NTB16-120a
Service Bulletin Details
Public Details for: NTB16-120a
Voluntary service campaign 2013 ? 2014 pathfinder; cvt the parts information in this bulletin has been amended. No other changes have been made. Please discard previous versions of this bulletin.
Models from 2014
2014 NISSAN PATHFINDER |
Models from 2013
2013 NISSAN PATHFINDER |
Reference: Date: NTB16-120a March 14, 2017 VOLUNTARY SERVICE CAMPAIGN 2013 – 2014 PATHFINDER; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions of this bulletin. CAMPAIGN ID #: PC500 APPLIED VEHICLES: 2013 – 2014 Pathfinder (R52) Check Service COMM to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific 2013-2014 Pathfinder vehicles to reprogram the TCM and, if needed, inspect and replace the CVT or CVT control valve. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC500 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/53 REPAIR OVERVIEW Check Service COMM campaign ID # PC500 to confirm the vehicle you are working on requires this campaign. Service advisor interviews the customer (see page 3) and writes the results (Yes or No) on the repair order. Check for DTCs and print the screen showing diagnostic result. YES Was DTC P17F0 or P17F1 stored? NO Check / perform TCM reprogramming. Did the customer answer Yes or No to the interview question? (See service advisor interview result on the repair order.) Customer answered No Customer answered Yes YES Was DTC P17F0 stored? NO Perform chain inspection NG Replace CVT YES OK Was DTC P17F1 stored? NO Replace Valve Body Perform test drive and recheck for DTCs NO End 2/53 Was P17F0 or P17F1 stored after test drive? YES NTB16-120a TABLE OF CONTENT Page REPAIR OVERVIEW ……………………………………………………………………….. 2 SERVICE ADVISOR INTERVIEW ………………………………………………………… 3 REQUIRED SPECIAL TOOLS …………………………………………………………….. 4 CHECK FOR DTCs …………………………………………………………………………. 5 TCM REPROGRAMMING ………………………………………………………………..... 7 TEST DRIVE …………………………………………………………………………………. 14 CVT CHAIN INSPECTION / VALVE BODY REMOVAL ……………………………….. 16 REPLACE CVT ASSEMBLY ……………………………………………………………….. 25 REPLACE VALVE BODY (CONTROL VALVE ASSEMBLY) …………………………... 26 COOLER FLUSH ……………………………………………………………………………. 33 ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT OR VALVE BODY 38 POWERTRAIN CALL CENTER (PCC) AUTHORIZATION …………………………….. 50 PARTS INFORMATION …………………………………………………………………….. 51 CLAIMS INFORMATION …………………………………………………………………… 52 SERVICE ADVISOR INTERVIEW Question Are you experiencing any issue with your transmission? YES NO Write the result of this interview question on the repair order. 3/53 NTB16-120a REQUIRED SPECIAL TOOLS Tech Cam J-51951 Lens swab J-51963 (not part of J-51951) Figure 26 Remove protective film before first use Additional kits and individual components of Tech Cam J-51951 are available from Tech•Mate; online at www.nissantechmate.com, or by phone (1-800-662-2001). 4/53 NTB16-120a SERVICE PROCEDURE CHECK FOR DTCs 1. Connect CONSULT-III plus (C-III plus) to vehicle with the plus VI. 2. Start C-III plus. 3. Turn the ignition ON (engine OFF). 4. Wait for the plus VI to be recognized. The serial number will display when the plus VI is recognized. 5. Select Diagnosis (All Systems). Step 4: plus VI is recognized Step 5 Figure 1A 6. Select TRANSMISSION. Step 6 Figure 2A 5/53 NTB16-120a 7. Select Self Diagnostic Result. 8. Print a copy of the C-III plus screen showing the diagnostic result (see example in Figure 3A). Make sure the VIN is displayed at the top of the screen. VIN must show on printout Pathfinder R52 201x 5N1AR2Mxxxx-xxxxxx Step 7 P17F1 CVT JUDDER (T/M INSPECTION) xxxxx EXAMPLE Step 11 Figure 3A 9. Attach the printout to the repair order. 10. If any DTCs other than P17F0 or P17F1 are stored, they should be repaired and erased before continuing. DTCs other than P17F0 or P17F1 are not covered by this bulletin. 11. Next step: If DTC P17F0 or P17F1 was not stored; go to TCM reprogramming on the next page. If DTC P17F0 or P17F1 was stored; refer to the flow chart on page 2 for the next step. 6/53 NTB16-120a TCM REPROGRAMMING NOTE: If DTC P17F0 or P17F1 was stored, reprogramming is not needed. IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized to the current date. All CONSULT related software updates (if any) have been installed. NOTE: Some vehicles affected by this campaign may already have the specified reprogramming. In step 6 of the reprograming procedure you will determine if reprograming is needed. Most instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed on the CONSULT PC screen. If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT- III plus Reprogramming" general procedure. CAUTION: Connect the GR8 to the vehicle battery, set to “power supply” mode. If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the TCM may be damaged. Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the TCM may be damaged. Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the TCM may be damaged. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC during reprogramming, reprogramming may be interrupted and the TCM may be damaged. 7/53 NTB16-120a 1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure. 2. Start C-III plus. 3. Wait for the plus VI to be recognized. The serial number will display when the plus VI is recognized. 4. Select Re/programming, Configuration. Step 3: plus VI is recognized Step 4 Figure 1B 5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2B on the next page. 8/53 NTB16-120a 6. When you get to the screen shown in Figure 2B, confirm this bulletin applies as follows. A. Find the TCM Part Number and write it on the repair order. NOTE: This is the current TCM Part Number (P/N). 6A: Current TCM P/N TRANSMISSION 31036 - Figure 2B B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number column in Table A below. If there is a match, continue with the reprogramming procedure. If there is not a match, reprogramming is not needed. Table A Model Pathfinder with V6 engine Model Year Current TCM Part Number Before Reprogramming: 31036 - 2013 3KD2A 3KD4A, 3KD4B, 3KD4C, 3KD4D, 3KD4E 3KD5A, 3KD5B 3KA2A 3KA4A, 3KA4B, 3KA4C, 3KA4D, 3KA4E 3KA5A, 3KA5B 2014 9PA3A, 9PA3B, 9PA3C, 9PA3D 9PA7A, 9PA7B, 9PA7C, 9PA7D 9/53 NTB16-120a 7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM. NOTE: In some cases, more than one new P/N for reprogramming is available. If more than one new P/N is available, the screen in Figure 3B displays. Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. TRANSMISSION Figure 3B 10/53 NTB16-120a 8. When the screen in Figure 4B displays, reprogramming is complete. NOTE: If the screen in Figure 4B does not display (indicating that reprogramming did not complete), refer to the information on the next page. 9. Disconnect GR8 from the vehicle. 10. Select Next. Step 10 Figure 4B NOTE: In the next step (page 13) you will perform Erase All DTCs. DTC erase is required before C-III plus will provide the final reprogramming confirmation report. 11/53 NTB16-120a TCM Recovery: Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 5B: Check battery voltage (12.0–15.5 V). Ignition is ON, engine OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select retry and follow the on screen instructions. “Retry” may not go through on first attempt and can be selected more than once. Figure 5B If reprogramming does not complete and the “X” icon displays as shown in Figure 6B: Check battery voltage (12.0 – 15.5 V). CONSULT A/C adapter is plugged in. Ignition is ON, engine OFF. Transmission is in Park. All C-III plus / VI cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. Figure 6B 12/53 NTB16-120a 11. Follow the on-screen instructions to Confirm Shift Lever Position Display. 12. Follow the on-screen instructions to Erase DTCs. 13. When the entire reprogramming process is complete, the screen in Figure 7B will display. 14. Verify the before and after part numbers are different. 15. Print a copy of this screen (Figure 7B) and attach it to the repair order for warranty documentation. 16. Select Confirm. 31036 - _ _ _ _ _ Step 14 31036 - _ _ _ _ _ TRANSMISSION Step 15 Step 16 Figure 7B 17. Return C-III plus to the Home screen. 18. Turn OFF C-III plus and the vehicle ignition. 19. Disconnect C-III plus from the vehicle. 20. Refer to the flow chart on page 2 to determine next steps. 13/53 NTB16-120a TEST DRIVE IMPORTANT: This part of the Service Procedure is performed only if both of the following apply: The customer answers Yes to the Service Advisor Interview (see page 3), and No DTCs were stored (see page 5). DTC detection drive pattern for P17F0 / P17F1 NOTE: Perform the following drive pattern in a safe area. Make sure to follow all traffic regulations. 1. Stop the vehicle. 2. Slowly accelerate, applying only slight accelerator pedal (less than 10% throttle opening) until 20 mph is reached. Torque converter engagement (full lock up) can occur around 20 mph. 3. Hold 20 mph (about 1000 rpm for 2 seconds). 4. Slowly accelerate, applying only slight accelerator pedal (less than 10% throttle opening) until 30 mph is reached. Keep steady acceleration without releasing pressure on the accelerator. 5. Hold 30 mph for 5 seconds. 6. Release accelerator pedal (0% throttle). 