PIC4788F
Service Bulletin Details
Public Details for: PIC4788F
This preliminary information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in
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Models from 2016
| 2016 BUICK ENCORE |
| 2016 BUICK LACROSSE |
| 2016 BUICK REGAL |
| 2016 BUICK VERANO |
| 2016 CHEVROLET EQUINOX |
| 2016 CHEVROLET SONIC |
| 2016 CHEVROLET SPARK EV |
| 2016 CHEVROLET TRAX |
| 2016 CHEVROLET VOLT |
| 2016 GMC TERRAIN |
Models from 2015
Models from 2014
Models from 2013
Models from 2012
| 2012 BUICK LACROSSE |
| 2012 BUICK REGAL |
| 2012 BUICK VERANO |
| 2012 CHEVROLET CAMARO |
| 2012 CHEVROLET CRUZE |
| 2012 CHEVROLET EQUINOX |
| 2012 CHEVROLET SONIC |
| 2012 CHEVROLET VOLT |
| 2012 GMC TERRAIN |
Models from 2011
| 2011 BUICK LACROSSE |
| 2011 BUICK REGAL |
| 2011 CHEVROLET CAMARO |
| 2011 CHEVROLET CRUZE |
| 2011 CHEVROLET EQUINOX |
| 2011 CHEVROLET VOLT |
| 2011 GMC TERRAIN |
Models from 2009
| 2009 PONTIAC G8 |
Models from 2008
| 2008 PONTIAC G8 |
| 2008 SATURN ASTRA |
Bulletin No.: PIC4788F Date: Jul-2015 Subject: Diagnostic Tip - Key Does Not Fold Or Will Not Stay Closed Models: 2013 - 2016 Buick Encore 2010 - 2016 Buick LaCrosse 2011 - 2016 Buick Regal 2012 - 2016 Buick Verano 2011 - 2016 Chevrolet Cruze 2010 - 2015 Chevrolet Camaro 2010 - 2016 Chevrolet Equinox 2012 - 2016 Chevrolet Sonic 2013 - 2016 Chevrolet Spark 2013 - 2016 Chevrolet Trax 2011 - 2016 Chevrolet Volt 2010 - 2016 GMC Terrain 2008 - 2009 Pontiac G8 2008 Saturn Astra This PI was superseded to update Model list. Please discard PIC4788E. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern A technician may comment that the key in the fob will not fold closed or will not stay latched. Recommendation/Instructions The key fobs for the involved vehicles are unique in their operation in that the key folds into the fob. This folding mechanism can be damaged if the keys are left in the door lock cylinder and the fob is accidentally bumped or contacted while servicing the vehicle. Please advise all dealership personnel to refrain from storing the key in the door lock cylinder even for brief periods (such as moving vehicles on the lot). Additional SI Keywords Ignition remote transmitter Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. 1 WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION 2