PIP4964C
Service Bulletin Details
Public Details for: PIP4964C
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 -
Models from 2014
2014 BUICK ENCLAVE |
2014 BUICK LACROSSE |
2014 CADILLAC ATS |
2014 CADILLAC SRX |
2014 CADILLAC XTS |
2014 CHEVROLET CAMARO |
2014 CHEVROLET EQUINOX |
2014 CHEVROLET TRAVERSE |
2014 GMC ACADIA |
2014 GMC TERRAIN |
Models from 2013
Models from 2012
2012 BUICK ENCLAVE |
2012 BUICK LACROSSE |
2012 CADILLAC CTS |
2012 CADILLAC SRX |
2012 CHEVROLET CAMARO |
2012 CHEVROLET EQUINOX |
2012 CHEVROLET TRAVERSE |
2012 GMC ACADIA |
2012 GMC TERRAIN |
Models from 2011
2011 BUICK ENCLAVE |
2011 BUICK LACROSSE |
2011 CADILLAC CTS |
2011 CADILLAC SRX |
2011 CADILLAC STS |
2011 CHEVROLET CAMARO |
2011 CHEVROLET EQUINOX |
2011 CHEVROLET TRAVERSE |
2011 GMC ACADIA |
2011 GMC TERRAIN |
Models from 2010
Models from 2009
2009 BUICK ENCLAVE |
2009 CADILLAC CTS |
2009 CADILLAC SRX |
2009 CADILLAC STS |
2009 CHEVROLET EQUINOX |
2009 CHEVROLET TRAVERSE |
2009 GMC ACADIA |
2009 PONTIAC G8 |
2009 PONTIAC TORRENT |
2009 SATURN OUTLOOK |
Models from 2008
2008 CADILLAC CTS |
2008 CADILLAC SRX |
2008 CADILLAC STS |
2008 CHEVROLET EQUINOX |
2008 PONTIAC G8 |
2008 PONTIAC TORRENT |
Models from 2007
2007 CADILLAC CTS |
2007 CADILLAC SRX |
2007 CADILLAC STS |
Models from 2006
2006 CADILLAC CTS |
2006 CADILLAC SRX |
2006 CADILLAC STS |
Models from 2005
2005 CADILLAC CTS |
2005 CADILLAC SRX |
2005 CADILLAC STS |
Models from 2004
2004 CADILLAC CTS |
2004 CADILLAC SRX |
Bulletin No.: PIP4964C Date: Jan-2014 Subject: SES Light With A P2097 Or P2099 Models: 2009-2014 Buick Enclave 2010-2014 Buick LaCrosse 2013-2014 Cadillac ATS 2004-2013 Cadillac CTS 2004-2014 Cadillac SRX 2005-2011 Cadillac STS 2013-2014 Cadillac XTS 2010-2014 Chevrolet Camaro 2008-2014 Chevrolet Equinox 2009-2014 Chevrolet Traverse 2009-2014 GMC Acadia 2010-2014 GMC Terrain 2008-2009 Pontiac G8 2008-2009 Pontiac Torrent 2009-2010 Saturn Outlook With HFV6 engine This PI was superseded to update model list. Please discard PIP4964B. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern Some customers may complain of an SES light with no drivability concerns. The technician will find a DTC P2097 or P2099 set. Recommendation/Instructions The most common concerns we have seen have been related to fuel injectors. This should be caught on initial diagnosis for these codes. Perform injector balance or AFIT test prior to going further. Note: Fuel injector balance test not available on 2009 Acadia, Outlook, Enclave and Traverse. If normal SI diagnostics does not lead to a resolution for this code, then look for a small leak in the exhaust, usually at the outlet to the engine converter. This leak will allow air to be pulled into the exhaust and cause a false lean concern at the post O2 sensor. To diagnose this leak we recommend applying air to the rear of the downstream converter or to the tail pipe on single systems @ 5psi to 8 psi. Apply a soapy solution to the gasket areas and the O2 boss. Leaks in these areas that will cause the code will be larger bubbles. 1 Foam leaks are considered normal. 2 DO NOT APPLY FULL SHOP AIR as converter and engine damage can result. If available CAC leak tester J-46091-1 and adapter can be used with a modification using wire ties to hold it to the pipe. If a leak is found in these areas along with gasket replacement, filing the mating surface of the pipe is suggested. If no leaks are found at this point you should look for a mechanical valvetrain concern such as a sticking valve, or a lifter follower off the camshaft out of place. This may or may not cause a misfire. Warranty Information The correction for this concern may be one of several repairs described above. For vehicles repaired under warranty, please use the appropriate warranty labor operation based on the original cause in addition to well documented straight time. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION 3