PIP5297

Bulletin No.: PIP5297
Date: Jun-2015
Subject:
Fuel Tank Hard to Fill
Models:
2010-2015 Chevrolet Equinox
2010-2015 GMC Terrain
Equipped With a V6 Engine Only
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
On rare occasions a customer may have difficulty filling the fuel tank and / or experience fuel spit-back when fueling.
Recommendation/Instructions
Follow SI diagnostics to determine a root cause
If SI diagnostics does not isolate the cause of this concern please convey statement below.
Customer Information
Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this
Condition/Concern. Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to
schedule a service appointment and repair the vehicle.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the
remaining steps do not need to be performed.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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