A17-012

Service Bulletin
June 27, 2017
17-012
06471 Version 4
2016–17 Civic Will Not Come Out of Park or Will Not Start and Sets
DTC U0038 and/or U0101
Supersedes 17-012, dated February 23, 2017, to revise the section highlighted in yellow
AFFECTED VEHICLES
Year
Model Trim
2016
2016
2017
2017
2017
2017
2017
2017
2017
Civic
Civic
Civic
Civic
Civic
Civic
Civic
Civic
Civic
2.0L 2DR/4DR CVT
1.5L 2DR/4DR CVT
2.0L 4DR CVT
1.5L 4DR CVT
2.0L 4DR CVT
2.0L 2DR CVT
1.5L 2DR CVT
1.5L 4DR CVT
1.5L 5DR with Honda
Sensing: LX, EX, EX-L
2017
Civic
1.5L 5DR LX, EX, EX-L
2017
Civic
1.5L 5DR Sport
2017
Civic
1.5L 5DR Touring
Emissions
Type
KA/KL
KA/KL
KA/KL
KA/KL
KA/KL
KA/KL
KA/KL
KA/KL
KA
VIN Range
KL
SHHFK7…HU412583 thru SHHFK7…HU420120
KA
SHHFK7…HU200126 thru SHHFK7…HU220262
KL
SHHFK7…HU400101 thru SHHFK7…HU417989
KA
SHHFK7…HU200681 thru SHHFK7…HU219727
KL
SHHFK7…HU400101 thru SHHFK7…HU417584
KA
SHHFK7…HU214156 thru SHHFK7…HU218202
KL
SHHFK7…HU412274 thru SHHFK7…HU415883
ALL
ALL
19XFC2F..HE000072 thru 19XFC2F..HE009819
19XFC1F..HE000005 thru 19XFC1F..HE006531
2HGFC.…HH500003 thru 2HGFC….HH504621
2HGFC….HH300012 thru 2HGFC.…HH302851
2HGFC.…HH351273 thru 2HGFC.…HH353487
2HGFC….HH630002 thru 2HGFC….HH637030
SHHFK7…HU214802 thru SHHFK7…HU221313
REVISION SUMMARY
2017 Civic 5 door vehicles were added.
SYMPTOM
The vehicle will not come out of park, and will not crank and/or start. Additionally, multiple indicators are on with DTCs
U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored.
POSSIBLE CAUSES
There is an internal malfunction with the transmission control module (TCM).
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and
you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this
information applies, contact an authorized Honda automobile dealer.
© 2017 American Honda Motor Co., Inc. – All Rights Reserved
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CORRECTIVE ACTION
2016 Models
Replace the TCM, and update the PCM to match the new TCM’s software.
2017 Models
Replace the TCM.
PARTS INFORMATION
Part Name
Part Number
Quantity
Transmission Control Unit (2.0L 2DR/4DR CVT)
28100-5DJ-A06
1
Transmission Control Unit (1.5L 2DR/4DR CVT)
28100-5CG-A07
1
Transmission Control Unit (1.5L 5DR with Honda Sensing: LX, EX,
28100-5CK-A13
1
Transmission Control Unit (1.5L 5DR LX, EX, EX-L)
28100-5CK-A02
1
Transmission Control Unit (1.5L 5DR Sport)
28100-5CK-C02
1
Transmission Control Unit (1.5L 5DR Touring)
28100-5CK-C13
1
EX-L)
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
2231A0
Description
Flat Rate
Time
1.5L CVT - Replace the TCM.
0.4 hrs
A
Update the PCM (2016
vehicles only).
0.2 hrs
2231A2
2.0L CVT – Replace the
TCM.
0.4 hrs
A
Update the PCM (2016
vehicles only).
Defect
Code
Symptom
Code
Template ID
03214
03217
17-012A
28100-5CG-A04
03214
03217
17-012B
28100-5DJ-A04
Failed Part
Number
0.2 hrs
SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS or MVCI are not covered under
warranty.
i-HDS Software Version: 1.002.017 or later
J2534 Software Information:
PC Application Version 1.0.1.15 or later
Database update 19-JAN-2017 or later
Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or
the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
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REPAIR PROCEDURE
2016 Models
Follow the service information for removal and installation of the TCM. Update the PCM to match the new TCM’s
software, if necessary.
2017 Models
Follow the service information for removal and installation of the TCM.
2016 PCM Program IDs
NOTE: Depending on the software in the PCM on 2016 models, you may set DTC U0301 after the TCM is replaced.
Software
Model/Trim
KA Specification
KL Specification
System
Civic 1.5L 4D EX-T, EX-L, 2D EX,
EX-LT
PGM-FI
37805-5AA-A570 or above
37805-5AA-L570 or above
Civic 1.5L 4D EXT, EXTS, EX-L,
TOURING, 2D TOURING
PGM-FI
37805-5AA-A670 or above
37805-5AA-L670 or above
Civic 2.0L 4D LX, 2D, LX
PGM-FI
37805-5BA-A660 or above
37805-5BA-L660 or above
Civic 2.0L 4D LXS
PGM-FI
37805-5BA-A760 or above
37805-5BA-L760 or above
Civic 2.0L 4D EX, 2D LX, LX-P
PGM-FI
37805-5BA-A860 or above
37805-5BA-L860 or above
Civic 2.0L 4D EX, EXS
PGM-FI
37805-5BA-A960 or above
37805-5BA-L960 or above
NOTE:
• You cannot update the vehicle using the MVCI as a standalone tool.
• Do not use the MongoosePro VCI tool.
• Make sure the 12-volt battery is fully charged before starting an update.
• Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire procedure to
maintain steady voltage.
• Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave the
ignition turned to ON.
• To prevent PCM damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power
windows, door locks, etc.) during the update.
• If you see the following Error Display, check that you are using the correct tool (MVCI or DST-i) with the i-HDS.
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To change this, click on either of the SETTING selection buttons at the bottom of the J2534 initial screens as
shown.
1. Update the PGM-FI software by selecting the i-HDS Disagnostic System icon. Refer to service bulletin
01-023, Updating Control Units/Modules.
NOTE: Do not use the Rewrite icon on your desktop.
2. Select J2534 Rewrite.
3. Confirm the software is the same or later as listed in SOFTWARE INFORMATION.
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4. Select Start, then follow the screen prompts.
NOTE:
• Do not enter a bulletin number.
• If you receive a message that the vehicle has been already updated or that no update is available, check the
PGM-FI Data List. The header should indicate one of the following numbers (or later):
•
37805-5AA-A570
37805-5AA-L570
37805-5AA-A670
37805-5AA-L670
37805-5BA-A660
37805-5BA-L660
37805-5BA-A760
37805-5BA-L760
37805-5BA-A860
37805-5BA-L860
37805-5BA-A960
37805-5BA-L960
If the program part numbers do not match those listed above, the i-HDS software needs to be reinstalled.
Contact the Special Tools Hotline at 800-346-6327 for assistance.
END
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