S-SB-0012-15
Service Bulletin Details
Public Details for: S-SB-0012-15
Ssb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
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2016 SCION FR-S |
2016 SCION IA |
2016 SCION IM |
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2015 SCION FR-S |
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S-SB-0012-15 June 29, 2015 Battery Maintenance For In Stock Vehicles Service Category General Section Maintenance Market USA Applicability YEAR(S) MODEL(S) 2013 – 2016 FR-S 2016 iA, iM 2012 – 2015 iQ, xB 2012 – 2016 tC 2012 – 2014 xD ADDITIONAL INFORMATION Introduction While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge. Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY GR8 Battery Diagnostic Station* 00002-MCGR8 1 Digital Battery System Analyzer and Printer* 00002-V8150-KIT 1 NOTE Additional SSTs may be ordered by calling 1-800-933-8335. * Essential SST. © 2015 Toyota Motor Sales, USA Page 1 of 4 June 29, 2015 S-SB-0012-15 Page 2 of 4 Battery Maintenance For In Stock Vehicles Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty – – – – Recommended Battery Maintenance Procedures In addition to the Pre-Delivery Service battery test, a monthly battery inspection is required for stored vehicles. If your dealership is located in an area subject to extreme temperatures (hot or cold), periodic maintenance may need to be performed more frequently. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealership’s responsibility to maintain the specified State of Charge (SOC) of the vehicle’s battery while in stock and assure proper State of Charge (SOC) at delivery. NOTE To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge with the GR8 Battery Diagnostic Station, if necessary, within 48 hours of delivery to customers. Method 1: Starting Engine Under this method, vehicles are started after 60 days in inventory, and then every 30 days after that. CAUTION Be sure to secure the vehicle and consider if the vehicle’s location is safe to perform this process. It may be necessary to relocate the vehicle and monitor it to ensure safety. Overview of Method 1: • Car arrives at dealership. • Car is in inventory for 60 days. Run engine for 30 minutes with all accessories off. • At 30-day intervals, continue to start and run engine for 30 minutes, with all accessories off, until car is sold and delivered. NOTE • Even if the vehicle has been moved or “staged” around while in inventory, this procedure still applies. The storage age should consider time spent at your dealership, and in addition, time spent at a different dealership for dealer trades. • This procedure and Service Bulletin should be shared with the sales department, as at most dealerships the sales department is responsible for the vehicles. © 2015 Toyota Motor Sales, USA June 29, 2015 S-SB-0012-15 Page 3 of 4 Battery Maintenance For In Stock Vehicles Recommended Battery Maintenance Procedures (Continued) Method 1: Starting Engine (Continued) 1. Is the vehicle’s age in inventory equal to or at least 60 days, or has 30 days elapsed since the first time it was run (at 60 days)? • YES — Continue to step 2. • NO — Monitor the vehicle’s age until it equals 60 days initial age in inventory, or 30-day intervals after that, then proceed to step 2. 2. Attempt to start the vehicle. • If the vehicle starts normally and does not indicate signs of a discharged battery, then turn OFF all accessories and power draws and proceed to step 3. • If the vehicle exhibits signs of discharged battery or slow crank, go to step 4. Otherwise, go to step 3. NOTE This step should be repeated every 30 days after the initial 60 days until the vehicle is sold and delivered. Example of Starting Schedule: DAYS ON LOT PROCEDURE 60 Run engine 30 minutes 90 Run engine 30 minutes 120 Run engine 30 minutes 150 Run engine 30 minutes 180 Run engine 30 minutes © 2015 Toyota Motor Sales, USA June 29, 2015 S-SB-0012-15 Page 4 of 4 Battery Maintenance For In Stock Vehicles Recommended Battery Maintenance Procedures (Continued) Method 1: Starting Engine (Continued) 3. Run the vehicle’s engine for 30 minutes with accessories OFF, then turn the engine OFF. A. Note any vehicle concerns. B. Report vehicle concerns to the appropriate person or department. C. After 30 days have elapsed, repeat step 2. NOTE Step 2 should be repeated every 30 days after the initial 60 days until the vehicle is sold and delivered. 4. If the vehicle exhibits slow crank, no crank, or has other signs of depleted battery, proceed to the GR8 Charging/Diagnostic menu to charge\test the battery. For more information, refer to Service Bulletin No. PG001-06, “Battery Maintenance for In-Stock Vehicles & Pre-Delivery.” Method 2: GR8 Battery Diagnostic Station Following the same schedule as Method 1, substitute utilizing the GR8 Battery Diagnostic Station to charge the battery instead of starting the engine at the same intervals. NOTE Using the GR8 Battery Diagnostic Station can reduce time spent charging the battery, and does not result in fuel consumption. Method 3: Disconnect Battery To reduce parasitic battery drain on vehicles in inventory for one week or more, disconnect the negative (–) battery cable to reduce battery discharge. When the negative (–) battery cable is reconnected, check and reset electrical components, such as the clock, radio, etc., and re-initialize all applicable systems/functions. © 2015 Toyota Motor Sales, USA