APAS01122017901
Service Bulletin Details
Public Details for: APAS01122017901
Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to
Models from 2017
2017 HONDA PILOT |
Models from 2016
2016 HONDA PILOT |
INTERACTIVE NETWORK View Message Next Unread Message Sent on From Subject ~~F I Expires on ~ ~ F Parts and Service Division Request for Visit: 2016-2017 Pilot Automatic Idle Stop lnop (Zone 4) PRIORITY/ACTION REQUIRED To: All Honda Service Managers/Advisors From: Technical Research & Support Group RE: Request for Visit: 2016-2017 Pilot Automatic Idle Stop lnop This message is solely directed to Honda dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors. Background American Honda (AHM) is investigating certain 2016-2017 Pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ON LY if the vehicle meets the following requirement: 1. The following 2 INHIBITED flags must be set on the HDS. Idle Stop Inhibit (Battery Management System) Idle Stop Inhibit (Battery Deterioration) 2. No repair has been attempted for this issue. Action Required If you have or know of such a vehicle, please call the Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and provide you with further instructions. Thankyou. American Honda Motor Co., Inc. Page 1 of 1