T-SB-0101-15 Rev

T-SB-0101-15
Rev1
November 2, 2015
Display Audio Map Update Process (Harman DA)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2013
4Runner, Avalon, Avalon
HV, Camry, Camry HV,
Corolla, Highlander,
Highlander HV, Prius, Prius
C, Prius PHV, Prius V,
RAV4, Tacoma, Venza
2012
4Runner, Camry, Camry HV,
Corolla, Prius, Prius C, Prius
PHV, Prius V, RAV4,
Tacoma
2014
Avalon, Avalon HV, Camry,
Camry HV, Prius, Prius C,
Prius PHV, Prius V, Venza
2015
Prius, Prius PHV
ADDITIONAL INFORMATION
REVISION NOTICE
August 23, 2016 Rev1:
Applicability has been updated to include 2015 model year Prius and Prius PHV vehicles.
Any previous printed versions of this bulletin should be discarded.
SUPERSESSION NOTICE
The information contained in this bulletin supersedes SB No. T-SB-0005-13.
Applicability has been updated to include 2012 – 2014 model year vehicles.
Service Bulletin No. T-SB-0005-13 is Obsolete and any printed versions should be discarded.
Be sure to review the entire content of this bulletin before proceeding.
© 2016 Toyota Motor Sales, USA
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T-SB-0101-15
Rev1
November 2, 2015
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Display Audio Map Update Process (Harman DA)
Introduction
Toyota models equipped with the Display Audio Navigation System require a Special Service
Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software.
The SST is used with all vehicles to deliver the update, however a unique Activation Number is
required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN)
pamphlet available through the normal parts ordering system. Use the process described in this
bulletin to perform the update.
NOTE
Map data will be released annually through the shipment of a Special Service Tool USB drive to
each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
—
—
—
—
Parts Information
PART NUMBER
PART NAME
86272-HDD07-00
QTY
1
ACN NAV UPDATE - HARMAN (Pamphlet)
NOTE
Pamphlet is blue, with Toyota and Harman labels on the front cover.
Required Tools & Equipment
SPECIAL SERVICETOOLS (SST)
PART NUMBER
QTY
USB Drive Navigation Map Update - Harman Becker*
TOYH-EXT01-16
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2016 Toyota Motor Sales, USA
T-SB-0101-15
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November 2, 2015
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Display Audio Map Update Process (Harman DA)
Repair Procedure
HINT
Connect a battery charger to the vehicle prior to beginning the process to ensure constant
battery voltage.
1. Log into TIS.
2. Log into Navigation Update Wizard.
A. Click on the TIS tab.
Figure 1.
B. Click on the Diagnostics tab.
C. Click on the Navigation tab.
D. Re-enter your password.
E. Click Login.
3. Select Harman from the Select Navigation
Manufacturer dropdown.
Figure 2.
4. Enter the Activation Card Number from the
inside of the pamphlet (obtained from parts
department).
Figure 3.
5. Click Submit.
© 2016 Toyota Motor Sales, USA
T-SB-0101-15
Rev1
November 2, 2015
Display Audio Map Update Process (Harman DA)
Repair Procedure (Continued)
6. Cycle Ignition ON (Ready OFF/Engine OFF).
7. Press the SETUP button on the navigation
head unit.
Figure 4.
8. Select General on the navigation screen.
Figure 5.
9. Press the down arrow and then select
System Information on the navigation screen.
Figure 6.
© 2016 Toyota Motor Sales, USA
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Display Audio Map Update Process (Harman DA)
Repair Procedure (Continued)
10. Record the Nav ID, located on the bottom left
of the navigation screen.
Figure 7.
11. Insert the USB Drive SST into the USB port of the vehicle (usually located under the
navigation head unit, center console/armrest, or glove box).
12. Select Yes.
Figure 8.
13. Record the Request Code from the
navigation screen.
Figure 9.
© 2016 Toyota Motor Sales, USA
T-SB-0101-15
Rev1
November 2, 2015
Display Audio Map Update Process (Harman DA)
Repair Procedure (Continued)
14. Enter navigation data into the Navigation
Update Wizard form.
Figure 10.
A. Select the correct USB part number
(found on the SST packaging; starts
with “TOYH”).
B. Input the Request Code.
C. Input Current Nav ID.
D. Input VIN.
E. Input Repair Order Number.
F. Click Submit.
15. Check off each item after confirming that it is
correct. If any of the information is incorrect,
click Back.
Figure 11.
16. Click Confirm.
17. Note the License Key that is generated (print
this page if necessary).
Figure 12.
© 2016 Toyota Motor Sales, USA
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T-SB-0101-15
Rev1
November 2, 2015
Display Audio Map Update Process (Harman DA)
Repair Procedure (Continued)
18. Select Enter Key on the navigation screen.
Figure 13.
19. Enter the License Key from step 17.
Figure 14.
20. Select OK on the navigation screen.
Figure 15.
21. Select Confirm.
NOTE
If a battery charger is connected to the
vehicle to maintain constant voltage, the
vehicle does NOT need to be running
(ensure that the vehicle ignition is ON
(Ready OFF/Engine OFF).
© 2016 Toyota Motor Sales, USA
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T-SB-0101-15
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Display Audio Map Update Process (Harman DA)
Repair Procedure (Continued)
22. Navigation Map Update will begin
automatically. The installation will update 10
packages (includes system software and
Gracenote® updates) during this process and
will automatically advance through
each update.
Figure 16.
NOTE
This process will take about 35 minutes.
23. Remove the USB Drive SST from the vehicle
to complete the Map Update.
Figure 17.
24. Map Update is complete.
25. Verify navigation operation.
© 2016 Toyota Motor Sales, USA
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