A011701 2033001-

01 MIL on (P0491 and P0492 stored at same time)
01 17 01 2033001/10 February 13, 2017. Supersedes Technical Service Bulletin Group 01 number 16-81 dated
October 13, 2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S4
2010 - 2012
All
3.2 FSI AVS and 3.0 TFSI
A5
2010 - 2016
All
3.2 FSI AVS and 3.0 TFSI
S5 Cabriolet
2010 - 2016
All
3.2 FSI AVS and 3.0 TFSI
A6
2009 - 2016
All
3.2 FSI AVS and 3.0 TFSI
A7
2013 - 2016
All
3.2 FSI AVS and 3.0 TFSI
Q5
2010 - 2016
All
3.2 FSI AVS and 3.0 TFSI
Q7
2011 - 2016
All
3.2 FSI AVS and 3.0 TFSI
Condition
REVISION HISTORY
Revision
Date
Purpose
10
-
Revised header data (Added engine code and model years)
9
10/13/2016
Revised Service (clarified TSB use if Secondary Air motor is defective)
Revised Warranty (added info CTUA engine)
8
07/27/2016
Revised header data (Added model year 2013)
Revised Service (Updated air mass value readings based on software
level)
Customer states the following:
 MIL on.
Both of the following DTCs are stored in the engine control module, J623 (address word 0001):
 DTC P0491 (Secondary Air System Insufficient Flow, Bank 1)
 DTC P0492 (Secondary Air System Insufficient Flow, Bank 2)
 Mileage is greater than 15,000 miles.
Page 1 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time,
causing a restriction.
Production Solution
Not applicable.
Service
Please note that before performing this repair for the first time, it is mandatory that the technician
complete Audi Academy Course #940134 and assessment #940134B. Otherwise, the warranty claim will
be denied. The course and assessment can be found on the Audi Academy CRC site. Specific video
sections are referenced in the instructions below.
Perform ODIS Testing - For all but A6 (C6) 3.2FSI and Q7 3.0T:
1. Delete all DTCs. Bring the engine to operating temperature.
2. Go to Control Modules >> 01 Engine Control Module >> Control module OBD>> Basic Settings >>
Checking Secondary Air System.
3. Select MVB: MASS_SA_REL[0] and MASS_SA_REL[1].
4. Perform test (Press brake and gas pedal at the same time, start test on ODIS tester).
5. While Basic Setting test is running, check if the secondary air pump runs normally (no unusual
noises). In addition, check for a leak in the secondary air hose routing between the pump and combi
valves.
6. Immediately after the test is complete, read MASS_SA_REL[0] and MASS_SA_REL[1]. Depending
on the software level and engine code, the air mass flow will be displayed in one of two ways:
 For old software version:
If the value is between 0.1 and 0.7, and there were no issues with the pump and hoses, the
system needs to be cleaned. Follow the instructions below.
 For new software version:
If the value is between 13 and 16, and there were no issues with the pump and hoses, the system
needs to be cleaned. Follow the instructions below.
Page 2 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Perform ODIS Testing - For A6 (C6) 3.2FSI and Q7 3.0T only:
1. Go to Control Modules >> 01 Engine Control Module >> Control module OBD>> Basic Settings >>
test 77.
2. While performing test 77, check if the secondary air pump is running and make sure it does not make
any abnormal or unusual noise:
 If test 77 fails but the pump is running and does not make any abnormal/unusual noise, perform
the cleaning process below.
 If the pump is not running or if it makes abnormal/unusual noise, this TSB does not apply.
Tip: Always use the latest version of this TSB.
Prepare for Power Washing:
1. Move the exhaust sliding bushings (that
connect the catalytic converter and muffler)
back, then lower the catalytic converter
pipes (Figure 7).
For Q7, unbolt muffler from catalytic
converter. Cover mufflers with plastic bag
to prevent water from entering.
Cleaning water will drain out of the catalytic
converter pipes during the cleaning
process.
Figure 7. Lowered catalytic converter pipes.
2. Remove all spark plugs and cover the engine harness plugs for the coils (for water protection).
3. Drain the coolant so that it can be reused.
Page 3 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. Bring front end of the car into service position (for Q5, A6, S4, and S5 cabrio) to make room in the
front of the engine. The Q7 has enough room for access to the front of the cylinder heads.
5. For 3.0T only: remove the coolant supply
lines (intercooler of supercharger) in the
front of the engine (Figure 8).
Figure 8. Front coolant pipes to be removed for 3.0T.
6. Remove the following components:
 Coolant pipe (Figure 9, image 1).
 Coolant flange (Figure 9, image 2).
