MY 2017 A7-S7 CU

2017
A7/A7 competition/S7/
RS 7/RS 7 performance
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Delivery Inspection
Ensure that final vehicle quality inspection is completed
 Repair all defects prior to customer delivery
 Inspect exterior for damage, dings, dents and surface scratches
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® USA only
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal Customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery.
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priority Delivery Topics
 Audio System
 Navigation
 BLUETOOTH mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Power outlets
 Spare tire
 Glove box
 Tire mobility system (without spare tire)
 Valet button in glovebox
 Tool kit with jack
 Power tailgate open & close
Interior
Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls.
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Automatic climate control
Effective 8-16-2016-US
Version 1.0
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
 Sunroof with sunshade, power tilt and slide features
 Auto-dimming rear view mirror with digital compass
 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console
 Power soft-closing doors
 Electric rear window defogger w/ automatic timed shut off
feature
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A7/A7 competition/S7/RS 7/RS 7 performance | Audi Delivery Guidelines
Client
Steering
Infotainment (continued)
 Demonstrate the multifunction steering wheel
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Tilt and telescopic adjustable steering column
 Voice control
Seating
 Demonstrate how to adust the seats
 Heated front seats (three-step)
 “Passenger Side Airbag Off” light
 Lower Anchors & Tethers for Children (LATCH) provisions in rear
seats
Owner’s Documents
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Audi connect® with six-month trial subscription
 Inrix Online® Traffic
 Explain Wi-Fi® hotspot capabilities
 Explain the Nav-Data-Update process via the customer’s MyAudi account
 Show how to manually set the clock, daylight savings time and
time zone
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “text to phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
Orientation Drive
Vehicle Systems
 Idle start/stop efficiency system
 Electromechanical parking brake
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Cylinder on demand™ engine efficiency technology
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Tire pressure monitoring system (TPMS)
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
Infotainment
 Review the MMI® controls and basic functionality
 Audi sound system
 Audi Music Interface
 BOSE® sound system
 Bang & Olufsen® sound system
 MMI® navigation plus
 MMI® touch with handwriting-recognition technology
 SD card slots
 SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)
 HD Radio™ Technology
Effective 8-16-2016-US
Version 1.0
Suspension
 Electronic Dampening control (Audi drive select)
 Adaptive air suspension
Driver Assistance
 Explain the windshield wiper and washer functions
 Parking system with front and rear acoustic parking sensors
 Parking system plus with rear view camera (front and rear
acoustic sensors)
 Parking system plus with top view camera system (360° view,
four cameras, four front and rear acoustic sensors)
 Cruise control with coast, resume and accelerate features
 Adaptive cruise control with stop & go
 Audi pre sense® basic
 Audi pre sense® rear
 Audi active lane assist
 Audi drive select
 Audi side assist
 Head-up display with navigation and assistance systems information
 Night vision assistant with pedestrian and large animal detection
 Hill hold assist, automatic brake drying
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A7/A7 competition/S7/RS 7/RS 7 performance | Audi Delivery Guidelines
Client
Wrap up
End the orientation drive in the service write-up area
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 8-16-2016-US
Version 1.0
Date
3 of 3

20 1 7
A7 /A7 competition/S7 /
RS 7 /RS 7 performance
Client
Audi
Audi D e live ry Guid e lin es
Del ivery Date
Stock No.
VIN
Delivery Inspection
Ensure that final vehicle quality inspection is completed
D Inspect exterior for damage, dings, dents and surface scratches
D Verify that vehicle is equipped as specified and that all accessories have been installed
D Check interior for cleanliness, grease marks and damage
D Check that floor mats are locked in place
D Ensure tire pressures are set to "normal Customer load" condi-
D Repair all defects prior to customer delivery
D Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect "Request to Initiate
Services" and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® USA only
tions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery.
