REBE977300

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Service Letter
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONTROL VALVE (ACV)
CONNECTOR ON CERTAIN CT660 ON HIGHWAY TRUCKS
Media Number -REBE9773-00
Publication Date -10/06/2013
Date Updated -10/06/2013
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REBE9773-00
10Jun2013
U-245
A-164
Before/After
7000
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR
CONTROL VALVE (ACV) CONNECTOR ON CERTAIN CT660
ON HIGHWAY TRUCKS
PS43926
NOTE:
This Program must be administered either before or after
failure. In either case the decision whether to apply the
Program is made by the dealer. When reporting the repair, use
"PS43926" as the Part Number and "7755" as the Group Number. If
administered before failure, use "56" as the Warranty Claim
Description Code and "T" as the SIMS Description code. If
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administered after failure, use "96" as the Warranty Claim
Description Code, and "Z" as the SIMS Description Code.
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2015
PROBLEM
Some ACV connectors were produced with plugs installed backwards in
empty connector cavities. This could permit water intrusion, which
could short the terminals. This may lead to ACV failure or EGR cooler
plugging. This repair will involve reinstalling
the plugs in the correct orientation to ensure the connector is tightly
sealed.
AFFECTED PRODUCT
Model
CT660
Identification Number
TGT00100-00102
TKL00197-00199, 204-206, 208, 210-213, 215-216, 219220, 224-227, 232-233, 241-243, 255, 257-258, 261, 264265, 268-269, 274, 277, 282-283, 285, 287, 289-291, 293
-295, 298-299, 301, 304, 323, 339, 378
TRK00810, 812-816, 818-826, 829-836, 840-841, 843-872,
874-904, 906-1121, 1123-1194
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PARTS NEEDED
Part Number
Description
3580269
STRAP-CABLE LOCK
Qty
10
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 32% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
ACTION REQUIRED
Refer to Special instruction, REHS8421, "Air Control Valve (ACV)
Connector with Plugs Installed Backwards in Empty Connector Cavities".
SERVICE CLAIM ALLOWANCES
Product smu/age
whichever comes
first
0-250000 miles,
0-24 mo
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 0.5-hour job
If there has been a previous repair, part age/hours will apply.
Retain a copy of the previous repair invoice in the dealer's
records for audit purposes, and specify repair date and machine
hours in the "Additional Comments" section of the warranty claim.
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty
parts handling.
Copyright 1993 - 2013 Caterpillar Inc.
Thu Jul 4 15:55:14 CDT 2013
All Rights Reserved.
Private Network For SIS Licensees.
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