CUSTOMER LETTER
Service Bulletin Details
Public Details for: CUSTOMER LETTER
Letters to customers explaining that the registration period for the tdi goodwill package for the 3.0l tdi has been extended.
- 2016 - 2015 - 2014 - 2012 - 2011 - 2010 - 2009 -
Models from 2016
| 2016 AUDI A6 |
| 2016 AUDI A7 |
| 2016 AUDI Q5 |
Models from 2015
| 2015 AUDI A6 |
| 2015 AUDI A7 |
| 2015 AUDI Q5 |
| 2015 AUDI Q7 |
Models from 2014
| 2014 AUDI A6 |
| 2014 AUDI A7 |
| 2014 AUDI A8 |
| 2014 AUDI Q5 |
| 2014 AUDI Q7 |
Models from 2012
| 2012 AUDI Q7 |
Models from 2011
| 2011 AUDI Q7 |
Models from 2010
| 2010 AUDI Q7 |
Models from 2009
| 2009 AUDI Q7 |
April 8, 2016 Audi Dear Customer, We noticed you have not registered for the TOI Goodwill Package and wanted to let you know that your deadline to register for the offer has been extended until July 31. Your TOI Goodwill Package includes a $500 Audi Prepaid Visa® Loyalty Card, a $500 Audi Dealership Card, and 24-hour roadside assistance for three years. You can learn more about it and register at https:/ /www.audiusa.com/a bout/ d iesel-i nformation/v6-d iesel. In the meantime, Audi is addressing feedback from the Environmental Protection Agency and the California Air Resources Board on the proposed remedy we submitted February 2, addressing the emissions issue that affects your 3.0L TOI vehicle. Once we receive the authorities' final approval we will let you know the next steps as quickly as possible. Thank you for your patience during what no doubt has been a trying time for you. We are committed to bringing your vehicle into compliance. You chose this brand because you expect us to meet the industry's highest standards for quality and service. We don't take that, or your loyalty, for granted. You have my promise that we will work to earn back your trust. Thank you again for your patience and understanding. Sincerely, k h~' President Audi of America *See reverse for important details *Restrictions apply. Affected customers eligible for the TOI Goodwill Package are not required to waive their rights or release or arbitrate their claims against Audi of America in order to receive the Package. TOI Goodwill Package available only to registered owners or lessees as of November 8, 2015 of affected TOI vehicles who can provide VIN and other requested verification data. Limit one per affected vehicle as confirmed by unique VIN; cards may not be transferred or sold. Affected 2.0L customers must register for the TOI Goodwill Package by April 30, 2016. Affected 3.0L TOI customers must register by July 31, 2016. Affected customers must comply with all Program Rules, including activating at participating dealership within one year of issuance. Audi Prepaid Visa Loyalty Cards are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be used anywhere Visa debit cards are accepted. Dealership card can only be used at participating Audi of America dealerships. Both cards expire one year after date of issuance upon registration for the TOI Goodwill Package. Void where prohibited and outside U.S. and Puerto Rico. See www.audidieselinformation.com or call 1-800-822-2834 for important eligibility, registration, activation, and other Program Rules.