TSB-ELE053R1

GROUP
Electrical
MODEL
2014MY Sorento (XM)
2014MY Forte (YD)
NUMBER
053 (REV 1, 02/28/2014)
DATE
November 2013
TECHNICAL SERVICE BULLETIN
SUBJECT:
UVO UPGRADE – SORENTO (XM) AND FORTE (YD)
 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure for upgrading the UVO system on some 2014MY Sorento
(XM), produced from January 22, 2013 through April 30, 2013, and 2014MY Forte (YD),
produced from January 22, 2013 through July 16, 2013, which may exhibit a concern related to
slow system start-up (boot-up time longer than 30 seconds). To correct this concern, follow the
procedures outlined in this bulletin. NOTE: This software also contains phone connectivity
and voice recognition upgrades.
File Under: 
Circulate To:
x General Manager

x Service Advisors

x Technicians

x Service Manager

x Parts Manager

x Body Shop Manager  Fleet Repair

Page 2 of 6
SUBJECT:
UVO UPGRADE – SORENTO (XM) AND FORTE (YD)
UVO Upgrade Procedure:
 NOTICE

Delete all paired phones from the UVO system; delete UVO from all phones.

If you do not delete phones, the phone(s) will still show and act as paired, but
performance or functional issues may occur. Anytime a software update is
performed to either a paired phone or the UVO system, the pairing should be
deleted from both phone and UVO system and then pair again after update.

A fully charged battery is necessary before audio head unit upgrade can take
place. It is recommended that the Midtronics GR8-1299 system be used, in
ECM mode, during charging. DO NOT connect any other battery charger to the
vehicle during audio head unit upgrade.

Updating UVO system may require 10-15 minutes.
1.
Start the vehicle or connect the Midtronics GR8-1299 charger.
2.
Record the customer’s radio presets before performing the upgrade.
3.
If performing the update using the GDS AUM, refer to TSB SST 032 or click on User’s
Guide > GDS AUM on the GDS main screen, as shown below, and follow the on-screen
instructions.
NOTE: An AUM update for this TSB may not be available at the time of launch.
TSB: ELE 053 (REV 1) Sorento (XM), Forte (YD) November 2013
Page 3 of 6
SUBJECT:
UVO UPGRADE – SORENTO (XM) AND FORTE (YD)
4.
If performing the update using a USB
stick, obtain the 14MY Audio/UVO
update USB stick (shown to the right)
from your Service Manager and insert
it in the vehicle’s USB port.
5.
Once the AUM initialization process is
complete, or after having inserted the
USB stick, PRESS and HOLD the CD
EJECT, FM/AM and the eServices
buttons, then, insert a ball point pen in
the RESET button.
RESET
 NOTICE
Images shown are reference
purposes ONLY and may vary by
model.
6.
The head unit will enter the UVO USB
Downloader
mode
and
begin
downloading the upgrade from the
USB stick or AUM.
UVO USB Downloader V0.5
Hyundai Mobis
Disconnecting the power during the updates may result in
data loss or damage. Please wait until the update is complete.
>>>>>>>>>>>>>>>
038%
 NOTICE
Do NOT turn the vehicle OFF while
the update is in progress.
6.
When the download shows 100%
complete, press the RESET button,
using a ball point pen, to restart the
system.
 NOTICE
If the USB Downloader fails to
download the upgrade, press
the RESET button and restart
the procedure from step 3 or 4.
TSB: ELE 053 (REV 1) Sorento (XM), Forte (YD) November 2013
Page 4 of 6
SUBJECT:
UVO UPGRADE – SORENTO (XM) AND FORTE (YD)
7.
The UVO system will automatically
restart and the update will proceed.
8.
After update is complete, the display
shown on the right will appear for a few
moments; then the UVO system will be
restarted again.
9.
After the system has restarted, press
the SETUP button on the head unit.
10.
Touch System icon on the screen.
TSB: ELE 053 (REV 1) Sorento (XM), Forte (YD) November 2013
Page 5 of 6
SUBJECT:
UVO UPGRADE – SORENTO (XM) AND FORTE (YD)
11.
Touch System Information button on
the screen.
12.
Confirm the upgrade software version
matches the information shown in the
table below:
Upgrade Software Version
1.MP.1.007
1.MP.1.007
12.
Restore the customer’s radio presets as recorded in step 2.
13.
Verify proper system operation by obtaining the customer’s phone(s) and pairing it(them)
with the system.
TSB: ELE 053 (REV 1) Sorento (XM), Forte (YD) November 2013
Page 6 of 6
SUBJECT:
UVO UPGRADE – SORENTO (XM) AND FORTE (YD)
REQUIRED PARTS:
Part Name
Desc.
USB Update Stick
14MY AUDIO/UVO
Figure
AFFECTED VEHICLE PRODUCTION RANGE:
Model
Production Date Range
Sorento (XM)
From January 22, 2013 through April 30, 2013
Forte (YD)
From January 22, 2013 through July 16, 2013
WARRANTY CLAIM INFORMATION:
Claim
Type
Causal
P/N
Qty.
N
Code
C
Code
Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N
Qty.
W
96510
1U650
0
N50
C98
(ELE 053)
UVO Upgrade
(XM)
28325F02
0.3
M/H
N/A
0
W
96510
A7500
0
N50
C98
(ELE 053)
UVO Upgrade
(YD)
28325F03
0.3
M/H
N/A
0
TSB: ELE 053 (REV 1) Sorento (XM), Forte (YD) November 2013