7. Coast to 20 mph, then apply the brakes to slowly bring the vehicle to a stop. 8. Slowly accelerate, applying only slight accelerator pedal (less than 10% throttle opening) until 20 mph is reached. Torque converter engagement (full lock up) can occur around 20 mph. 9. Hold 20 mph (about 1000 rpm for 2 seconds). 14/53 NTB16-120a 10. Slowly accelerate, applying only slight accelerator pedal (less than 10% throttle opening) until 40 mph is reached. Keep steady acceleration without releasing pressure on the accelerator. 11. Hold 40 mph for 2 seconds. 12. Turn the OD (over drive) OFF. 13. Hold 40 mph for 5 seconds. 14. Turn the OD (over drive) ON. 15. Release accelerator pedal (0% throttle). 16. Coast to 30 mph, then apply the brakes to slowly bring the vehicle to a stop. 17. Repeat steps 1 through 16 for a total of three times. 18. When the test drive is compete, re-check for DTCs (see page 5). If P017F0 is stored; go to CVT ASSEMBLY REPLACEMENT on page 25. If P017F1 is stored; go to CVT CHAIN INSPECTION on the next page. If neither of the above codes are stored – campaign is compete. 15/53 NTB16-120a CVT CHAIN INSPECTION / CONTROL VALVE (VALVE BODY) REMOVAL IMPORTANT: This part of the Service Procedure is performed only if both of the following apply: The customer answers Yes to the Service Advisor Interview (see page 3), and DTC P07F1 is stored. 1. Remove the valve body. Before lifting the vehicle: Place the transmission gear selector in Neutral. Leave the driver door unlatched. A step further in the procedure may require it. Refer to the Electronic Service Manual (ESM), section TM-Transmission, for valve body removal. NOTE: o The CVT unit harness connector may be left in place when removing the valve body assembly. o The number “7” is on the head of all valve body bolts that need to be removed. Do not remove any bolt that does not have the number “7”. CAUTION: Never allow any chemicals or fluids other than NS-3 CVT fluid or equivalent to enter the CVT assembly. Never allow any foreign debris, dust, dirt, etc. to enter the CVT assembly. NOTE: For additional information, see video # 546: “CVT Chain Inspection”. This video is located under the TECH TRAINING GARAGE VIDEOS tab in Virtual Academy. 2. Secure the right front tire with a suitable strap. This will assist in making the chain turn. 3. Mark the left front tire with a suitable marking. This will assure all 360° of the chain is inspected. Figure 1C 16/53 NTB16-120a 4. Using borescope J-51951 with mirror attachment, visually inspect the side of the CVT chain that comes in contact with the pulley: NOTE: It is recommended that you review the instructions and Figures on pages 17 through 23 before continuing with the procedure. a. Insert the borescope into the correct area of the CVT (see Figures 4C - 7C). b. Slowly and carefully turn the left front tire one full turn in the forward rotation to view all of the chain. CAUTION: If the tire is rotated in the rearward rotation, the camera lens may get caught between the chain and pulley. Holding the borescope with one hand allows for turning the tire with the other hand (see Figure 2C). Figure 2C NOTE: Reference the photos on pages 22 – 24 for examples of chain slippage and for comparison to the vehicle you are working on. First inspect the entirety (360°) of the driver side of the chain that comes in contact with the pulley (see pages 19 – 20). If the inspection result is OK on all 360° of driver side of the chain; inspect all 360° of the passenger side of the chain. 17/53 NTB16-120a If no evidence of chain slippage is found on both sides of the chain; go to VALVE BODY REPLACEMENT on page 26. If any evidence of chain slippage is found, go to step 5 below. 5. Evidence of chain slippage was found: a. Create video of the chain slip/damage and the VIN for PCC (Powertrain Call Center) CVT replacement authorization. Use borescope J-51951 to record a 15 second or less continuous video of the most severe evidence of chain slip/damage and the VIN on the F.M.V.S.S. certification label (VIN label). Example of VIN label location For best picture, the camera lens should be about 10 mm away from the object being recorded. Figure 3C b. The CVT unit requiring replacement will need to be reassembled (valve body reinstalled) for Nissan parts return/collection. c. Go to CVT ASSEMBLY REPLACEMENT on page 25. NOTE: The required video must be attached to the Powertrain Call Center CVT Preauthorization Form (in ASIST) prior to calling for authorization. Failure to submit a continuous video will cause immediate denial of request for