2017 TT-TTS C

New document


- 2017 -

PERFECT DELIVERY INSPECTION (PDI)
2017
TT Coupe & Roadster/TTS
Client
Stock No.
Audi Delivery
Guidelines
Delivery Date
VIN
Delivery Inspection
Ensure Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal Customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery.
 Repair all defects prior to customer delivery
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priorities
 Audio System
 Navigation
 BLUETOOTH mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Glove box
 Advise the customer that Audi recommends using top-tier
detergent gasoline with a minimum octane rating of 91 AKI
(95 RON)
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
 Spare tire
 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming
 Tool kit with jack
 Auto-dimming rear view mirror with digital compass
Interior
Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls.
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Automatic climate control
 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console
 Adaptive rear spoiler (deploys at 75 mph, retracts at 50 mph)
Steering
 Demonstrate the multifunction steering wheel
 Tilt and telescopic adjustable steering column
 Power outlets
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2017 TT Coupe & Roadster/TTS | Audi Delivery Guidelines
Client
Seating
Infotainment (continued)
 Demonstrate how to adust the seats
 Explain Wi-Fi® hotspot capabilities
 Heated front seats (three-step)
 Explain the Nav-Data-Update process via the customer’s MyAudi account
 Neck-level heating (S Sport Seat package on Roadster only)
 Split folding rear seats (Coupe only)
 Passthrough w/ removable ski bag (Roadster only)
 “Passenger Side Airbag Off” light
Owner’s Documents
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “text to phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
 Show how to manually set the clock, daylight savings time and
time zone
Orientation Drive
Vehicle Systems
 Electromechanical parking brake
 Tire pressure monitoring system (TPMS)
Suspension
 Audi magnetic ride (with Dynamic, Comfort and Auto suspension settings)
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
Driver Assistance
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Parking system with front and rear acoustic parking sensors
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Audi advanced key - keyless start, stop and entry
 Explain the windshield wiper and washer functions
 Cruise control with coast, resume and accelerate features
 Audi drive select
 Audi side assist
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
Roadster
 Retractable acoustic soft top (Roadster only)
 Power operated wind blocker (Roadster only)
Infotainment
 Review the MMI® controls and basic functionality
Wrap up
 Audi Music Interface
End the orientation drive in the service write-up area
 Bang & Olufsen® sound system
 MMI® navigation plus
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 MMI® touch with handwriting-recognition technology
 Set up first service appointment
 SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)
 Ask the customer if you can program the service department’s
phone number into their phone
 HD Radio™ Technology
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Audi connect® with six-month trial subscription
 Inrix Online® Traffic
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2017 TT Coupe & Roadster/TTS | Audi Delivery Guidelines
Client
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
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