A301620 2043144-

Technical Service Bulletin
30 Haldex coupling does not work (DTC C111204)
30 16 20 2043144/1 February 1, 2016.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, Q3
2015 - 2016
All
quattro
Condition
• One or both of the following issues is present:
• All-wheel drive does not work.
• The EPC warning lamp is illuminated.
• The following DTC is stored in the all-wheel drive control module, J492 (address word 22):
• DTC C111204 (Haldex clutch pump faulty)
Technical Background
There is an internal leak in the hydraulic pump.
Production Solution
Improved hydraulic pump.
Service
1. Before proceeding, confirm that the issue matches the Condition exactly.
2. Replace the hydraulic pump according to the Elsa Repair Manual.
3. Replace the high performance oil for the Haldex coupling according to the Elsa Repair Manual.
4. Perform all-wheel drive basic settings.
© 2016 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Note:
The final drive and the Haldex coupling have separate oil
circuits. Refer to ETKA for information on which oil to use, and
refer to the Elsa Repair Manual for draining and filling
information.
• The Haldex coupling uses high performance oil for Haldex
couplings, and the final drive uses gear oil.
• The image at right (Figure 1) shows the correct drain and fill
plugs.
Figure 1. Drain plug for Haldex oil (A), oil filler
plug for Haldex oil (B), gear oil drain plug (C),
oil filler plug for gear oil (D).
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
3994
Damage Code:
0040
Labor Operations:
Pump for AWD remove+reinstall
3994 1900
90 TU
Diagnostic Time:
GFF
0150 0000
Time stated on
diagnostic
protocol
(Max 70 TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2043144/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2016 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
0CQ598549
Repair kit for primer pump
1
G 060175A2
High performance oil for Haldex coupling
1
Additional Information
All parts and service references provided in this TSB (2043144) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2016 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.