PIT5119C

Bulletin No.: PIT5119C
Date: Feb-2014
Subject:
Intermittent Remote Keyless Entry Inoperative
Models:
2013 - 2014 Buick Encore
2010 - 2014 Buick Lacrosse, Regal
2012 - 2014 Buick Verano
2010 - 2014 Chevrolet Camaro, Equinox
2011 - 2014 Chevrolet Cruze
2014 Chevrolet Impala
2013 - 2014 Chevrolet Malibu
2012 - 2014 Chevrolet Orlando, Sonic, Spark
2013 - 2014 Chevrolet Trax (Canada)
2010 - 2014 GMC Terrain
This PI was superseded to update model list. Please discard PIT5119B.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Customer may comment the keyless entry remote is inoperative at times. This may be caused by the ignition key cylinder door sticks in the up position. When
this happens it will disable the keyless remote start and the door lock functions. Customers may notice a Chime sound when the key is out of the ignition and the
driver’s door is open. The likely cause is a sticking ignition key cylinder door on plunger to the micro switch.
Recommendation/Instructions
Note: Do NOT replace the ignition key cylinder.
Use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not
sticking.
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Ignition key door sticking open
Ignition key door in correct position
Warranty Information
For vehicles repaired under warranty use:
Labor Operation
Description
Labor Time
5480068*
Lubricate the Ignition Key Cylinder
0.2 hr
* This is an unique labor operation for bulletin use only. This will not be published in the Labor Time Guide.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the
remaining steps do not need to be performed.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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