122-H4Y4X-06

Service Bulletin Details

Public Details for: 122-H4Y4X-06

Concerns: front-end electronics control unit rear-end electronics control unit information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. New data records for the front-end electronics and rear-e


- 2012 -

Service
Technical Information
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ENU
WC03
9
WC03 - Re-programming Front-end Electronics Control Unit and Rear-end Electronics
Control Unit (Workshop Campaign)
Vehicle Type:
911 Carrera (991)/911 Carrera S (991)
Model Year:
2012
Concerns:
Front-end electronics control unit
Rear-end electronics control unit
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles.
New data records for the front-end electronics and rear-end electronics control units are available for the
affected vehicles.
•
Front-end electronics control unit:
If the vehicle key is not inserted completely into the ignition lock and the ignition lock is then turned to the
position “Ignition on”, the ignition lock will be locked after removing the key and the vehicle key can no
longer be inserted into the ignition lock.
To prevent this from happening, the front-end electronics control unit must be re-programmed with an
updated data record.
•
Rear-end electronics control unit:
Due to a software error, there is a possibility that the rear-end electronics control unit will not switch to
energy-saving mode after the vehicle is stopped in the event of specific user behaviour.
This can result in an increased closed-circuit current load and can thus cause the battery to become
discharged.
To prevent this from happening, the rear-end electronics control unit must be re-programmed with an
updated data record.
Action
Required:
Re-program front-end electronics control unit and rear-end electronics control unit.
Information
The total time required for programming and coding is approx. 6-10 minutes, depending on the scope.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This Campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair.
Tools:
PIWIS Tester II 9818 with software version 10.400 (or higher) installed.
Battery charger (current rating of at least 40 A).
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Administrative
Procedure:
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See Attachment “A”.
Preliminary work
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low voltage.
•
Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.
⇒
Before starting control unit programming, connect a suitable battery charger with a current rating of at
least 40 A to the vehicle.
NOTICE
Control unit programming will be aborted if the Internet connection is unstable.
•
An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.
⇒
During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.
NOTICE
Control unit programming will be aborted if the vehicle key is not recognized
•
If the vehicle key is not recognized in vehicles with Porsche Entry & Drive, programming cannot be started
or will be interrupted.
⇒
Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the
ignition lock with the plastic key fob if it was previously removed at the start of this procedure.
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Technical Information
Work
Procedure:
1
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Connect a battery charger with a current rating of
at least 40 A.
First connect the positive cable of the charger
to the positive terminal of the battery and then
connect the negative cable of the charger to the
ground point for jump-lead starting ⇒ External
power connection.
External power connection
2
Switch on ignition using the original vehicle key. For vehicles with "Porsche Entry & Drive", do
this by replacing the control panel in the ignition lock with the original vehicle key if necessary.
3
Move the windshield wiper lever to position 0 (= windshield wipers off) to prevent the windshield
wipers from coming on during programming.
4
PIWIS Tester II 9818 with software version 10.400 (or higher) installed must be connected to the
vehicle communication module (VCI) via the USB cable. Then, connect the communication module
to the vehicle and switch on the PIWIS Tester.
Carrying out control unit programming
Information
The procedure described here is based on the PIWIS Tester II software version 10.400.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
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Work
Procedure:
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Technical Information
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On the PIWIS Tester start screen, call up the ⇒ ’Diagnostics’ menu and select vehicle type ⇒
’911’ ⇒ ’991’.
The diagnostic application is then started and the control unit selection screen is populated.
2
In the control unit selection screen (⇒ ’Overview’
menu), press •F7“ to call up the ⇒ ’Additional
menu’ (⇒ Control unit selection).
Control unit selection
3
When the question “Create Vehicle Analysis Log (VAL)?” appears, either press •F12“ to create a
VAL or press •F11“ if you do not want to create a VAL.