 Pulley and if needed bracket, of power
steering pump (Figure 9, image 3).
 Pulley of water pump (Figure 9, image
4).
 Coolant tube (Figure 9, image 5).
 Dipstick tube (Figure 9, image 6).
Figure 9. Engine component removal.
Note:
When removing the dipstick tube, turn it 180 degrees, and then reinstall it for water protection.
Page 4 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Note:
To loosen the coolant tube, remove 2 bolts (Figure 10, image A and C),
open clip (Figure 10, image B), and pry bushing apart as shown in
training video (Figure 10, image D). There is no need to loosen the AC
compressor.
Cover opening of right coolant pipe to prevent coolant circuit
contamination.
Figure 10. Loosening the
coolant tube.
7. Remove main port freeze plug by
hitting the marked area with a small
punch until it turns (Figure 11).
Remove with pliers.
Figure 11. Marked area on main port of freeze plug.
Prepare to Power Wash:
Warning:
 Read pressure washer user manual and follow these safety instructions.
 Always insert special cleaning hose into adaptor and engine before turning pressure washer on.
 If switching special cleaning to a different port, turn pressure washer off and release residual pressure
by pulling the trigger before removing the special cleaning hose from the engine.
 Wear safety glasses and gloves.
Page 5 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
1. Become familiar with the special tool set VAS6825 (Figure 12):
 Special hose with scale for
cleaning single ports (Figure 12,
image 1).
 Special hose for cleaning the main
ports (Figure 12, image 2).
 Hose adaptor for the special hose
with scale (Figure 12, image 3).
6
 Engine adaptor for bank one
(Figure 12, image 4a).
 Engine adaptor for bank two
(Figure 12, image 4b).
Figure 12. Special tool set VAS6825.
2. To catch water, put a pan under the front of the engine and under the disconnected catalytic
converter pipes.
3. Install engine adaptors on the appropriate banks (Figure 13
and Figure 14).
Figure 13. Engine adaptor on bank one.
Page 6 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 14. Engine adaptor on bank two.
4. To ensure proper pressure washer function, use a ¾-inch water supply hose (no longer than 60 feet)
to supply pressure washer.
The Audi-supplied pressure washer comes with a 22mm male-to-male adapter (to connect special
tool to trigger gun), a pressure gauge (to connect between pressure washer and high pressure hose),
and a 220V power adapter.
Make sure that pressure is at least 1800 psi when using the special single port cleaning hose (the
hose with the scale). Use the table below to compensate for low water pressure:
psi While Cleaning Single Ports
Cleaning Time in Minutes
Less than 1900
Pressure too low – check water supply
1900
4
2000 or higher
3
Power Wash the Ports
Cleaning Main Secondary Port:
1. Insert special main port cleaning hose (the hose without the scale) two inches into the engine
adaptor.
2. Turn the pressure washer on.
3. Holding the cleaning hose tightly, pull the pressure washer trigger.
Page 7 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. Gradually move the cleaning hose into the port, going back and forth until the combi valve is reached.
All water comes out at the adaptor #4.
5. Continue going back and forth through the whole port until only clean water drains out of the cylinder
head.
6. Do the same with the other cylinder head.
Cleaning Single Ports:
1. Because every port has a different distance to the cylinder head, use the table below to position the
hose adaptor for the special single port cleaning hose (the hose with the scale) correctly into the
hose. The back side of the hose adaptor must align with the number on the scale of the cylinder to be
cleaned (Figure 15). The longitudinal slot on the hose adaptor must align with the black line on the
scale for correct rotational positioning (Figure 15).
Dimensions Port
1
2
3
Bank One
10.5
19.5
28.5
Bank Two
13.7
22.7
31.8
Figure 15: Arrow indicating how the back side of the adaptor must align with the scale. Red dotted line
indicating how the longitudinal slot must align with the black line on the scale.
Page 8 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. After adjusting the position of the hose adaptor,
insert the special single port cleaning hose into
the hose adaptor, and bring it back into locking
position (Figure 16).
Figure 16. Locking position / transvers longitudinal
movement and of the hose adaptor
3. While cleaning, make sure that the pressure washer is supplying pressure greater than 1800 psi.
4. Based on the washer’s pressure, clean the port based on the table below. While cleaning,
continuously move the hose adaptor within the longitudinal and transvers slots (Figure 16).
psi While Cleaning Single Ports
Cleaning Time in Minutes
Less than 1900
Pressure too low – check water supply
1900
4
2000 or more
3
Tip: After ten seconds of cleaning, all of the water should be draining out of the exhaust. If water is
draining out of the engine adaptor, check the position of the hose adaptor on the hose.
5.
Do the same for all remaining cylinders.
