TSB-ELE118

GROUP
ELE
MODEL
2017MY
Sportage (QL)
NUMBER
118
DATE
October 2016
TECHNICAL SERVICE BULLETIN
SERVICE ACTION: BCM UPGRADE-FUEL DOOR OPEN
LOGIC IMPROVEMENT (SA247)
SUBJECT:
This bulletin provides information related to the BCM (Body Control Module) software upgrade
on 2017MY Sportage (QL) vehicles to improve the fuel door open logic. To install the upgraded
logic, the BCM should be reprogrammed using the GDS/KDS download. Additionally, two
stickers explaining the new fuel door/door lock logic will be applied to each affected vehicle:
one on the instrument cluster and one on the fuel door, as described in this bulletin. Kia is
requesting the completion of this Service Action on all affected vehicles in dealer stock prior to
delivery. For confirmation that the latest reflash has been done to a vehicle you are working on,
verify ROM ID using the tables in this TSB.
Global Diagnostic System (GDS)
Kia Diagnostic System (KDS)
 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>
Warranty Coverage Inquiry> Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs> Not Completed Recall>
Recall VIN> Select Report), which includes a list of affected vehicles.
This issue number is SA 247.
File Under: 
Circulate To:
x General Manager

x Service Advisor(s)

x Service Manager

x Parts Manager

x Technician(s) 
x Body Shop Manager  Fleet Repair

Page 2 of 8
SUBJECT:
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed
using the GDS/KDS download as described in this bulletin.
UPGRADE EVENT NAME
297. QL BCM Fuel Door Open Logic Improvement
 NOTICE


A fully charged battery is necessary before ECU upgrade can take place. It is
recommended that the Midtronics GR8-1299 system be used in ECU mode during
charging. DO NOT connect any other battery charger to the vehicle during ECU
upgrade.
All ECU upgrades must be done with the ignition key in the ‘ON’ position.

Be careful not to disconnect any cables connected to the vehicle or GDS during the
ECU upgrade procedure.

DO NOT start the engine during ECU upgrade.

DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.

When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 20 seconds
before starting the engine.