4
Press •>>“ to acknowledge the message informing you that campaigns for the vehicle are stored
in the PIWIS information system.
5
Select the ⇒ ’Campaign’ function and confirm
your selection by pressing •>>“ (⇒ Additional
menu – Campaign).
You are then prompted to enter a campaign
number.
Additional menu – Campaign
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To enter the campaign number, click in the
relevant text box so that the cursor starts to flash
⇒ Campaign number input field.
Campaign number input field
7
Enter campaign number WC03 and confirm your entry by pressing
•Enter“.
The text box turns blue.
Press •>>“ to start the guided programming sequence.
Information
Read and follow the information and instructions on the PIWIS Tester during the guided
programming sequence. Do not interrupt programming and coding.
Programming and coding is performed in several steps:
•
The gateway control unit is first re-coded in preparation for programming.
•
Then, the front-end electronics control unit and the rear-end electronics control unit are also
re-programmed and then automatically re-coded.
•
The gateway control unit is coded again once programming is complete.
The display in the instrument cluster is switched off while the front-end electronics control unit is
being programmed and will remain off during the entire programming procedure.
The message "Ignition key not removed" appears in the multi-function display.
The ignition is still active in the background.
Never switch the ignition off and then on again because if you do, programming will be interrupted and will
then have to be restarted.
The display in the instrument cluster will be switched on again automatically as soon as programming is
complete.
Overview of part numbers of new data records
Control unit
Porsche part number of new data record
Front-end electronics
7PP907064FK
Rear-end electronics
7PP907279AN
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The Porsche part number of the front-end electronics control unit and the rear-end electronics control
unit if necessary, which can be read out in the ⇒ “Extended identification” menu using the PIWIS Tester,
will not change following control unit programming.
The software version specified in the ⇒ “Extended identification” menu is decisive for checking whether
the control unit software is up-to-date.
Overview of current software versions
Model year
Control unit
Software version of current
data record
2012 (C)
Front-end electronics
2210
Rear-end electronics
2220
Information
If programming does not start, the campaign number must be entered again and programming must be
restarted.
Information
If an error message is displayed after starting programming (e.g. “Campaign does not exist”, “No
suitable programming rules found” or “Vehicle data could not be read”, etc.), follow the appropriate
instructions provided under ⇒ Technical Information ’WC0300 Troubleshooting’.
Information
If programming is interrupted (e.g. due to a voltage drop or if communication is aborted, etc.) or
if programming could not be carried out successfully (error message “Programming unsuccessful”), follow the instructions provided under ⇒ Technical Information ’WC0300 Procedure after
programming is aborted’ to repeat the programming procedure.
It is not possible to program the control units manually.
Once programming is completed successfully (message “Campaign was carried out successfully”), carry
out the Subsequent work described below.
Subsequent work
Work Procedure: 1
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Read out and erase all fault memories.
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Information
If the fault memories of individual control units cannot be erased, switch the ignition off and then on
again and erase the fault memories of these control units separately.
If control units are found to have faults, which cannot be erased and are not caused by control unit
programming, these faults must be located and corrected.
This work cannot be invoiced under the workshop campaign number.
2
Disconnect the PIWIS Tester from the vehicle.
3
Switch off and disconnect the battery charger.
4
On vehicles with Porsche Entry & Drive, replace the original vehicle key in the ignition lock with the
plastic key fob if it was previously removed at the start of this procedure.
5
Enter the workshop campaign in the Warranty and Maintenance booklet.
Attachment "A"
Administrative Procedure - Workshop Campaign WC03
Warranty claims should be submitted via WWS/PQIS.
Note: Open campaigns can be checked by using the PIWIS Vehicle Information link.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS.
Scope:
Working time:
Labor time: 30 TU
Re-programming front-end electronics and rear-end electronics
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out and erasing fault memory
Invoicing: ⇒ Damage code WC03 066 000 1
Troubleshooting
Work
Procedure:
Error message after entering
campaign number
Possible causes
Remedial action
Specified campaign does not
exist
•
•
2012© Porsche Cars North America, Inc.
PIWIS Tester software is
