BER17010B

@ACURA
Engin eering Request for Investigation
BER170108
2017 ILX & RDX Steering Wheel Noise
Background
American Honda (AHM) is investigating certain 2017 ILXs & RDXs with a client complaint of a creaking, rattling, buzzing,
clicking or rubbing noise coming from the driver's airbag area of the steering wheel when turning or driving. It is the
same complaint covered under the Service Bulletin 16-025 Steering Wheel Noise While Driving but the vehicles are
outside of the affected VIN range. To fully understand the cause of this condition, AHM would like to collect specific
information from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. VIN must be AFTER:
5J8TB3 ... HL003353 (2017 RDX 2WD)
5J8TB4 ... HL005430 (2017 RDX AWD)
19UDE2 ... HA001454 (2017 ILX)
2. Symptoms listed in the Service Bulletin 16-025 have been verified. Click HERE to see SB 16-025.
3. No previous repair done for this complaint or any other repair on the steering wheel.
4. The leather wrap on the steering wheel is still present in the area described in the Service Bulletin 16-025 where it
instructs you to trim the excess leather material.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS
will need to record certain vehicle information and provide you with further instructions.
Thank you.
Engineering Request for Investigation articles are monitored and updated on a regular basis. When an article becomes
outdated or obsolete, it will be deleted.