SSM73402

Service Bulletin Details

Public Details for: SSM73402

Issue: a customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. The diagnostic trouble codes (dtcs) B1A75-11 fuel sender 1 and B1A76-11 fuel sender 2 will be present in the bo


- 2017 -

Reference
SSM73402
Models
Discovery / L462
Range Rover / L405
Range Rover Sport / L494
Title
Fuel Level Display Low Or Zero When Full 17MY only
Category
Electrical
Last modified
26­May­2017 00:00:00
Symptom
205000 Electrical Accessories
Content
Issue: A customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. The Diagnostic
Trouble Codes (DTCs) B1A75­11 Fuel Sender 1 and B1A76­11 Fuel Sender 2 will be present in the Body Control Module (BCM) if the
concern appears. If the vehicle ignition is switched off for a period of time up to 2 minutes and then back on again, the fuel gauge reading
will return to normal.
Cause: Body Control module Software
Action: If a customer reports the concern and the DTCs are present in the BCM using Pathfinder version 84 or later loaded, carry out the
following procedure:
1. Check that the Gateway Module software is at the latest level, update if necessary.
2. Update the Body Control Module software to the latest level.
Affected VIN range –
17MY Range Rover 12403 to 138521,
17MY Range Rover Sport 320324 to 333477 and 666892 to 673461,
17MY New Discovery 00053 to 002440.
Technicians ­ Please rate this SSM and provide comments so that future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the customer concern.


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