T-SB-0023-15

T-SB-0023-15
May 12, 2015
Torque Converter Flex Lock-up Shudder
Service
Category
Drivetrain
Section
Automatic Transmission/Transaxle
Market
USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2013 – 2014
RAV4
Drive Type(s): 4WD, 2WD
VDS(s): BF4EV, BFREV, DF4EV, DFREV, RF4EV,
RFREV, WF4EV, WFREV, YF4EV, YFREV,
ZF4EV, ZFREV
Introduction
Some 2013 – 2014 model year RAV4 vehicles may exhibit a brief shudder intermittently while
driving under light loads between approximately 25 and 50 mph. The torque converter and Engine
Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to
reduce the possibility of this condition occurring. Please follow the Repair Procedure below to
address this condition.
Warranty Information
OP CODE
DESCRIPTION
TC1502
R & R Torque Converter Clutch and
Reprogram ECM (PCM) Engine
TC1503
DRIVETRAIN
TIME
OFP
T1
T2
2WD
6.7
AWD
7.3
32000-73011
32000-06050
9B
50
APPLICABLE WARRANTY
• This repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for
60 months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2015 Toyota Motor Sales, USA
Page 1 of 7
May 12, 2015
T-SB-0023-15
Page 2 of 7
Torque Converter Flex Lock-up Shudder
Parts Information
PART NUMBER
PLANT
DRIVETRAIN
PART NAME
QTY
PREVIOUS
NEW
2WD
89661-0R070
89661-0R380
89661-0R381
89661-0R382
–
AWD
89661-0R080
89661-0R390
89661-0R391
89661-0R392
–
2WD
89661-42K50
89661-42U30
89661-42U31
89661-42U32
–
AWD
89661-42K60
89661-42U40
89661-42U41
89661-42U42
–
TMMC
Shokki
Computer, Engine Control
(ECM/PCM)
PART NUMBER
PART NAME
QTY
Converter Assy Kit, Torque
1
00289-ATFWS
ATF WS
5.4 U.S. qts.
(5.1 liters)
90521-78004 (2WD)
90521-75002 (AWD)
Ring, Hole Snap (for Drive Shaft Bearing Bracket)
2
90119-10461
Bolt (for Drive Shaft Bearing Bracket Setting No. 1)
2
90080-17238
Nut (for Front Axle Shaft)
2
90468-14016
Clip
1
17451-0D150
Gasket, Exhaust Pipe, No. 1
1
90917-A6002
(TMMC Vehicles Only)
Gasket, Exhaust Pipe
1
90917-06078
(Shokki Vehicles Only)
Gasket, Exhaust Pipe, No. 2
1
00451-00001-LBL
Authorized Modification Labels
1
PREVIOUS
NEW
32000-73011
32000-06050
04004-48106
NOTE
• The ECM (PCM) should NOT be replaced as part of the Repair Procedure.
• Authorized Modification Labels may be ordered in packages of 25 from the Materials
Distribution Center (MDC) through Dealer Daily – Dealer Support Materials Orders.
© 2015 Toyota Motor Sales, USA
May 12, 2015
T-SB-0023-15
Page 3 of 7
Torque Converter Flex Lock-up Shudder
Required Tools & Equipment
REQUIRED EQUIPMENT
Techstream 2.0*
Techstream Lite
SUPPLIER
PART NUMBER
QTY
TS2UNIT
ADE
1
TSLITEPDLR01
NOTE
• Only ONE of the Techstream units listed above is required.
• Software version 10.00.029 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer
Equipment (ADE) at 1-800-368-6787.
• The Diagnostic Tester is NOT recommended for flash reprogramming.
Please use Techstream or an approved J2534 interface to perform flash
reprogramming updates. Visit techinfo.toyota.com for more information
regarding J2534 reprogramming.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
GR8 Battery Diagnostic Station*
00002-MCGR8
1
Transmission Fill System*
00002-11100-02
1
Crankshaft Pulley Holding Tool*
09213-54015-01
1
Companion Flange Holding Tool*
09330-00021
1
Engine Support Bar*
00002-ESUPPT-01
1
REQUIRED PARTS FOR ENGINE SUPPORT BAR**
PART NUMBER
QTY
No. 1 Engine Hanger
12281-36020
1
No. 2 Engine Hanger
12282-36021
1
Bolt
91552-81025
91552-81040
1
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
* Essential SST.
** These items are to be used with the Engine Support Bar (SST P/N 00002-ESUPPT-01), and must be ordered
through NAPO.
