L-SB-0001-15

Service Bulletin Details

Public Details for: L-SB-0001-15

Lsb: some 2013 - 2014 model year es 300h and es 350 vehicles may exhibit a condition where the seat cooler operation is less than customer expectation. This is due to the air duct collapsing when there is weight in the seat, thus restrictin


- 2014 - 2013 -

Models from 2014
2014 LEXUS ES HYBRID
2014 LEXUS ES300H
2014 LEXUS ES350
Models from 2013
2013 LEXUS ES HYBRID
2013 LEXUS ES300H
2013 LEXUS ES350 
January 6, 2015
L-SB-0001-15
Reduced Air Flow Through Seat
Service
Category
Vehicle Interior
Section
Seat
USA
Market
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2013 – 2014
ES300H
Body Type(s): 4Dr. Sedan
Drive Type(s): 2WD
Engine(s): 2AR
Transmission(s): CVT
VDS(s): BW1GG
WMI(s): JTH
2013 – 2014
ES350
Body Type(s): 4Dr. Sedan
Drive Type(s): 2WD
Engine(s): 2GR
Transmission(s): 6AT
VDS(s): BK1GG
WMI(s): JTH
Introduction
Some 2013 – 2014 model year ES 300h and ES 350 vehicles may exhibit a condition where the
seat cooler operation is less than customer expectation. This is due to the air duct collapsing when
there is weight in the seat, thus restricting air flow through the air duct. Use the following bulletin to
address this condition.
Production Change Information
This bulletin applies to:
• All 2013 model year ES 300h and ES 350 vehicles.
• 2014 model year ES 350 and ES 300h vehicles produced BEFORE the Production Change
Effective VINs shown below.
MODEL
ENGINE
ES 300h
2AR-FXE
ES 350
2GR-FE
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
2WD
© 2015 Lexus, a division of Toyota Motor Sales, USA
JTHBW1GG#E2056861
JTHBK1GG#E2118042
Page 1 of 8
January 6, 2015
L-SB-0001-15
Page 2 of 8
Reduced Air Flow Through Seat
Parts Information
PART NUMBER
PART NAME
QTY
85866-33040
Duct, Seat Cushion Climate Control
(LH and RH 8-way seats)
1–2
85866-33030
Duct, Seat Cushion Climate Control
(LH 10-way seat – [with cushion extender])
1*
* Only on vehicles with Ultra Luxury Package.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
BD1425
Duct Addition – Driver’s Seat
1.5
BD1425A
Duct Addition – Passenger’s Seat
1.5
71511-33470
71512-33360
71512-33380
72
13
APPLICABLE WARRANTY
• This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months
or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Required Tools & Equipment
REQUIRED EQUIPMENT
Techstream 2.0*
Techstream Lite
PART NUMBER
SUPPLIER
QTY
TS2UNIT
ADE
1
TSLITEPDLR01
* Essential SST.
NOTE
• Only ONE of the Techstream units listed above is required.
• Software version 9.31.000 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Plastic Pry Tool Kit*
00002-06020-02
1
Occupant Classification Seat Weight Set*
00002-09090-01
1
* Essential SST.
© 2015 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-15
January 6, 2015
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Reduced Air Flow Through Seat
Required Tools & Equipment (Continued)
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
REQUIRED TOOLS
QTY
Gorilla Tape™ (or equivalent)
As needed
3M™ Double-Sided Scotch® Tape (or equivalent)
As needed
Repair Procedure
1. Verify customer concern while sitting in seat.
2. Remove affected front seat assembly per Repair Manual instructions.
Refer to the Techincal Information System (TIS), applicable model and model year
Repair Manual:
• 2013 ES 300h / ES 350:
Vehicle Interior – Seat – “Seat: Front Seat Assembly: Removal”
• 2014 ES 300h / ES 350:
Vehicle Interior – Seat – “Seat: Front Seat Assembly: Removal”
NOTICE
While disassembling seat assemblies, take caution to NOT damage and/or soil the seat.
© 2015 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-15
January 6, 2015
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Reduced Air Flow Through Seat
Repair Procedure (Continued)
3. Disassemble front seat assembly per Repair
Manual instruction in order to access bottom of
seat cushion pad.
Figure 1..
1
Refer to TIS, applicable model and model year
Repair Manual:
• 2013 ES 300h / ES 350:
Vehicle Interior – Seat – “Seat: Front Seat
Assembly: Disassembly”
• 2014 ES 300h / ES 350:
Vehicle Interior – Seat – “Seat: Front Seat
Assembly: Disassembly”
2
3
NOTICE
• While disassembling seat assemblies,
take caution to NOT damage and/or soil
the seat.
• Do NOT separate the seat cover from the
seat cushion pad.
1
Sub-pad
2
Main Pad
3
Seat Cover
Figure 2..
1
2
1
Rear of Sub-pad
2
Glue Locations
© 2015 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-15
January 6, 2015
Reduced Air Flow Through Seat
Repair Procedure (Continued)
4. Gently separate rear portion of sub-pad from
main pad assembly by separating glue spots
noted in Figure 2.
Figure 3..
5. Apply double-sided tape to duct as shown in
Figure 4.
Figure 4..
NOTE
Ensure tape is placed on side with P/N stamp.
© 2015 Lexus, a division of Toyota Motor Sales, USA
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L-SB-0001-15
January 6, 2015
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Reduced Air Flow Through Seat
Repair Procedure (Continued)
6. Adhere duct to sub-pad.
A. Align curved shape of duct profile to indented
portion of sub-pad cutout (narrow end of duct
will align with ridge of seat sub-pad).
Figure 5.
1
2
1
Indented Portion of Sub-pad Cutout
2
Ridge
© 2015 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-15
January 6, 2015
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Reduced Air Flow Through Seat
Repair Procedure (Continued)
B. Align side edges of duct with sides of
sub-pad cutout.
Figure 6.
NOTE
Ensure duct is positioned such that ends
will NOT be blocked once weight is added
to seat.
1
1
Align Sides
7. Reinstall sub-pad to main pad using Gorilla Tape™ along the sides of the sub-pad.
8. Reassemble front seat assembly per Repair Manual instructions.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 ES 300h / ES 350:
Vehicle Interior – Seat – “Seat: Front Seat Assembly: Reassembly”
• 2014 ES 300h / ES 350:
Vehicle Interior – Seat – “Seat: Front Seat Assembly: Reassembly”
© 2015 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-15
January 6, 2015
Page 8 of 8
Reduced Air Flow Through Seat
Repair Procedure (Continued)
9. Reinstall front seat assembly per Repair Manual instructions.
Refer TIS, applicable model and model year Repair Manual:
• 2013 ES 300h / ES 350:
Vehicle Interior – Seat – “Front Seat Assembly: Installation”
• 2014 ES 300h / ES 350:
Vehicle Interior – Seat – “Front Seat Assembly: Installation”
10. Confirm seat cover fit by verifying seat covers are installed correctly and are not bunched-up
or crooked.
11. Confirm the operation of ALL the seat functions after reassembly.
12. If passenger seat was removed, perform seat zero point calibration/sensitivity check.
13. Verify proper air flow through seat assembly.
© 2015 Lexus, a division of Toyota Motor Sales, USA

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