not up-to-date
AfterSales
Update PIWIS Tester
software to the software
version specified in the
Technical Information (or a
higher software version).
Then enter the campaign
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number again and start
programming.
No suitable programming rules
found.
Cause: Part number of
the control unit is not in the
programming rules.
•
Wrong vehicle type
selected
•
Close the diagnostic
application. Select the
correct vehicle type and
restart the diagnostic
application. Then enter the
campaign number again
and start programming.
•
A campaign number does
not have to be entered
in order to carry out the
campaign.
•
Carry out the campaign as
described in the Technical
Information.
•
Campaign must not be
carried out on the vehicle
or campaign was already
carried out.
•
Check vehicle assignment
to the campaign in PIWIS >
Vehicle Information.
•
Replacement control unit
with up-to-date software
version was installed
•
•
Software version of the
installed control unit is
already up-to-date
Check software version of
the control unit in the ⇒
“Extended identification”
menu.
•
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Software version of the
control unit is a version that
is not intended for carrying
out the campaign.
Current software version:
– Front-end electronics
2210
– Rear-end electronics
2220
No suitable programming rules
found.
Cause: Current vehicle
equipment is not shown in
the programming rules. Please
check vehicle order and change
if necessary.
•
Campaign must not be
carried out on the vehicle.
•
Check vehicle assignment
to the campaign in PIWIS >
Vehicle Information.
•
Vehicle order is wrong.
•
Check vehicle order and
correct it if necessary
(PIWIS Tester > Additional
menu >> Maintenance of
vehicle data).
Vehicle data could not be read
•
Ignition not switched on
•
Switch on ignition and close
and restart the diagnostic
application. Then enter the
campaign number again
and start programming.
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Procedure after programming is aborted
Information
If programming is aborted (the message “Programming was not completed successfully” is displayed
on the PIWIS Tester screen), always proceed in accordance with the procedure described below.
Work Procedure: 1
If the message “Programming was not completed successfully” is displayed, first press
•F11“ to cancel the programming procedure and then go back to the start page of the
Additional menu.
2
Actuate the central locking button in the centre console to “wake up” the gateway control unit and
re-establish communication between the gateway control unit and the front-end electronics control
unit.
3
Select the ⇒ ’Campaign’ function and restart control unit programming by entering the
campaign number again.
•
If programming is completed successfully following the restart (message “Campaign was
carried out successfully”), carry out the work described under ⇒ Technical Information ’WC0100
Subsequent work’.
•
If programming is not completed successfully even after restarting (message “Programming was
not completed successfully” is displayed again), Steps 1 to 3 must be repeated until programming
is completed successfully. It may be necessary to restart programming up to three times in individual cases.
•
If programming does not start again after entering the programming number or is not
completed successfully even after restarting programming at least three times (message
“Programming was not completed successfully”), carry out the following work:
4
Press •F11“ to cancel programming.
5
Switch off the ignition.
6
Switch off and disconnect the battery charger.
7
Disconnect the negative terminal of the vehicle battery and wait for approx. one minute. Then
re-connect the negative terminal of the vehicle battery.
8
Switch on ignition and restore communication between the vehicle and the PIWIS Tester.
9
Actuate the central locking button in the center console to “wake up” the gateway control unit and
re-establish communication between the gateway control unit and the front-end electronics control
unit.
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10 Call up the Additional menu on the PIWIS Tester and restart control unit programming again using the
⇒ ’Campaign’ function by entering the campaign number.
•
If programming is completed successfully after disconnecting and connecting the vehicle battery
(message “Campaign was carried out successfully”), carry out the work required after disconnecting
the battery ⇒ Workshop Manual ’2X00IN Work instructions after disconnecting the battery’ and the
work described under ⇒ Technical Information ’WC0300 Subsequent work’.
•
If programming is not completed successfully even after disconnecting and connecting the
vehicle battery (message “Programming was not completed successfully”), repeat the entire
procedure after programming is aborted.
Important Notice: Porsche Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify correct part
numbers.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
Mar 19, 2012
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