APAS03272017903

Service Bulletin Details

Public Details for: APAS03272017903

Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to


- 2017 - 2016 -

Models from 2017
2017 HONDA PILOT
Models from 2016
2016 HONDA PILOT 
INTERACTIVE NETWORK
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Request for Visit: 2016-2017 Pilot Automatic Idle Stop lnop (Zone 4)
PRIORITY/ACTION REQUIRED
To:
All Honda Service Managers/Advisors
From: Technical Research & Support Group
RE:
Request for Visit: 2016-2017 Pilot Automatic Idle Stop lnop
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) is investigating certain 2016-2017 Pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this
condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ON LY if the vehicle meets the following requirement:
1. The following 1 INHIBITED flag must be set on the HDS.
Idle Stop Inhibit (Battery Management System)
2. No repair has been attempted for this issue.
Action Required
If you have or know of such a vehicle, please call the Technical Research & Support (TRS) Group at
800-880-1072. TRS will need to record certain vehicle information and provide you with further instructions.
Thankyou.
American Honda Motor Co., Inc.
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