Service Bulletin

Service Bulletin
14-084
January 6, 2015
01317 Version 1
Warranty Extension: Front Passenger and Left and Right Rear
Passenger Door Lock Actuator Does Not Work
AFFECTED VEHICLES
Year
Model
2007–09
CR-V
Trim
ALL
VIN Range
Check the iN VIN status for eligibility
BACKGROUND
American Honda is extending the warranty on the front and rear passenger door lock actuator to 6 years from the
original date of purchase or until November 7, 2015, whichever is later.
This warranty covers vehicles where the door lock actuator does not work or if the lock cycles from locked to unlocked.
The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state’s law.
There are two bulletins addressing the 2007–09 CR-V door lock actuators:
• S/B 14-083, Product Update: Driver’s Door Lock Actuator Does Not Work
• S/B 14-084, Warranty Extension: Front Passenger and Left and Right Rear Passenger Door Lock Actuator Does
Not Work
Make sure you use the correct bulletin for doing repairs and filing warranty claims.
CUSTOMER NOTIFICATION
Owners of affected vehicles will receive a notification of this warranty extension.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
CORRECTIVE ACTION
Replace the affected door latch assembly.
PARTS INFORMATION
Part Name
Part Number
Quantity
Front Passenger Door Latch Assembly
72110-SWA-D01
1
Right Rear Door Latch Assembly
72610-SWA-A01
1
Left Rear Door Latch Assembly
72650-SWA-A01
1
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2015 American Honda Motor Co., Inc. – All Rights Reserved
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WARRANTY CLAIM INFORMATION
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template ID
Failed Part Number
8191B9
Replace the front
right (passenger)
door latch
assembly.
0.4 hr
5P800
JE300
14-084A
72110-SWA-D01
8211F5
Replace right rear
door latch
assembly.
0.4 hr
5P800
JE300
14-084B
72610-SWA-A01
8221F1
Replace left rear
door latch
assembly.
0.4 hr
5P800
JE300
14-084C
72650-SWA-A01
Skill Level: Repair Technician
REPAIR PROCEDURE
Replace the affected door latch; refer to the electronic service manual.
END
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