Page 9 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
6.
It is recommended that after cleaning, all single
ports are checked with snap-on boroscope
BK6000 (or similar, with 90-degree lens), to
make sure all ports are clean (Figure 17).
Figure 17. Clean single port.
7.
When all carbon is removed, install a new main port plug using an 8mm socket with a short
extension, paying special attention to install it squarely. The outer edge of the plug should be
recessed ~0.5mm – 1mm behind the outer cylinder head edge.
8.
Reinstall all components (except spark plugs) and fill system with coolant according to ELSA.
9.
Using a vacuum extractor, remove all water from all combustion chambers.
10. Make sure all water is removed from the combustion chambers by using the self-start function
twice while the spark plugs are still removed (cover spark plug openings with a towel). Install
spark plugs and coils.
Make sure water is completely drained out of exhaust (make sure the exhaust is lowered enough).
Tip: There is no need to replace the engine oil; almost no water drains into the oil pan.
11. Allow the car to run at idle for 15 minutes to ensure that any remaining in the exhaust system
evaporates.
After Power Washing:
1.
Delete all DTCs. Bring engine to operating temperature.
2.
Go to Control Modules >> 01 Engine Control Module >> Control module OBD >> Basic Settings >>
Checking Secondary Air System.
3.
Select MVB: MASS_SA_REL[0] and MASS_SA_REL[1].
Page 10 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4.
Perform test (Press brake and gas pedal at the same time, start test on ODIS tester).
5.
Immediately after the test is complete, read MASS_SA_REL[0] and MASS_SA_REL[1].
 For old software version:
If the value is between 0.9 and 1.0, the cleaning was successful.
 For new software version:
If the value is between 0 and 5, the cleaning was successful.
Warranty
Claim Type:
1EB - Verify Vehicle Warranty Coverage.
Service Number:
2644
Damage Code:
0010
Labor Operations:
Q5 CALB engine (525)
Coolant pipe remove +
reinstall
1961 1906
250 TU
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Loosen/fasten lock carrier
5038 0900
160 TU
Pressure wash
2644 1999
75 TU
1961 1906
220 TU
A6 CALA engine (555)
Coolant pipe remove +
reinstall
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Loosen/fasten lock carrier
220 TU
5038 0900
Page 11 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Pressure wash
2644 1999
75 TU
1961 1906
250 TU
A5 CALA engine (525)
Coolant pipe remove +
reinstall
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Loosen/fasten lock carrier
5038 0900
160 TU
Pressure wash
2644 1999
75 TU
1961 1941
290 TU
A6 CCAA engine (625)
Coolant pipe remove +
reinstall
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Loosen/fasten lock carrier
5038 0900
220 TU
Pressure wash
2644 1999
75 TU
1961 1941
290 TU
A6/A7 CGXB engine (575)
Coolant pipe remove +
reinstall
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Loosen/fasten lock carrier
5038 0999
220 TU
Pressure wash
2644 1999
75 TU
Page 12 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
A6/A7 CTUA engine (735)
Coolant pipe remove +
reinstall
1961 1941
290 TU
Spark plugs remove +
reinstall (overlap reduced
includes time for exhaust)
2870 2099
80 TU
Loosen/fasten lock carrier
5038 0999
290 TU
Pressure wash
2644 1999
75 TU
S4, S5, S5 cab CCBA engine (565)
Coolant pipe remove +
reinstall
1961 1941
290 TU
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Loosen/fasten lock carrier
5038 0900
160 TU
Pressure wash
2644 1999
75 TU
Q7 CJWE, CJWC, CJWB, CTWB engines (335)
Coolant pipe remove +
reinstall
Diagnostic Time:
1961 2039
220 TU
Power steering pump
4898 1999
remove + reinstall (overlap
reduced includes time for
exhaust and spark plugs)
60 TU
Pressure wash
2644 1999
75 TU
GFF – Checking and
clearing fault codes
included in existing labor
operations
0150 0000
Time stated on diagnostic
protocol (Max 40 TU)
Page 13 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Road test prior to service
procedure
No allowance
0 TU
Road test after service
procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2033001/10
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
06E121119A or 06E121119E
O-ring cross pipe
2
N 0119078
Freeze plug
2
06E121139E or 06E121139H
Seal coolant flange 3.2FSI
1
G 013A8J1G
Coolant
0.5
06E121119C
O-ring cross pipe to therm.
1
Tool Number
Tool Description
Quantity
VAS6825
Tool set
1
VAS6825/1
Adaptor set
1
Not applicable
Pressure washer
1
Page 14 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional Information
All parts and service references provided in this TSB (2033001) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a rtrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 15 of 15
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.