APaS06232017902

Service Bulletin Details

Public Details for: APaS06232017902

Dealer message - american honda motor co., inc. (ahm) is investigating certain 2017 hr-vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this condition, ahm would like to collect specific informatio


- 2017 -

Models from 2017
2017 HONDA HR-V 
INTERACTIVE NETWORK
View Message
Sent on
06
From
Parts and Service Division
Subject
Request for Info: 2017 HR-V Water Leak
23
2017
Expires on 07
06
2017
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Honda Service Managers/Advisors
Technical Research & Support Group
Request for Info: 2017 HR-V Water Leak
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda Motor Co., Inc. (AHM) is investigating certain 2017 HR-Vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this
condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Must be able to identify the source of the water leak.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and
provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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