replacement. Before starting to record, make sure the camera handle’s AA batteries are fresh and the LCD monitor’s battery is charged. The whole video will show as backward, or reversed mirror image. This is okay. The required video must show clear evidence of chain slippage and be 15 seconds or less. 18/53 NTB16-120a Refer to Figures 4C to 8C for camera lens (borescope) insertion instructions: Insert the camera lens behind the pulley between the guide rail and the pulley where shown in Figure 4C (see also Figure 5C – 8C). Insert approximately 8-9 inches, and then view the side of the chain that contacts the pulley. Chain Pulley Guide rail ------ ------ Front Driver side Insert here for driver side of chain Insert here for passenger side of chain Figure 4C 19/53 NTB16-120a Figure 5C shows where to insert the camera lens on the driver side of the chain. Chain Pulley Guide rail Camera cable ------ ------ ------ Figure 5C Figure 6C shows where to insert the camera lens on the passenger side of the chain. Chain Pulley Guide rail Camera cable ------ ------ ------ Figure 6C 20/53 NTB16-120a Figures 7C and 8C show the routing and location of the camera. NOTE: The CVT’s side cover was removed for easier viewing of camera location. The side cover is not to be removed at any time during this procedure. UP Front of vehicle Camera lens positioned behind plastic guide Camera cable Primary pulley: Camera cable routed past primary pulley Figure 7C For best picture, position camera lens 10 mm away from chain Figure 8C 21/53 NTB16-120a Figure 9C: CVT chain Inspect this side Inspect this side Do not inspect this side Do not inspect this side Figure 10C Inspect these surfaces Figure 11C: Close-up of area to be inspected 22/53 NTB16-120a Photos in Figure 12C and 13C were taken with borescope J-51951. OK OK Writing will show as reversed; this is normal Figure 12C Figure 13C OK Figure 14C OK Figure 15C 23/53 NTB16-120a Pictures in Figure 16C – 20C were taken with borescope J-51951. Scuff marks caused by slippage NG Figure 16C NG Figure 17C NG Figure 18C NG Figure 19C NG Figure 20C 24/53 NTB16-120a CVT ASSEMBLY REPLACEMENT IMPORTANT: This part of the Service Procedure is performed only if the following apply: The customer answers Yes to the Service Advisor Interview (see page 3), and DTC P17F0 is stored (before or after test drive), or The chain inspection result is NG. NOTE: PCC authorization to replace the CVT assembly is required (see page 50). If the valve body was removed for chain inspection, it will need to be reinstalled for Nissan parts return/collection. 1. Remove the CVT assembly from the vehicle. Refer to the Electronic Service Manual (ESM), section TM – Transaxle & Transmission, for removal information. 2. Flush the CVT cooler(s). IMPORTANT: A CVT Cooler flush is required. Refer to COOLER FLUSH on page 33. It may be easier to flush the cooler while the CVT is removed. 3. Install the new CVT assembly into the vehicle. Refer to the ESM, section TM – Transaxle & Transmission, for installation information. 4. Go to ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT or VALVE BODY on page 38. IMPORTANT: Check for fluid leaks before returning the vehicle to the customer. 25/53 NTB16-120a VALVE BODY REPLACEMENT / INSTALLATION IMPORTANT: This part of the Service Procedure is performed only if the following apply: The customer answers Yes to the Service Advisor Interview (see page 3), and DTC P17F1 is stored (before or after test drive), and The chain inspection result is OK. NOTE: Valve body replacement does not require PCC authorization. 1. If the valve body is being replaced, it should have already been removed to inspect the chain. 2. Confirm that the QR label, control valve and CD part numbers all match before installing the control valve (refer to page 38). IMPORTANT: Valve Body installation steps in this bulletin may contain different style parts than what were originally installed in the CVT. Pay careful attention, REASSEMBLY MAY NOT BE IDENTICAL TO DISASSEMBLY. 26/53 NTB16-120a 3. If an oil strainer bracket was removed, discard it. An oil strainer bracket will not be used with the new oil strainer. Oil strainer bracket Figure 1D 4. Install a new lip seal. Do NOT reuse the old lip seal. Apply a small amount of petroleum jelly to the lip seal to keep it in place on the CVT. Lip seal Figure 2D 27/53 NTB16-120a 25 mm bolts 5. Install the valve body with eleven (11) mounting bolts. IMPORTANT: Leave Four (4) holes blank at this step. bolt CAUTION: Make sure the wiring harness does not get pinched (see Figures 4D and 5D for correct routing). 