122-N4G6E-09

Service
Technical Information
17/14
ENU
4828
4
Noise Symptom - Noises From Around the Steering Shaft: Replacing intermediate steering
shaft (SY 17/14)
Information
These symptom-based repair instructions replace the instructions dated June 30, 2016
Changes/additions compared to the previous instructions:
•
Additional information for affected vehicles after the date of introduction: Also rework with lubricant.
Information
These symptom-based repair instructions replace the instructions dated August 14, 2014
Changes/additions compared to the previous instructions:
•
The 'Remedial action' section was changed - the modified procedure must be observed from now on.
•
Modified intermediate steering shafts are listed in the 'Tools and materials’ section. As a result, the
subsequent work for the bellows is no longer required.
Model Line:
Macan
Model Year:
As of 2014 up to 2018
Subject:
Intermediate steering shaft
Symptom:
Customers complain about disturbing noises coming from the footwell area on the driver's side while
steering.
Cause:
The surface of the foam rubber seal in the sealing sleeves starts to wear and crumble due to high temperatures. This effect causes the reported noise.
Remedial
Action:
In the event of a customer complaint on a vehicle that:
•
•
was produced before the date of introduction (June 02, 2016), replace the existing intermediate steering shaft with a new, modified intermediate steering shaft with felt ring, see
Workshop Manual  Workshop Manual '482819 Removing and installing intermediate steering
shaft',
was produced after the date of introduction (June 02, 2016) or was already replaced by the
new type of intermediate steering shaft (with felt ring),
also rework the steering shaft/plastic sealing ring in the engine compartment using temperatureresistant lubricant, see “Procedure” section.
Date of
Introduction:
A modified intermediate steering shaft has been used in production since June 02, 2016.
2017© Porsche Cars North America, Inc.
AfterSales
Aug 23, 2017
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4
Service
4828
ENU
Parts Info:
Technical Information
17/14
Part No.:
Designation:
95B.419.753.D – NEW –
 Intermediate steering shaft (NEW, with felt ring, LHD, I-no. L0L)
999.917.828.00
 Lubricant spray (Osixio Anti Squeak – Aerosol 32)
Tools:
•
•
Clean cloth
Safety glasses
Work
Procedure:
Rework sealing bellows in the engine compartment:
WARNING
Toxic substances
•
Danger of poisoning or suffocation
•
Danger of burns to the eyes and skin

Wear personal protective gear.

Ventilate the work area well.

Never ingest or inhale.

Read specific information on the Hazard Sheet.

Do not smoke, eat or drink in the work area.
1
Remove front underbody panelling, see  Workshop Manual '519219 Removing and installing cover
for front underbody - section on "Removing"'.
2
Carefully pull the rubber on the steering shaft duct (
Position of the spray nozzle at the steering shaft duct
at the engine compartment side -item 1-) away from
the steering shaft in order to access the blue friction
ring ( Position of the spray nozzle at the steering
shaft duct at the engine compartment side -item 2-).
3
Push the spray nozzle ( Position of the spray nozzle
at the steering shaft duct at the engine compartment
side -item 3-) under the sealing lip as far as the blue
friction ring ( Position of the spray nozzle at the
steering shaft duct at the engine compartment side
-item 2-).
4
Aug 23, 2017
Page 2 of 3
Position of the spray nozzle at the steering
shaft duct at the engine compartment side
Spray the top and bottom.
AfterSales
2017© Porsche Cars North America, Inc.
Service
Technical Information
Invoicing:
17/14
ENU
4828
4
5
For optimal distribution of the lubricant, turn the steering fully to the left and right several times
immediately after spraying and also change the fore-and-aft adjustment position as far as it will go.
6
Install front underbody panelling, see  Workshop Manual '519219 Removing and installing cover
for front underbody - section on "Installing"'.
The work involved is invoiced under the labor operation:
APOS
Labor operation
48281900
Removing and installing bottom joint
48554940
Reworking sealing bellows
I No.
For invoicing and documentation using PQIS, enter the following coding:
Location (FES5)
48550
Sealing bellows
Damage type (SA4)
2019
Squeaking
References:
 Workshop Manual '482819 Removing and installing intermediate steering shaft'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
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