TSBELE134

GROUP
ELE
MODEL
Soul EV (PS EV)
2015-2016MY
NUMBER
134
DATE
June 2017
TECHNICAL SERVICE BULLETIN
SERVICE ACTION: ECU UPGRADE: BMS (BATTERY
MANAGEMENT SYSTEM) LOGIC IMPROVEMENT (SA297)
SUBJECT:
This
bulletin
provides
information
related
to
the
BMS
(Battery
Management System) software upgrade for some Soul EV (PS EV) vehicles produced from
July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate
control system (set climate pre-conditioning times) when the vehicle is stored at low
temperatures without power-on for a certain period of time. For confirmation that the latest
reflash has been applied to a vehicle you are working on, verify the ROM ID, using the tables in
this TSB.
Kia Diagnostic
System (KDS)
 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall →
Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA297.
File Under: 
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager  Fleet Repair

Page 2 of 9
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
SUBJECT:
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
UPGRADE EVENT 303
303. PS EV BMS LOGIC IMPROVEMENT
 NOTICE
–––––––

A fully charged battery is necessary before ECU upgrade can take place. It is
recommended that the Midtronics GR8-1299 system be used in ECU mode during
charging. DO NOT connect any other battery charger to the vehicle during ECU upgrade.

All ECU upgrades must be done with the ignition key in the ‘ON’ position.

Be careful not to disconnect any cables connected to the vehicle or KDS during the ECU
upgrade procedure.

DO NOT start the engine during ECU upgrade.

DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.

When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before
starting the engine.

ONLY use approved ECU upgrade software designated for the correct model, year.
CAUTION
Before attempting an ECU upgrade on any Kia model, make sure to determine
whether the particular model is equipped with an immobilizer security system.
Failure to follow proper procedures may cause the ECU to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 3 of 9
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
SUBJECT:
ROM ID INFORMATION TABLES:
Upgrade Event # 303
MODEL
TM
AAF/
SBW
IMMO
MY
ECU P/NO
ROM ID
PREVIOUS
NEW
37513 E4050
4440
4460
4480
4500
4800
4900
5000
5100
37513 E4000
4442
4462
4482
4502
4802
4902
5002
5102
Soul EV
(PS EV)
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECU ROM ID
and reference the Information Table as necessary.
 NOTICE
Refer to TSB SST 037 for detailed KDS procedure.
 NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully
charged.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 4 of 9
SUBJECT:
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
Software Upgrade Procedure:
1. Connect the VCI-II to the OBD-II
connector, located under the driver’s side
of the instrument panel.
 NOTICE
The ECU upgrade function on
KDS is operating wirelessly. It is
not necessary to perform the
upgrade via USB cable.
2.
With the ignition ON, turn ON the KDS
tablet. Select KDS from the home
screen.
3.
Confirm communication with VCI (A) and
then configure the vehicle (B) using the
AUTO VIN (C) feature.
B
A
C
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 5 of 9
SUBJECT:
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
4.
Select ECU Upgrade.
5.
Select Auto Mode.
CAUTION
Do NOT attempt to perform a
Manual Mode upgrade UNLESS
Auto Mode fails. Always follow
the instructions given on the
KDS in either Auto or Manual
mode.
6.
Select the (SYSTEM) system under the
System selection menu.
Touch ID Check (D) and confirm that the
latest update is available.
D
Select Upgrade Event #303 and select
Upgrade to continue.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 6 of 9
SUBJECT:
7.
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
The ECU upgrade will begin and the
progress of the upgrade will appear on
the bar graph. Upgrade part (1/2) (E) will
download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the
ECU.
CAUTION
E
F
Do not touch the system
buttons (like ‘Back’, ‘Home’,
‘etc.’) while performing ECU
Upgrade.
8.
If a “Communication Fail” screen
appears, verify that the VCI-II and KDS
are communicating properly. Touch OK
and restart the procedure from step 4.
 NOTICE
If an error notice continues to
appear or if the upgrade cannot
be performed, contact Techline
or GIT America Help Desk.
9.
When instructed on the KDS, turn the
ignition OFF for ten (10) seconds then
back on. Touch OK to continue.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 7 of 9
SUBJECT:
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
10. Once the upgrade is complete, touch OK
to finalize the procedure.
11. When prompted, select YES to check for
Diagnostic Trouble Codes (DTC) and
erase any DTCs stored such as EPS,
ESC, and TPMS that may have been set
during the upgrade.
12. Start the engine to confirm proper
operation of the vehicle.
Manual Upgrade Procedure:
CAUTION
Before attempting an ECU upgrade on any Kia model, make sure to determine
whether the particular model is equipped with an immobilizer security system.
Failure to follow proper procedures may cause the ECU to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 8 of 9
SUBJECT:
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place
it back in the ON position to reset the control unit BEFORE performing manual
upgrade.
See table below for Manual Mode passwords.
Upgrade Event 303 Soul EV (PS EV)
*MANUAL MODE ECU UPGRADE PASSWORDS:
Menu
Password
PS EV Heating: 37513-E4050
4050
PS EV No Heating: 37513-E4000
4000
1.
Within the ECU Upgrade screen displayed, select Manual Mode and then select the
applicable Upgrade Event 303.
2.
Select the appropriate control unit part number with reference to the ROM ID Information
Table on page 2, and select OK.
3.
Enter the appropriate password from the Manual Mode password table above and select
OK.
4.
The upgrade(s) will begin and the progress of the upgrade will appear on the bar graph.
5.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on.
Touch OK to continue.
6.
Once the upgrade is complete, touch OK to finalize the procedure.
7.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
8.
Start the engine to confirm proper operation of the vehicle.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017
Page 9 of 9
SERVICE ACTION: ECM UPGRADE: BMS
LOGIC IMPROVEMENT (SA297)
SUBJECT:
AFFECTED VEHICLE PRODUCTION RANGE:
Model
Production Date Range
Soul EV (PS EV)
July 15, 2014 through May 15, 2016
WARRANTY CLAIM INFORMATION:
Claim
Type
Causal
P/N
Qty.
N
Code
C
Code
V
37513
E4050
0
N99
C99
Repair
Description
(SA297)
BCM Logic
Improvement
Labor Op
Code
170055R0
Op
Time
0.3
M/H
Replacement
Parts
Qty.
N/A
0
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA297 when accessing the WebDCS system.
TSB: SA297 BMS Logic Improvement Soul (PS EV) 2015-16MY June 2017