54 mm long bolt – 7 pieces 44 mm long bolt – 2 piece 25 mm long bolt – 2 piece 44 mm bolts Figure 3D CAUTION: The two 25 mm bolts are installed WITHOUT the strainer bracket. Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lb.) Correctly routed Incorrectly routed Figure 4D Figure 5D 28/53 NTB16-120a 6. Replace the metal bracket of the temperature sensor as follows: NOTE: The new bracket will be oriented the same way as the old one. a. Cut the plastic zip tie with an appropriate tool to remove the temperature sensor bracket from the terminal harness assembly (see Figure 6D). CAUTION: Cut the plastic zip tie over the metal bracket to avoid damage to the temperature sensor. b. Discard the removed bracket and plastic zip tie. c. Use the plastic zip tie from Parts Information to attach the new temperature sensor bracket to the temperature sensor of the terminal connector harness. IMPORTANT: Locate the plastic zip tie at the center notch of three notches on the temperature sensor. d. Cut off excess zip tie. Temperature sensor Metal bracket Plastic zip tie in center notch Figure 6D 29/53 NTB16-120a 7. Connect the electrical harness connector. Harness connector Figure 7D 8. Install the CVT fluid temperature sensor bracket to the valve body with one (1) bolt (Figure 8D). NOTE: Leave one (1) bolt hole blank as it will be used to secure the oil strainer at a later step. 1 bolt Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lb.) Bolt length: 54 mm Figure 8D 9. Install the new oil strainer, with its new O-ring seal, with two (2) bolts. Oil strainer NOTE: Replacement strainer maybe a different shape than the original. Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lb.) 54 mm long bolt 54 mm bolts - 2 pieces. Figure 9D 30/53 NTB16-120a 10. Install the manual plate, lock washer, and nut. Manual plate NOTE: Make sure the manual plate fits into the slot of the manual valve before applying torque to the nut. Lock washer Reuse the existing manual plate, lock washer, and nut. Slot and manual plate end Nut Nut torque: 22.1 N•m (2.3 Kg-m, 16 ft-lb.) Manual valve Figure 10D 11. Clean the original oil pan and magnets with a suitable cleaner. Visible debris should not be present at re-assembly. 12. Reassemble the original magnets to the pan. NOTE: Return the magnets to their original locations. 13. Install a new oil pan gasket to the pan. 14. Install the oil pan bolts (see Figure 11D). Reuse the existing pan bolts. Oil pan bolts torque: 7.9 N•m (0.81 kg-m, 70 in-lb.) 15. Install a new drain washer to the drain plug on the oil pan. 31/53 Figure 11D NTB16-120a 16. Fill the CVT assembly with NS-3 CVT fluid or equivalent. Refer to the ESM, section TM – Transaxle & Transmission for CVT fluid filling. 17. Attach the QR label with the new calibration data onto the transmission range switch (inhibitor switch). See Figure 12D and 13D below. QR Label and CD-R are included with the replacement valve body. Air cleaner intake duct Inhibitor switch ------ Valve cover ----- QR label Figure 12D Figure 13D 18. Flush the CVT cooler(s). IMPORTANT: A CVT Cooler flush is required. Refer to COOLER FLUSH on page 33. 19. IMPORTANT: Install Write IP Characteristics to the TCM. Refer to ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT or VALVE BODY on page 38. IMPORTANT: Check for fluid leaks before returning the vehicle to the customer. 32/53 NTB16-120a COOLER FLUSH NOTE: The following steps include flushing the radiator based CVT Transmission Fluid Cooler and the external CVT Transmission Auxiliary Fluid Cooler. 1. Place the vehicle on a lift. 2. Remove the left front wheel and then partially remove the left front fender protector to gain access to the external CVT fluid cooler. If needed, refer to the Electronic Service Manual (ESM), section EXT – Exterior for fender protector removal information. 3. Place an oil drain pan under the external CVT fluid cooler. 4. Unbolt and disconnect the external CVT fluid cooler bypass valve from the external CVT fluid cooler. Two bolts attach bypass valve to the fluid cooler. One is shown, the other is on the opposite side of bypass valve. Figure 1E 33/53 NTB16-120a 5. Place an oil drain pan under the CVT warmer. 