AER17040A

Service Bulletin Details

Public Details for: AER17040A

Engineering request for investigation - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front drivers and/or the passengers window slow to open/close. To fully understand th


- 2017 - 2016 -

Models from 2017
2017 HONDA PILOT
Models from 2016
2016 HONDA PILOT 
(QJHONDA
Engin eering Request for Investigation
AER17040A
2016-2017 Pilot & Ridgeline Front Windows Slow to Open/Close
Background
American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front
driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would
like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. VIN must be after:
SFNYFS ... GB042899 (2016 2WD Pilot)
SFNYF6 ... GB089113 (2016 AWD Pilot)
SFPYK2 ... HB001739 (2017 2WD Ridgeline)
SFPYK3 ... HB003764 (2017 AWD Ridgeline)
2. All 2017 Pilots are accepted.
3. No repair has been attempted for this issue.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS
will need to record certain vehicle information and provide you with further instructions.
Thank you.
Engineering Request for Investigation articles are monitored and updated on a regular basis. When an article becomes
outdated or obsolete, it will be deleted.

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