Customer Priority Topics
!. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
2. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
3. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
How long would the client like to spend on topics today? - - - - - - - - - - - -
Priori ty Deli very Topi cs
0 Audio System
D BLUETOOTH mobile phone pairing
D Driver assistance features
D Media device ports
Exterior
D Navigation
D Seat fitting
D Set-it and forget-it
D Voice controls
Driver Control s (continued)
D Advise the customer to use only oil that meets Audi standards
D Power outlets
0 Spare tire
0 Glove box
D Tire mobility system (without spare tire)
D Tool kit with jack
0 Valet button in glovebox
Interior
Driver Control s
D Instrument cluster, driver information systems, and steering
wheel controls.
D Demonstrate how to operate exterior lights
D Demonstrate how to operate interior lights
D Automatic climate control
Effect ive 8-16-2016-US
Version 1.0
D Power tailgate open & close
D Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
D Sunroof with sunshade, power tilt and slide features
0 Auto-dimming rear view mirror with digital compass
D Garage door opener (Homelink®) 3-channel remote transmitter in overhead console
D Power soft-closing doors
D Electric rear window defogger w/ automatic timed shut off
feature
1 of 3
A7 /A7 competition/S7 /RS 7 /RS 7 performance I Audi Delivery Guidelines
Audi
Client
Steering
Infota inment (cont inued)
D Demonstrate the multifunction steering wheel
D Tilt and telescopic adjustable steering column
D Demonstrate the scanning, tuning, and seek functions, as well
Seating
as how to save favorites
D Voice control
D BLUETOOTH® wireless technology & streaming audio for compatible devices
D Demonstrate how to adust the seats
D Audi connect® with six-month trial subscription
D Heated front seats (three-step)
D Inrix Online® Traffic
D "Passenger Side Airbag Off" light
D Explain Wi-Fi® hotspot capabilities
D Lower Anchors & Tethers for Children (LATCH) provisions in rear
D Explain the Nav-Data-Update process via the customer's Myseats
Audi account
Owner's Documents
D Owner's manual, MMI® manual and other manuals as equipped
D Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
D Explain the "text to phone" features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
D Tire Warranty Booklet: Explain coverage from tire manufacturer
0 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere "vehicle identification label" from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
D Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
D Lemon Law Rights Booklet or Lemon Law Notice as required by
law
D Provide Audi Care information
D Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
D Show how to manually set the clock, daylight savings time and
time zone
Orientati on Drive
Vehicle Systems
D Idle start/stop efficiency system
D Electromechanical parking brake
D Cylinder on demand™ engine efficiency technology
D Tire pressure monitoring system (TPMS)
Suspension
D Electronic Dampening control (Audi drive select)
0 Adaptive air suspension
Driver Assistance
D Explain the windshield wiper and washer functions
D Parking system with front and rear acoustic parking sensors
D Parking system plus with rear view camera (front and rear
acoustic sensors)
Infota inment
D Review the MMI® controls and basic functionality
0 Audi sound system
0 Audi Music Interface
D BOSE® sound system
D Bang & Olufsen® sound system
D MMI® navigation plus
D MMI® touch with handwriting-recognition technology
D SD card slots
D SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)
D HD Radio™ Technology
Effect ive 8-16-2016-US
Version 1.0
D Parking system plus with top view camera system (360° view,
four cameras, four front and rear acoustic sensors)
D Cruise control with coast, resume and accelerate features
D Adaptive cruise control with stop & go
0 Audi pre sense® basic
0 Audi pre sense® rear
D Audi active lane assist
0 Audi drive select
0 Audi side assist
D Head-up display with navigation and assistance systems information
D Night vision assistant with pedestrian and large animal detection
D Hill hold assist, automatic brake drying
2 of 3
A7 /A7 competition/S7 /RS 7 /RS 7 performance I Audi Delivery Guidelines
Audi
Client
Wrap up
End the orientation drive in the service write-up area
D Tour the service department and introduce the customer to the
Service Manager and Service Consultant
D Set up first service appointment
0Ask the customer if you can program the service department's
phone number into their phone
D Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-7 SOTECH (8324)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
0Yes
0No
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
,. Vehicle is clean and free of problems
,. Received all keys and owner's documentation
,. Satisfied with features and controls explanations
Customer Signature
Effective 8-16-2016-US
Version 1.0
Date
3 of 3