48M3 BULLETIN
Service Bulletin Details
Public Details for: 48M3 BULLETIN
Bulletin revised to update information on saga sheet.
Models from 2017
2017 AUDI Q7 |
Models from 2016
2016 AUDI A4 |
2016 AUDI A4 ALLROAD |
2016 AUDI A5 CABRIOLET |
2016 AUDI A6 |
2016 AUDI A7 |
2016 AUDI A8 |
2016 AUDI ALLROAD |
2016 AUDI Q5 |
Technical Service Bulletin Audi 48M3 UPDATE - Checking Seal (NVLW) May 11, 2016 Model(s) Year A6, A7, AS, Q5,A5 Cabriolet, A4,A5, allroad 2016 Q7 2017 VIN Range Vehicle-Specific Equipment See Campaign/Action screen in Elsa None REVISION HISTORY Revision 1 2 Date Purpose May 10, 2016 Original publication May 11, 2016 SAGA sheet updated Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: On Audi vehicles with electromechanical steering manufactured within a specific period, it is possible that the seal on the power steering control unit was not manufactured correctly. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 48M3 code in the Elsa Campaign/Action Information screen on the day of repair. • Vehicle must be within the New Vehicle Limited Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background On Audi vehicles with electromechanical steering manufactured within a specific period, it is possible that the seal on the power steering control unit was not manufactured correctly. Page 1 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi Service • Remove front noise insulation. Only for Audi Q7 • Remove subframe cross brace. • Unplug electrical connector <2> for voltage supply (terminal 30) at power steering control unit. Page 2 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi Overview Power steering control unit with seal (arrow). 1st Check (Visual Inspection) • Check that seal is clean. • Perform visual check with mirror. • If the seal is completely clean, continue to 2 nd check. • If the seal is dirty, clean with a dry cloth and check again. • If the seal cannot be completely cleaned, it must be replaced. 2nd Check (with test liquid) • CD Add test liquid to applicator and wait until liquid does not drop from the applicator. NOTE Liquid must not be allowed to drop off the applicator into the connector. Page 3 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi • Apply test liquid to seal. • Wait 5 seconds for the test liquid to take effect. • Wipe off test liquid with a clean lint-free cloth. • Perform visual check with mirror. • If the seal is still white no further work is required. • If the seal has taken the color of the test liquid it must be replaced. Page 4 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi Replacing Seal • Heat connector housing for at least 15 seconds to 60 - 70°C using a heat gun. • Remove seal while warm using plastic tweezers. Heat again if necessary. CD NOTE Use the plastic tweezers provided in order to prevent damage to the connector housing, especially to the bonding surface. • • CD Remove all residue from bonding surface using cleaning solution. Dry bonding surface with a lint-free cloth. NOTE Wait for at least 30 seconds to allow the cleaning solution to dry. • Check bonding surface with mirror. Page 5 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi • Using tweezers to place the seal in the recess on the installation connector. • Push the installation connector onto the control unit until it stops. • Press the seal on to the connector housing using your finger. • Remove the installation connector. • Press seal again with your finger to fully secure. • Perform a visual inspection. • If the seal is not centered it must be replaced again. Page 6 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi Warranty Claim Entry Instructions After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update: ./ U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option . ./ Canada dealers: Fax repair order to Warranty at (905) 428-4811. Service Number 48M3 Damage Code 0099 Parts Vendor Code Claim Type 002 Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Vehicle Wash/Loaner Criteria I.D. Mark labor as causal part Do not claim wash/loaner under this action 01 Remove and install noise insulation and check seal, no replacement reguired All Models Except Q7 Labor operation: 4835 0199 40T.U. Quantity I Part Number 1.00 I D 00950025 Description Applicator Q7 Only Labor operation: 4835 0199 Labor operation: 4086 1999 Quantity Part Number 1.00 D 00950025 4.00 N 91151101 2.00 WHT005372 3.00 N 91208802 40 T.U. 30 T.U. Description Applicator Hexaqon bolt Bolt Bolt -OR- Remove and install noise insulation and check seal and replace seal. All Models Except Q7 Labor operation: 4835 5599 Quantity I Part Number 1.00 I D 00950025 60T.U. Description Applicator Page 7 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi Q7 Only Labor operation: 4835 5599 Labor operation: 4086 1999 Quantity 1.00 4.00 2.00 3.00 Part Number D 00950025 N 91151101 WHT005372 N 91208802 60T.U. 30T.U. Description Applicator Hexagon bolt Bolt Bolt Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your Elsa Campaign/Action Information screen so that any additional required work can be done simultaneously. Verifying Vehicle Eligibility To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action Information screen. The Elsa system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Entry For questions regarding claim entry, contact Audi Warranty. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Page 8 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subjeet to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher. Technical Service Bulletin Audi Required Parts and Tools Part Number Part Description Quantity 4MO 998 099 Repair kit for power steering control unit (repairs approximately 50 vehicles) 1 D 009 500 25 Applicator 1 Q7 Only (In addition to above parts) N 911 511 01 Hexagon bolt 4 WHT 005 372 Bolt 2 N 912 088 02 Bolt 3 • Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless otherwise indicated and/or requested through SAGA. • If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to [email protected] . Be sure to include the affected VINs with your order. Prior to submitting your request, ensure that each vehicle has the 48M3 code open in Elsa. Your order will be reviewed and processed accordingly. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa for the most current version of this document. Page 9 of9 © 2016 Audi of America, Inc. All rights resc,ved. Infcnmation oontsined in this docmnent is based on the latest infcnmation available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this docmnent may be reproduced, stored in a rc1ricval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the pior exircsscd written permission of the publisher.