APAS04242017901
Service Bulletin Details
Public Details for: APAS04242017901
Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front drivers and/or the passengers window slow to open/close. To fully understand the cause of this conditi
Models from 2017
2017 HONDA PILOT |
2017 HONDA RIDGELINE |
Models from 2016
2016 HONDA PILOT |
INTERACTIVE NETWORK View Message Next Unread Message Sent on From Subject F~F I Expireson F F F Parts and Service Division Request for Info: 2016-2017 Pilot & Ridgeline Front Windows Slow to Open/Close PRIORITY/ACTION REQUIRED To: From: RE: All Honda Service Managers/Advisors Technical Research & Support Group Request for Info: 2016-2017 Pilot & Ridge line Front \1\/indows Slow to Open/Close This message is solely directed to Honda dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors. Background American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridge line with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ON LY if the vehicle meets the following requirements: 1. VIN must be after: 5FNYF5 ... GB042899 (2016 2WD Pilot) 5FNYF6 ... GB089113 (2016AWD Pilot) 5FPYK2 ... HB001739 (2017 2WD Ridgeline) 5FPYK3 ... HB003764 (2017 AWD Ridgeline) 2. All 2017 Pilots are accepted. 3. No repair has been attempted for this issue. Action Required If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and provide you with further instructions. Thankyou. American Honda Motor Co., Inc. Page 1 of 1