© 2015 Toyota Motor Sales, USA
May 12, 2015
T-SB-0023-15
Page 4 of 7
Torque Converter Flex Lock-up Shudder
Required Tools & Equipment (Continued)
REQUIRED MATERIAL
QUANTITY
Toyota Genuine Adhesive 1324, Three Bond 1324, or Equivalent
As Needed
Toyota Genuine Differential Gear Oil LT API GL-5, SAE 75W-85 (AWD only)
0.43 – 0.52 qts.
(0.40 – 0.50 liters,
0.36 – 0.44 Imp. qts)
Calibration Information
CALIBRATION ID
MODEL
DRIVETRAIN
ENGINE
PREVIOUS
NEW
Main
342B5000
342N5000
342N5100
342N5200 / 54204200
Sub
54204000
54204100
Main
342G3000
342N6000
342N6100
2WD
RAV4
AWD
Sub
342N6200 / 54205200
54205000
54205100
Repair Procedure
1. With the vehicle at operating temperature, confirm the condition described in the Introduction.
Is there a brief shudder intermittently present while driving under a light load between
25 – 50 mph? Typically, the condition will be most noticeable prior to an upshift.
• YES — Continue to step 2.
• NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.
NOTICE
Be sure to follow the procedure below in the order provided to prevent contamination of
previously cleaned parts.
2. Drain the ATF from the transaxle by removing the drain plug.
Refer to the Technical Information System (TIS), applicable model and model year
Repair Manual:
• 2013 – 2014 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission/Transaxle: Automatic Transaxle Fluid: Replacement”
© 2015 Toyota Motor Sales, USA
May 12, 2015
T-SB-0023-15
Page 5 of 7
Torque Converter Flex Lock-up Shudder
Repair Procedure (Continued)
3. Remove and replace the torque converter.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 – 2014 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission/Transaxle: Automatic Transaxle Assembly: Removal”
4. With the transaxle installed in the vehicle, remove the transaxle oil pan.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 – 2014 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission/Transaxle: Valve Body Assembly: Removal”
5. Remove and discard the 2 oil pan magnets and clean the inside of the oil pan by wiping it
off with a clean cloth only.
NOTICE
Do NOT use any chemical cleaners to clean the inside of the oil pan.
6. Install 4 NEW magnets in the locations shown in
Figure 1.
Figure 1. Magnet Installation Locations.
7. Reinstall the oil pan using a NEW oil pan gasket.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 – 2014 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission/Transaxle: Valve Body Assembly: Installation”
© 2015 Toyota Motor Sales, USA
May 12, 2015
T-SB-0023-15
Page 6 of 7
Torque Converter Flex Lock-up Shudder
Repair Procedure (Continued)
8. Reinstall the drain plug using a NEW drain plug gasket and refill the transaxle with ATF.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 – 2014 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission/Transaxle: Automatic Transaxle Fluid: Replacement”
9. Check for the Authorized Modifications Label affixed to the vehicle in the location shown in
Figure 2 below. Confirm if the ECM (PCM) calibration has been updated. If the calibration ID
listed is NOT the latest ECM (PCM) calibration — go to step 10. If the calibration ID is the
latest, go to step 12.
Figure 2. Location of Authorized Modifications Label on 2013 – 2014 RAV4
1
Replacement ECM (PCM) Part Number
(i.e., 89661-0R382)
2
New Calibration ID(s) (i.e., 342N5200 / 54204200 )
3
Dealer Code
4
Date Completed
5
This SB Number
© 2015 Toyota Motor Sales, USA
May 12, 2015
T-SB-0023-15
Page 7 of 7
Torque Converter Flex Lock-up Shudder
Repair Procedure (Continued)
10. Flash reprogram the ECM (PCM).
NOTE
• The GR8 Battery Diagnostic Station MUST be used in Power Supply Mode to maintain
battery voltage at 13.5 volts while flash reprogramming the vehicle.
• For details on how to use the GR8 Battery Diagnostic Station, refer to the
GR8 Instruction Manual located on the Technical Information System (TIS),
Diagnostics – Tools & Equipment – Battery Diagnostics.
Follow the procedures outlined in Service Bulletin No. T-SB-0012-13, “Techstream ECU Flash
Reprogramming Procedure,” and flash the ECM (PCM) with the NEW calibration file update.
11. Install the Authorized Modifications Label.
A. Using a permanent marker, enter the following information on the label:
• ECM part number [Refer to the Parts Information section for the NEW PART NUMBER]
• Calibration ID(s) [Refer to the Calibration Information section for the NEW
CALIBRATION ID]
• Dealer Code
• Repair Date
• Change Authority [This bulletin number]
B. Affix the Authorized Modifications Label to the vehicle at the location shown in Figure 2.
The Authorized Modifications Label is available through the MDC, P/N 00451-00001-LBL.
12. Perform the Techstream ECT Reset Memory Utility and test drive to confirm the repair.
© 2015 Toyota Motor Sales, USA