PIE0359

Service Bulletin Details

Public Details for: PIE0359

This engineering informational bulletin is requesting information from th field on vehicles that have the condition of a vehicle crank and no start with dtc P0011 and or P00C6 set


- 2016 - 2015 - 2014 -

Bulletin No.: PIE0359
Date: Mar-2016
Subject:
Engineering Information – Vehicle Crank with No Start or Stalling with DTC P0011 and/or P00C6 Set
Models:
2015-2016 Cadillac CTS-V, Escalade Models
2014-2016 Chevrolet Corvette, Silverado, Suburban, Tahoe
2016 Chevrolet Camaro
2014-2016 GMC Sierra, Yukon, Yukon XL
Equipped with 4.3L, 5.3L or 6.2L Engine (RPOs LV3, L83, L86, LT1, LT4)
Attention:
Proceed with this EI ONLY if the customer has commented about this concern AND the PIE number is
listed in the Global Warranty Management / Investigate History link (GWM/IVH). If the customer has not
commented about this condition or the EI does not show in GWM/IVH, disregard the PI and proceed with
diagnostics found in published service information. THIS IS NOT A RECALL — refer to the latest version
of Service Bulletin 04-00-89-053 for more details on the use of Engineering Information bulletins.
Condition
Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI.
Some customers may comment that the engine cranks but will not start.
During diagnosis a technician may find DTC P0011 and/or P00C6 stored current or in history.
A compression test may show lower than expected readings and exhaust flow from the tailpipe may be noticeably lower while cranking.
The fuel rail pressure sensor may show 300-400 PSI and will slowly drop down into the 50 PSI range while cranking.
Cause
GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that
may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix.
Instructions
If you encounter a vehicle with the above concern follow the procedure listed in the latest version of PIP5130.
If the condition is not corrected, contact the engineer listed below.
Contact Information
Engineer Name
Phone Number
Chou Lee
(248) 309-2971
Please include the following information if leaving a message:
–
Technician name
–
Dealer name and phone number
–
Complete VIN and repair order (R.O) number
1
On the repair order, document the date and time the call was placed (even if the engineer was not reached).
If engineering is unable to return the call within one hour, proceed with diagnosis and repair based on information found in SI.
Warranty Information
If engineer was contacted or required information was provided, use:
Labor Operation
Description
Labor Time
4081158*
Cycle/Energize Camshaft Position Actuator Solenoid Valve and Contact Engineer
0.7 hr
*This is a unique Labor Operation for Bulletin use only. It will not be published in the Labor Time Guide.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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