C1904A

L9 2017 Calibration Campaign
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Campaign Number
Revision Level
Date
Group Number
C1904
A
30-JUN-2017
Expiration Date (U.S. and Canada)
Expiration Date (International)
01-JUN-2018
01-JUN-2018
Warranty Field Campaign
L9 2017 Calibration Campaign
Attention
• U.S / Canadian Dealers
• U.S / Canadian Distr./Branches and Div. Offices
This is to revise and replace C1904, dated 09-Jun-17. This revision is to:
1. Update eligibility.
If additional information is required, contact your Cummins Warranty Operations Group
Leader.
Description
This Campaign authorizes certified repair locations to re-calibrate the ECM on certain 2017
L9 CM2350 engines.
Action
In order to qualify for repair under this field action, an engine:
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L9 2017 Calibration Campaign
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1. will be covered In the Base Engine Warranty period, and
2. must show an OPEN status for this field action on QSOL.
After verifying that the engine meets the above requirements, perform the following actions:
1) Recalibrate the ECM as described in Procedure 019-032 in Service Bulletin 4310787 for
L9 CM2350. Download the latest calibration available on Quickserve Online. Re-calibrate
the ECM with calibration revisions released May 15, 2017 or later. Use the calibration
revision history revision date to identify calibration revision released in May 2017.
2) File one claim for all labor and travel associated with this repair. Provide documentation of
the ECM revision codes from before and after the recalibration in the claim narrative.
Material Disposition
There are no materials involved in the field action.
Reimbursements
Parts
There are no parts covered in this field action.
NOTE: SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
NOTE: Select the appropriate OPTIONAL SRT for the repair performed. SRT 19-0G5
should only be claimed if the unit DID require calibration. SRT17-902 should only be
claimed if the unit DID NOT require calibration.
Labor using applicable Access Code and Time:
SRT
Code
00-90X
17-905
19-0G5
Description
Time
(hrs)
Administrative time
CAMPAIGN CHECK (OPTIONAL)
Engine Control Module (ECM) Calibration - Transfer (EPA 2017)
(OPTIONAL)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
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L9 2017 Calibration Campaign
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NOTE: Please schedule the Technician's time to maximize the number of units that
can be repaired on a single visit. When filing claims for multiple ESNs, where travel is
required and authorized, travel can be filed to ONLY one (1) ESN.
Other Claimables
Consumables are not covered under this field action.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference
the "Warranty" tab in QuickServe Online. If there are additional questions, please contact
your local Cummins Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:
Code
65
Distributor = X
Dealer = D
International = I
WIRCLE
Attachments
Click here to see c1904-a_esn-list.xls
Last Modified: 30-Jun-2017
Copyright © 2000-2010 Cummins Inc. All rights reserved.
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7/5/2017