6. Disconnect the CVT fluid inlet and outlet rubber hoses from the CVT fluid warmer (Figure 2E) and discard the spring clamps. NOTE: If rubber material from a cooler hose remains on a steel tube or fitting, replace the rubber hose and clean rubber material off of the steel tube. 7. Allow any transmission fluid that remains in the CVT fluid cooler hoses to drain into the oil drain pan. CVT fluid warmer CVT fluid warmer to CVT fluid cooler CVT fluid warmer to radiator To radiator CVT fluid cooler External CVT fluid cooler To radiator CVT fluid cooler Figure 2E 34/53 NTB16-120a NOTE: The two hoses that have been removed from the CVT fluid warmer will be used to flush the radiator based cooler; first in one direction and then the other. CAUTION: Wear safety glasses and rubber gloves when spraying the Transmission Cooler Cleaner. Spray Cooler Cleaner only in areas with adequate ventilation. Avoid contact with eyes and skin. Do not breathe vapors or mist from spray. Fluid inlet 8. Insert the “extension adapter hose”, from a can of Cooler Cleaner (Nissan P/N 999MP-AM006P), into one or the other of the disconnected CVT fluid cooler hoses (Figure 3E). CVT fluid cooler bypass valve Fluid outlet Figure 3E 9. Flush cooler and hoses as follows: a. Hold the hose and can of cleaner as high as possible. Block the CVT fluid cooler bypass valve (Figure 3E) with thumb. Place thumb over this fluid passage b. Spray Transmission Cooler Cleaner, in a continuous stream, into the CVT fluid cooler inlet hose. c. Spray fluid until it flows out of the other hose for 5 seconds. 10. Slide a piece of 5/8 inch hose (16 mm) over the end of the CVT fluid cooler hose (Figure 4E) that was used as the flush inlet. 5/8 inch hose 11. Insert the tip of an air gun into the end of 5/8 inch (16 mm) hose (Figure 4E). Block the CVT fluid cooler bypass valve fluid passage (Figure 3E) with thumb. 12. Blow compressed air, regulated to 5-9 kg/cm2 (70 – 130 PSI), through the CVT fluid cooler hose for 10 seconds to force out any remaining fluid. Figure 4E 13. Repeat steps 8 through 12 one additional time and then proceed to step 14. 35/53 NTB16-120a 14. Now reverse the direction that the hoses are being flushed (Figure 3E) and repeat steps 8 through 12 twice (total of 3 times). When complete proceed to step 15. 15. Reassemble the CVT fluid cooler hoses to the CVT warmer with new spring clamps. Spring clamps are listed in the PARTS INFORMATION. If needed, refer to the ESM, section TM – Transaxle & Transmission for correct hose assembly and alignment. 16. Remove the external CVT fluid cooler (auxiliary fluid cooler) from the vehicle. If needed, refer to the ESM, section TM – Transaxle & Transmission for removal information. External CVT fluid cooler Figure 5E 17. Remove the O-rings from the auxiliary fluid cooler. Outlet 18. Install a 4 inch long hose with an inside diameter of 5/8 inch (16 mm) onto the inlet side of the auxiliary fluid cooler. Inlet 19. Install a 6 inch long hose with inside diameter of 5/8 inch (16 mm) onto outlet of the auxiliary fluid cooler and place the opposite end into a suitable container to catch used fluid. 36/53 Figure 6E NTB16-120a 20. Insert the “extension adapter hose” from a can of Transmission Cooler Cleaner (Nissan P/N 999MP-AM006P) into the cooler inlet. Inlet 21. Spray one full can of Transmission Cooler Cleaner through the inlet of cooler, letting cleaner drain through the outlet and into the catch container. 22. Allow the remaining fluid in the auxiliary fluid cooler to drain out. Figure 7E 23. Insert the tip of an air gun into the end of the cooler inlet. 24. Wrap a shop rag around the air gun tip and end of the cooler inlet to reduce blowback. 25. Blow compressed air, regulated to 5-9 kg/cm2 (70 – 130 PSI), through the inlet side of the auxiliary fluid cooler for 10 seconds to force out any remaining fluid. Figure 8E 26. While holding the hoses securely to the fluid cooler, flush 2 full quarts of NS-3 (or equivalent) with a 1 pint suction gun. Suction gun Inlet Flush from the inlet side of the auxiliary fluid cooler through to the outlet. 27. Allow the remaining fluid in the auxiliary fluid cooler to drain into the catch container. Figure 9E 37/53 NTB16-120a 28. To complete the flush, insert the tip of an air gun again into the end of the fluid cooler inlet (Figure 8E). 29. Wrap a shop rag around the air gun tip and end of the cooler inlet (Figure 8E). 30. Blow compressed air, regulated to 5-9 kg/cm2 (70 – 130 PSI), through the inlet of the auxiliary fluid cooler for 10 seconds to force out any remaining CVT fluid. 31. Reassemble the auxiliary fluid cooler and CVT fluid cooler bypass valve in the reverse order of disassembly with new O-rings. New O-rings are listed in the PARTS INFORMATION. If needed, refer to the ESM, section TM – Transaxle & Transmission for correct hose assembly and alignment. ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT or VALVE BODY NOTE: Use the following steps when a complete CVT, or valve body is replaced. Before starting, make sure: ASIST on the CONSULT PC has been synchronized to the current date. All C-III plus software updates (if any) have been installed. 1. Obtain the calibration file disk (provided with the new CVT or valve body). 2. Match the numbers on the disk with the new CVT or new valve body and QR label. See the next 2 pages for number matching examples. 38/53 NTB16-120a If a complete CVT is being replaced; match the following number (calibration file): Example Disc (CD) provided with the new CVT. Figure A Example QR label on the new CVT. Figure B Example Calibration file number on the CVT case or label. Skip two digits Figure C IMPORTANT: All three of the above numbers must be the same (they must match). 39/53 NTB16-120a If a new valve body is being installed; match the following number (calibration file): Example Disc (CD) provided with the new valve body. Figure D Example QR label provided with the new valve body. Figure E Example Calibration file number on the valve body. Figure F IMPORTANT: All three of the above numbers must be the same (they must match). 40/53 NTB16-120a 3. Connect the external disk drive to the CONSULT PC. NOTE: Use the external disk drive provided with the C-III plus kit. 4. Load the CD into the external disc drive. 5. Connect the CONSULT PC to the vehicle with the VI and then open / start C-III plus. Make sure ASIST and other programs are closed. 6. After the plus VI is recognized, select Diagnosis (All Systems). VI is recognized Step 6 Figure 1F 7. Navigate C-III plus to TRANSMISSION > Work Support. 41/53 NTB16-120a 8. Select the scroll arrow shown in Figure 2F. Step 8 Figure 2F 9. Print a copy of the screen shown in Figure 3F and attach it to the repair order. NOTE: Make sure to print page 1 of 7 (1 / 7). This screen print is used for warranty documentation. 10. Select scroll arrow shown in Figure 3F. Step 10 Screen print must show the VIN Example Print page 1 of 7 (1 / 7) Figure 3F 42/53 NTB16-120a 11. Select WRITE IP CHARA – REPLACEMENT AT/CVT and then Start. Step 11 Figure 4F IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after selecting Start under Work Support, the C-III screen may only blink. If this occurs, confirm ASIST is closed and then perform step 11 above. If there is still no change: reboot the CONSULT PC, keep ASIST closed, and restart this procedure from step 1. If error “STOPPED, no comm. with ECU” shows when trying to write calibration data, verify that the vehicle is in park (P). 43/53 NTB16-120a 12. Select OK. Figure 5F 13. Select My Computer. Figure 6F 44/53 NTB16-120a 14. Select DVD/CD-RW Drive (F:) Step 14 Figure 7F 15. Highlight the File and then select Open. Figure 8F 45/53 NTB16-120a 16. Verify that the serial number (calibration file number) matches the numbers from step 2 on page 38 (see Figures on pages 39 and 40). If the numbers do not match, call TECH LINE. 17. Select Next. NOTE: If error message “Stopped, No Comm with ECU” is displayed, confirm that the vehicle is in Park. Step 17 Step 16 (Example) Figure 9F 18. Before selecting Start, follow the directions in Figure 10F. Do not follow the directions on the C-III plus screen. First: IGN ON, ENG OFF PRESS BRAKE PEDAL SHIFT INTO REVERSE (R) DEPRESS THROTTLE PEDAL ½ WAY AND HOLD Then SELECT START on the C-III plus screen Figure 10F 46/53 NTB16-120a 19. Follow the on screen instructions. Figure 11F 20. Follow the on screen instructions. Make sure to put the transmission in Park; NOTE: a slight delay will occur before “P” will display on the instrument cluster Touch Start = Touch Write Figure 12F 47/53 NTB16-120a 21. After Complete, select End. Step 22 Step 21 Figure 13F 22. Select Home to return to the C-III plus home screen. 23. Perform steps 6 – 9, starting on page 41. 24. Attach the second screen print to the repair order. NOTE: Screen prints are used for warranty documentation. 25. Go to the next page. 48/53 NTB16-120a Clutch Point Learning (if valve body was replaced) 1. Start the engine. 2. With C-III plus, select TRANSMISSION > Work Support. 3. Select FWO CLUTCH POINT LEARNING. 4. Perform learning according to on screen instructions. 5. After completion in D position, perform in R position. Select Learning (Drive Reverse Learning) Procedure (if valve body or CVT was replaced) 1. Set the parking brake. 2. Start the Engine. 3. Wait 5 seconds. 4. Shift to Neutral and wait more than 2 seconds. 5. Shift to Drive and wait for transmission engagement. 6. Repeat steps 4 and 5, ten (10) times. 7. Shift to Neutral and wait more than 2 seconds. 8. Shift to Reverse and wait for transmission engagement. 