ONLY use approved ECU upgrade software designated for the correct model and year.
CAUTION
Before attempting an ECU upgrade on any Kia model, make sure to first determine
whether the particular model is equipped with an immobilizer security system.
Failure to follow proper procedures may cause the ECU to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
TSB: ELE 118/SA 247 Sportage (QL) October 2016
Page 3 of 8
SUBJECT:
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
ROM ID INFORMATION TABLES
VEH
LDT
(Linear Displacement Transducer)
X
QL
O
ECM P/NO
95400-D9700
95400-D9710
95400-D9740
95400-D9760
95400-D9770
95400-D9800
95400-D9820
95400-D9840
95400-D9EW0
95400-D9EX0
95400-D9EY0
95400-D9EZ0
ROM ID
PREVIOUS
1.00
1.01
1.02
1.03
1.04
1.05
1.06
1.07
1.08
1.09
1.10
To verify the vehicle is affected, be sure to check the Calibration Identification of the
vehicle's ECU ROM ID and reference the Information Table as necessary.
 NOTICE
If performing this procedure using KDS, refer to TSB SST 037 for detailed
information.
Automatic Upgrade Procedure using GDS:
1.
Connect the power supply cable to the GDS/KDS.
 NOTICE
If attempting to perform the ECU upgrade with the power supply cable
disconnected from the GDS, be sure to check that the GDS is fully charged
before ECU upgrade. If the GDS is not fully charged, failure to perform the ECU
upgrade may occur. Therefore, it is strongly recommended that the power
supply connector be connected to the GDS.
TSB: ELE 118/SA 247 Sportage (QL) October 2016
Page 4 of 8
SUBJECT:
2.
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
Connect the USB cable between the VCI and the GDS.
 NOTICE
When performing the ECU upgrade using the GDS, wireless communication
between the VCI and GDS is not available. Therefore, be sure to connect the
USB cable between the VCI and the GDS.
3.
Connect the Main 16-pin DLC cable (GHDM – 241000) to the VCI.
4.
Connect the Main 16-pin DLC cable
(GHDM – 241000) to the OBD-II
connector, located under the driver's
side of the instrument panel.
5.
With the ignition key ON, turn ON the VCI and GDS. Access the GDS vehicle
identification number (VIN) screen and configure the vehicle using the VIN AUTO
DETECT Function.
6.
Select BCM system and click OK.
TSB: ELE 118/SA 247 Sportage (QL) October 2016
Page 5 of 8
SUBJECT:
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
7.
Once back at the GDS Main Screen, select ECU Upgrade from the bottom right-hand
corner. Next, select Auto Mode and then BCM. Perform the upgrade in accordance with
normal GDS upgrade procedures.
8.
After the Current ROM ID is displayed, select the appropriate Upgrade Event “#297 QL
BCM Fuel Cap Logic Improvement.”
9.
Click OK on the battery voltage check screen.
10.
Upgrade will begin and the progress of the upgrade will appear on the bar graph.
11.
The upgrade will proceed until 100% is reached on the bar graph. Turn the ignition key
OFF for 10 seconds, place it back in the ON position and click OK to continue according
to information displayed on the screen.
12.
Click OK on the final screen, which indicates upgrade is complete.
13.
Check if any incidental Diagnostic Trouble Codes DTC(s) have been created by the
upgrade process; clear any DTC(s) that may be present.
14.
Confirm proper fuel door operation by pressing the rear center edge of the lid when
driver’s door is unlocked and verify the door functions properly. The lid can only be
closed when the driver’s door is unlocked.
CAUTION
Before attempting an ECU upgrade on any Kia model, make sure to first
determine whether the particular model is equipped with an immobilizer security
system. Failure to follow proper procedures may cause the ECU to become
inoperative after the upgrade and any claims associated with this repair may be
subject to chargeback.
TSB: ELE 118/SA 247 Sportage (QL) October 2016
Page 6 of 8
SUBJECT:
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
Manual Mode ECU Upgrade Passwords:
 NOTICE
Do NOT attempt to perform a Manual Mode upgrade unless Auto Mode fails.
Always follow the instructions given on the GDS in either Auto or Manual mode.
See table for Manual Mode passwords.
Upgrade event #297 Sportage (QL)
Menu
Password
QL BCM : 95400-D9700/710/740/760/770/800/820/840
9840
QL BCM (LDT) : 95400-D9EW0/X0/Y0/Z0
4000
Manual Upgrade Procedure using GDS:
1.
Within the ECU Upgrade screen, select Manual Mode in the left column, select BCM
and then select Upgrade Event 297. Select the appropriate control unit part number by
referring to the ROM ID Information Table on Page 3, and click OK.
2.
Enter the appropriate password from the table above, and then click OK.
3.
Upgrade will begin and the progress of the upgrade will appear on the bar graph.
4.
Click OK on the final screen. The upgrade event is now complete.
5.
Check if any incidental Diagnostic Trouble Codes DTC(s) have been created by the
upgrade process; clear any DTC(s) that may be present.
6.
Confirm proper fuel door operation by pressing the rear center edge of the lid when
driver’s door is unlocked, ensuring that the door functions properly. The lid can only be
closed when the driver’s door is unlocked.
TSB: ELE 118/SA 247 Sportage (QL) October 2016
Page 7 of 8
SUBJECT:
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
15. Attach the appropriate stickers to the fuel door and instrument cluster as shown.
 NOTICE
Make sure to remove the plastic protective film on instrument cluster before
installing sticker.
Stickers should only be removed by the customer after delivery.
Fuel Door Location
Instrument Cluster Location
AFFECTED VEHICLE PRODUCTION RANGE:
MODEL
MODEL YEAR
Sportage (QL)
December 10, 2015 – October 3, 2016
PART INFORMATION:
Part
Name
Fuel door
sticker
Figure
Part Number
Remarks
N/A
Initial quantity
directly supplied
by KMA
Cluster
sticker
N/A
TSB: ELE 118/SA 247 Sportage (QL) October 2016
Page 8 of 8
SUBJECT:
SERVICE ACTION: BCM UPGRADE-FUEL DOOR
OPEN LOGIC IMPROVEMENT (SA247)
WARRANTY INFORMATION:
Claim Causal
N
C
Qty.
Type
P/N
Code Code
V
95400
D9EX0
0
N99
C99
Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N
Qty.
(SA247)
QL BCM
software upgrade
and sticker
attach
160105R0
0.3
M/H
N/A
0
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA 247 when accessing the WebDCS system.
TSB: ELE 118/SA 247 Sportage (QL) October 2016