6-321NAS2

SERVICE ACTION K405: NO SERVICE
SERVICE BULLETIN
INTERVAL REQUIRED MESSAGE DISPLAYED
IN THE MESSAGE CENTER
01-DEC-16
NO.: 6-321NAS
(ISSUE 2)
SEC.: GENERAL
INFORMATION
MKT.: CAN / USA
NOTE: Changes are limited to the temporary removal of 2017 model year vehicles from the
Affected Vehicle Range.
DESCRIPTION OF ISSUE
An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range
where no service interval required message is displayed in the message center when an engine
service is required after covering the appropriate distance/time in service.
AFFECTED VEHICLE RANGE
F-TYPE (X152)
Model Year: ......................... 2016
VIN: ........................................ K22185-K35309
Visit the Jaguar Business Network (JBN) website for a list of affected unsold vehicles (as of
17 October 2016).
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework
action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the rework action.
Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but
must have it completed prior to vehicle handover to the customer. Affected vehicles already in the
hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin K405NAS, Service Action: No Service Interval Required Message
Displayed in the Message Center, for detailed repair instructions.
PARTS
No parts required.
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recall and Service
Actions are identified to ensure the correct parts are available and adequate workshop time is
allocated for repairs to be completed in one visit.
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
Warranty claims must be submitted quoting the Program Code together with the relevant Option
Code from the table. The SRO and part information listed have been included for information only.
The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the
vehicle is brought into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change;
those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the
31 October 2018 expiry date must be submitted for payment within 30 calendar days of completion
of the repair.
PROGRAM
OPTION
CODE
CODE
K405
B
K405
C
DESCRIPTION
SRO
PART NO.
TIME
(HOURS)
/
QTY.
SUNDRY CODE
Update car configuration file
86.99.94
0.20
-
-
Update car configuration file
86.99.94
0.20
-
-
Drive in/drive out
10.10.10
0.20
-
-
Normal Warranty policies and procedures apply.
/
VALUE