9. Repeat steps 7 and 8, ten (10) times. 10. Shift to Park and turn the ignition OFF. Erase CVT Fluid Degradation Level Data 1. Turn the ignition ON. 2. With C-III plus, select TRANSMISSION > Work Support. 3. Select CONFORM CVTF DETERIORTN. 4. Touch Clear. 5. Clear any DTCs that may have set and then test drive the vehicle. 49/53 NTB16-120a POWERTRAIN CALL CENTER (PCC) AUTHORIZATION CVT Assembly Replacement Approval Procedures If P17F0 is stored for CVT replacement: a. Complete the Powertrain Call Center (PCC) CVT Preauthorization Form in ASIST. b. Attach the C-III plus screen printouts showing the VIN and DTC to the Preauthorization Form. c. Call the PCC for authorization at 800-973-9992 (opt 2). If P17F1 is stored and CVT chain inspection indicates CVT assembly replacement is required: a. Complete the PCC CVT Preauthorization Form in ASIST. b. Attach the C-III plus screen printouts showing the VIN and DTC to the Preauthorization Form. c. Attach the required video (15 seconds or less) to the CVT Preauthorization Form. Failure to submit a continuous video showing evidence of chain slip and the VIN will cause immediate denial of request for CVT unit replacement. d. Call the PCC for authorization at 800-973-9992 (opt 2). IMPORTANT: Make sure the video has a clear image of the VIN on the F.M.V.S.S. certification label (VIN label). 50/53 NTB16-120a PARTS INFORMATION All of the parts listed below are only “if needed” per the details of this bulletin. DESCRIPTION PART NUMBER For 2WD 310CM-3WX0DRE For 4WD 310CM-3WX0ERE QUANTITY 3170E-29X9C 1 O-RING; EXTERNAL OIL COOLER Hose spring clamp Transmission Cooler Cleaner 22180-9NB0A 16439-7S01D 999MP-AM006P (3) 2 2 As needed WASHER-DRAIN 11026-JA00A 1 Remanufactured CVT Assembly CONTROL VALVE (Valve Body) Kit (1) Kit Includes: 1 VALVE ASSEMBLY-CONTROL (valve body) (1) STRAINER ASSY-OIL, AUTO TRANS GASKET-OIL PAN BRACKET (for temperature sensor) BAND (zip tie for sensor bracket) SEAL-LIP SEAL, O-RING (fluid filler plug gasket) NS-3 CVT Fluid (2) (3) 999MP-NS300P As needed (1) Includes QR Label and CD-R. (2) For warranty repairs, Nissan NS-3 CVT Fluid must be used. For customer pay repairs, Nissan NS-3 CVT Fluid or an equivalent is recommended. (3) Order this item through the Nissan Maintenance Advantage program: Phone: 877-NISNMA1 (877-647-6621). Website order via link on dealer portal www.NNAnet.com and click on the “Maintenance Advantage” link 51/53 NTB16-120a CLAIMS INFORMATION Submit a Campaign (CM) line claim using the following claims coding: CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 DESCRIPTION Check DTCs, Check TCM Part Number (ECM reprogram not needed) OP CODE FRT PC5000 0.2 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Test Drive-OK (FWD/AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5001 0.4 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, and Replace CVT (FWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5002 10.2 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, and Replace CVT (AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5003 11.0 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Chain Inspection, and Replace CVT (FWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5004 12.6 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Chain Inspection, and Replace CVT (AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5005 13.4 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Chain Inspection, and Replace Valve Body (2WD/AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5006 2.5 hrs. PC500C 0.6 hrs. 52/53 NTB16-120a CLAIMS INFORMATION continued CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 CAMPAIGN (CM) I.D. # PC500 DESCRIPTION Check DTC's, Check TCM Part Number, Perform Test Drive, and Replace CVT (FWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5007 10.4 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Test Drive, and Replace CVT (AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5008 11.2 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Test Drive, Perform Chain Inspection, and Replace CVT (FWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC5009 12.8 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Test Drive, Perform Chain Inspection, and Replace CVT (AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC500A 13.6 hrs. PC500C 0.6 hrs. DESCRIPTION Check DTC's, Check TCM Part Number, Perform Test Drive, Perform Chain Inspection, and Replace Valve Body (2WD/AWD) Perform TCM Reprogramming (if needed) OP CODE FRT PC500B 2.7 hrs. PC500C 0.6 hrs. 53/53 NTB16-120a