REC15514

SERVICE PROCEDURE
15514
JULY 2015
SUBJECT:
SAFETY RECALL
Engine Intake Grid Heater Power Supply Cable on
certain DuraStar® and WorkStar® model trucks and
HC Commercial Bus models built 13 May 2009 thru
24 June 2013 with EPA 2010 emissions engines
DEFECT DESCRIPTION
The engine intake grid heater power feed cable may have been improperly
routed resulting in contact with a sharp metal edge on the cab which could lead
to possible chafing of the wire insulation and cause an intermittent electrical
short. An intermittent electrical short may cause a vehicle fire possibly resulting
in property damage or personal injury.
MODELS INVOLVED
This safety recall involves certain DuraStar® model trucks and HC Commercial
®
Bus models built 13 May 2009 thru 24 June 2013 and WorkStar models built 30
November 2010 thru 26 September 2011 with EPA 2010 emissions engines.
ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International® Service
PortalSM with Safety Recall 15514. Also complete any other open campaigns
listed on the Service Portal at this time.
PARTS INFORMATION
Part Number
306132C1 or Source Locally
Part Description
Strap, Cable Tie
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Quantity
1
1
SERVICE PROCEDURE
WARNING! TO PREVENT PROPERTY DAMAGE, PERSONAL INJURY, AND /
OR DEATH, PARK VEHICLE ON HARD FLAT SURFACE, TURN THE ENGINE
OFF, SET THE PARKING BRAKE AND INSTALL WHEEL CHOCKS TO
PREVENT THE VEHICLE FROM MOVING IN BOTH DIRECTIONS.
WARNING! TO PREVENT PERSONAL INJURY AND / OR DEATH, ALWAYS
WEAR SAFE EYE PROTECTION WHEN PERFORMING VEHICLE
MAINTENANCE.
WARNING! TO PREVENT PROPERTY DAMAGE, PERSONAL INJURY, AND
/OR DEATH, ALLOW COMPONENTS IN ENGINE COMPARTMENT TO COOL
BEFORE SERVICING ENGINE OR VEHICLE.
WARNING! TO PREVENT PROPERTY DAMAGE, PERSONAL INJURY, AND /
OR DEATH, KEEP FLAMES OR SPARKS AWAY FROM VEHICLE AND DO
NOT SMOKE WHILE SERVICING THE VEHICLE’S BATTERIES. BATTERIES
EXPEL EXPLOSIVE GASES.
1. Park vehicle on a flat surface with wheels straight ahead.
2. Shift transmission to Park or Neutral and set parking brakes.
3. Install wheel chocks.
4. Unlatch and open hood.
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
2
Figure 1. Intake Grid Heater Harness
Interference.
1. Cab body
2. Intake grid heater harness
NOTE: If insulation is rubbed through to copper, perform wire repair. Refer to
IK0800269 for proper wire repair procedure.
5. Inspect intake grid heater harness (Figure 1, Item 2) for interference with
cab body (Figure 1, Item 1) and any possible damage to the wire
insulation.
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
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Figure 2. Harness Routing.
1. Engine harness
2. Cab body
3. Cable tie strap
6. Using cable tie strap (Figure 2, Item 3), secure intake grid heater harness
at breakout from engine harness (Figure 2, Item 1). DO NOT tighten cable
tie strap at this time.
7. Verify minimum 1 inch clearance between grid heater harness and cab
body (Figure 2, Item 2) and tighten cable tie strap. Remove excessive
cable tie strap end and discard.
8. Close and latch hood.
9. Remove wheel chocks.
END OF SERVICE PROCEDURE
LABOR INFORMATION
Operation Number
A40-15514-1
Description
Install Cable Tie Strap
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
Time
0.3 hr
4
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface
next to the vehicle identification number (VIN) plate.
ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 15514.
It is important that the coding be completed properly to assist in processing the
warranty claim. Complete instructions will be found in the Warranty Policy
Manual, Section 7.1.8.
As with all claim submission, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or a tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
5
UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be corrected
prior to sale, transfer or delivery. If vehicles have been sold or transferred and
you are in receipt of Customer Notification Letters and Authorization for Recall
Service cards for those vehicles, the transfer location or customer must be
notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
6
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be corrected
prior to sale, transfer or delivery. If vehicles have been sold or transferred and
you are in receipt of Customer Notification Letters and Authorization for Recall
Service cards for those vehicles, the transfer location or customer must be
notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.
Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.
NAVISTAR, INC.
VEHICLE RECALL 15514
© 2015 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
7