B16-039

@ACURA
Service Bulletin
16-039
January 11, 2017
05560 Version 2
Buttons Sticking on Audio-Navigation Unit (Day/Night, Settings, Navi
or Audio)
Supersedes 16-039, dated July 19, 2016, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
Trim
VIN range
2015-16
TLX
ALL
ALL
2017
TLX
All except base
ALL
REVISION SUMMARY
Additional model year added under AFFECTED VEHICLES.
BACKGROUND
The NAV, AUDIO, Day/Night and SETTINGS buttons on the audio-navigation unit are sticking.
POSSIBLE CAUSES
The clearance between the audio-navigation unit and the ODMD and climate control switch panel may be too tight
causing the panel to contact the buttons and stick.
CORRECTIVE ACTION
Adjust the audio-navigation unit so there is enough clearance between it and the ODMD and climate control switch
panel.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
0100A7
Description
Diagnose, Adjust sticking buttons
Flat Rate
Time
0.7 hrs
Defect
Code
03001
Symptom
Code
Template
ID
07403
16-039N
Failed Part
Number
39050-TZ3-A 12
Skill Level: Repair Technician
CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Acura automobile dealer.
© 2017 American Honda Motor Co., Inc. - All Rights Reserved
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DIAGNOSIS AND REPAIR PROCEDURE
NOTE: Be careful with the navigation screen and the jog knob; they can be easily scratched or damaged.
1.
Check and note which buttons are sticking. (NAV, AUDIO, Day/Night and SETTINGS)
DAY/NIGHT
BUTTON
2.
Remove the audio-navigation unit. Refer to service information.
3.
Get a clean, large, dense foam pad or a clean, soft cotton towel to lay the unit on. Do not use shop rags; they may
contain metal particles.
4.
Loosen the screws shown below one full turn using a hand-held screwdriver.
NOTE: Do not use an electric or pneumatic screwdriver; these screws can be easily stripped and damage the
audio-navigation unit.
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5.
Adjust the audio-navigation unit as follows:
•
•
AUDIO or NAV buttons: Apply downward pressure.
Day/Night or SETTINGS buttons: Apply upward pressure.
G> OR
NAV
•
n
AUDIO
STICKING
APPLY DOWNWARD PRESSURE
,+:- )
•
OR SETTINGS STICKING
APPLY UPWARD PRESSURE
6.
While applying upward or downward pressure, tighten the screw behind the sticking button first, then tighten the
other three screws while continuing to apply pressure.
Example: If the AUDIO button is sticking, you would tighten the screws in the order pictured above.
7.
Make sure all eight buttons (NAV, PHONE, INFO, AUDIO, BACK, MENU, Day/Night, SETTINGS) do not stick and
adjust if needed.
8.
Install all parts in the reverse order of removal.
END
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