BPaS08142017901

Service Bulletin Details

Public Details for: BPaS08142017901

Dealer message - american honda motor co., inc. (ahm) is investigating certain 2017 ilxs & tlxs with a client complaint of the a/c not working. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to


- 2017 -

Models from 2017
2017 ACURA ILX
2017 ACURA TLX 
INTERACTIVE NETWORK
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Sent on
08
From
Parts and Service Division
Subject
Request for Visit: 2017 ILX & TLX A/C Inop (Zone 3)
14
2017
Expires on 08
28
2017
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Visit: 2017 ILX & TLX A/C Inop
This message is solely directed to Acura dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda Motor Co., Inc. (AHM) is investigating certain 2017 ILXs & TLXs with a client complaint of the A/C not working. To fully understand the cause of this
condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Manufactured data on the certification label on the driver’s doorjamb is 01/2017 or after.
2. First time complaint only.
3. Vehicle has not been involved in any collision.
4. No repair has been attempted for this issue.
5. Prior to calling TRS, please check the refrigerant level.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and
provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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